Text Request vs TextUs (2026): which should you pick?
As of Nov 13, 2026, Text Request grades higher than TextUs: 1.8 against 1.6 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Text Request grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Text Request
Business texting with a shared dashboard, priced by included texts
Which one is for you
Pick Text Request if
- Fits if your team shares one US text line
- Works for offices that text customers back and forth
Look elsewhere if
- Pricey if you grow: $145 for 2,500 texts, $295 for 6,500
- Tight if you need the API: only Enterprise at $575 and above
- Watch out: extra texts cost 5.8 cents each on Basic and Starter
- Watch out: one dashboard is one text line, so more lines need a higher plan
Pick TextUs if
- Fits if you recruit or staff and live in an ATS like Bullhorn
- Works for teams sending thousands of texts a month
Look elsewhere if
- Pricey if you text fewer than a few thousand messages: $299 a month is the floor
- Not for you if you want month-to-month, since every agreement is 12 months
- Watch out: a long text or emoji uses more credits, MMS uses 3, and overage is $0.05 a message
- Too light for support without paying: Pro gets email and ticket support, a named manager is Enterprise only
How we grade them
| 1.8GPAText RequestWeak | 1.6GPATextUsWeak | |
|---|---|---|
| Value for money | D$59.99 for 1,000 texts, with integrations from $145 and the API from $575; the middle of the category is $36. | D$299 a month on a 12-month term for 5,000 messages and 5 numbers. The category's dearest tenth starts at $112, and extra messages cost $0.02 each. |
| Free plan and trial | DTry it free, but the page gives no length or terms. | FNo free plan and no trial on record, and no month-to-month option. |
| Features | CTwo-way and mass texts, sequences and payments, with the API, integrations and keywords held back for higher plans. | CTexting, campaigns, automation, keywords and an inbox, with Bullhorn, Workday and Greenhouse links. Narrower than it looks: built for staffing, and the listing shows credit rules, not other uses. |
| Ease of use | CNo store rating on record, and 10DLC sending needs to be set up. | CNo store rating on record. A web inbox with a mobile app page, plus integrations to connect to your ATS. |
| Platforms and integrations | BWeb with a Chrome extension, integrations and an API on top plans; no phone apps listed. | BWeb, with a mobile app page and Salesforce, HubSpot, Bullhorn, Workday, Greenhouse and Zapier. |
| Best for | a shared texting dashboard for US businesses | texting for staffing and recruiting teams |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Text Request and TextUs. How we grade
Price against what you get
Text Request starts at $59.99 a month and scores 2.3 out of 4 on features, ease of use and platforms. TextUs starts at $299 a month and scores 2.3.
They score the same, and Text Request starts $239.01 a month lower. Of the other SMS and chat marketing tools on the chart, 6 score higher than Text Request for less, and 7 score higher than TextUs for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Text Request also covers workflow automation.
- TextUs also covers marketing automation and whatsApp messaging.
At a glance
| Text Request | TextUs | |
|---|---|---|
| Pricing | Free trial | Paid |
| Starts at | $59.99 per month for 1,000 texts, billed monthly | $299 per month, 12-month term |
| Free plan | None | None |
| Free trial | Try it free; the page does not state the length or terms | None listed |
| Web | ||
| Browser extension | ||
| Made by | Text Request | TextUs |
| Price read from | textrequest.com | textus.com |
| Checked | Nov 13, 2026 | Nov 12, 2026 |
Worth knowing
Text Request
- Texts beyond the monthly allowance cost 5.8¢ down to 1.3¢ each, depending on the plan.
- The API is only on Enterprise and higher; integrations and the Chrome extension need Starter or above.
- The pricing page shows 20% off the first 3 months and a promo code banner; the list prices are recorded here.
- One dashboard is one text line, so extra lines mean a higher plan or a $5 add-on on High Volume tiers.
TextUs
- Every agreement starts with a 12-month term; month-to-month plans are not offered, though monthly billing is available on a 12-month commitment.
- Messages are bought as credits: a standard text is 1 credit, longer or emoji texts use more, and MMS uses 3.
- Overage past what you bought is billed at $0.05 per message.
- Pro includes email and ticket support; a named Customer Success Manager is Enterprise only.
Key features
Text Request
- Two-way texting dashboard
- A web dashboard for conversations with customers, with unlimited users, contacts and contact groups on every plan.
- Mass texts and scheduling
- Send mass texts, schedule messages, and use message templates and sequences from the same account.
- Payments and location requests
- Text-to-pay is listed on every plan; location requests come with Starter and above.
- Chrome extension and integrations
- Starter and above add a Chrome extension and third-party integrations; the API arrives with Enterprise.
- 10DLC verified sending
- Every plan is listed with 10DLC verified sending for US business texting.
TextUs
- Campaigns and automation
- SMS and MMS broadcasts, automated campaigns and keywords, with an AI Rewrite tool inside the Smart Delivery Suite on the Pro plan.
- Inbox
- A shared inbox for one-to-one conversations, which the platform pages position for recruiters, sales reps and customer teams.
- ATS and CRM integrations
- Direct integrations cover Salesforce, HubSpot and applicant systems such as Bullhorn, Greenhouse and Workday, plus Zapier.
- WhatsApp messaging
- WhatsApp messaging is offered as a beta add-on to the Pro plan at $49 per user per month.
- Developer tools and mobile app
- The platform menu lists developer tools and a TextUs mobile app alongside the web inbox.
Plans
Text Request
Basic$59.99
per month for 1,000 texts and 1 dashboard, billed monthly
Two-way and mass texting, sequences, payments, templates and 10DLC sending. Extra texts 5.8¢. Shown at $47.99 for the first 3 months.
Starter$145
per month for 2,500 texts and multiple dashboards, billed monthly
Adds location requests, unlimited keywords, a Chrome extension and third-party integrations. Extra texts 5.8¢. $116 for the first 3 months.
Corporate$295
per month for 6,500 texts and 5 dashboards, billed monthly
Adds custom merge fields. Extra texts 4.9¢. Shown at $236 for the first 3 months.
Enterprise$575
per month for 20,000 texts and 10 dashboards, billed monthly
Adds API access. Extra texts 3.2¢. High Volume tiers run from $890 a month for 50,000 texts to $2,900 for 250,000.
TextUs
Pro$299
per month, 12-month term, up to 5,000 messages
5,000 messages and 5 phone numbers a month. Extra messages $0.02 each, extra numbers $49 a month, with a Smart Delivery Suite.
EnterpriseCustom
Custom volume pricing, a named Customer Success Manager, short-code and RCS Branded Sender eligibility. Sold through sales.
Ways to pay less
Text Request
- Other savings
20% off the first 3 months
Plan cards show a reduced price for the first 3 months, for example $47.99 against $59.99 on Basic, marked as for new customers.
TextUs
No public discounts listed.
Common questions
Which is cheaper, Text Request or TextUs?
As of Nov 13, 2026, Text Request is cheaper to start with: $59.99 a month, against $299 a month for TextUs. Text Request starts at $59.99 per month for 1,000 texts, billed monthly, and TextUs starts at $299 per month, 12-month term.
Which has a free plan, Text Request or TextUs?
As of Nov 13, 2026, neither Text Request nor TextUs has a free plan. Text Request has a free trial.
Which platforms do Text Request and TextUs run on?
As of Nov 13, 2026, only Text Request lists a browser extension. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.