Heymarket vs Text Request (2026): which should you pick?
As of Nov 13, 2026, Heymarket grades higher than Text Request: 2.0 against 1.8 out of 4.0.
Checked Nov 12, 2026 and Nov 13, 2026 · graded Nov 12, 2026 and Nov 13, 2026 by ToolGPA
Heymarket grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Heymarket
Shared inbox for business texting and email
Text Request
Business texting with a shared dashboard, priced by included texts
Which one is for you
Pick Heymarket if
- Fits if a small team answers customer texts from one shared inbox
- Works for teams already living in HubSpot or Salesforce
Look elsewhere if
- Tight if you're solo: every plan has a 2-user minimum
- Pricey if you need campaigns or automations, which start at $99 a person
- Watch out: messages cost extra, $0.03 a credit, plus $10 a month per campaign for registration
- Skip it if you need the API, which sits on Pro at $199 a person
Pick Text Request if
- Fits if your team shares one US text line
- Works for offices that text customers back and forth
Look elsewhere if
- Pricey if you grow: $145 for 2,500 texts, $295 for 6,500
- Tight if you need the API: only Enterprise at $575 and above
- Watch out: extra texts cost 5.8 cents each on Basic and Starter
- Watch out: one dashboard is one text line, so more lines need a higher plan
How we grade them
| 2.0GPAHeymarketFair | 1.8GPAText RequestWeak | |
|---|---|---|
| Value for money | D$49 a person a month on yearly billing, with a 2-user minimum, so the floor is $98. Campaigns and automations need Plus at $99 a person. The category's dearer quarter starts at $49. | D$59.99 for 1,000 texts, with integrations from $145 and the API from $575; the middle of the category is $36. |
| Free plan and trial | CFree trial with no credit card, but no free plan. You get a taste, then you pay. | DTry it free, but the page gives no length or terms. |
| Features | CShared inbox, broadcasts, automations and AI agents. But lists, campaigns and group messaging are missing from Standard, and API access needs Pro at $199. | CTwo-way and mass texts, sequences and payments, with the API, integrations and keywords held back for higher plans. |
| Ease of use | CNo store rating on record. It's a web app with an inbox, templates, integrations and a number to text-enable, so there is setup to do. | CNo store rating on record, and 10DLC sending needs to be set up. |
| Platforms and integrations | BWeb inbox that teammates can also reach from their phones, plus Salesforce, HubSpot, Slack, Zendesk and Zapier. No desktop app on record. | BWeb with a Chrome extension, integrations and an API on top plans; no phone apps listed. |
| Best for | a shared texting inbox for teams | a shared texting dashboard for US businesses |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Heymarket and Text Request. How we grade
Price against what you get
Heymarket starts at $49 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. Text Request starts at $59.99 a month and scores 2.3.
They score the same, and Heymarket starts $10.99 a month lower. Of the other SMS and chat marketing tools on the chart, 4 score higher than Heymarket for less, and 6 score higher than Text Request for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Heymarket also covers marketing automation and AI agents.
- Text Request also covers workflow automation.
At a glance
| Heymarket | Text Request | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $49 per user / month, billed annually | $59.99 per month for 1,000 texts, billed monthly |
| Free plan | None | None |
| Free trial | Free trial, no credit card required | Try it free; the page does not state the length or terms |
| Web | ||
| Browser extension | ||
| Made by | Heymarket | Text Request |
| Price read from | heymarket.com | textrequest.com |
| Checked | Nov 12, 2026 | Nov 13, 2026 |
Worth knowing
Heymarket
- Messages are billed separately in credits: the page shows $0.03 per credit and one SMS segment is 1 credit, MMS 2 and RCS rich media 3.
- Prices shown are billed annually with a 2-user minimum; the page says monthly billing is available but does not show its price.
- Group messaging, lists, campaigns and automations are not on Standard, and API access needs Pro.
- A $10 per month per campaign charge covers 10DLC registration and compliance, and RCS rich media is annual-plans only.
Text Request
- Texts beyond the monthly allowance cost 5.8¢ down to 1.3¢ each, depending on the plan.
- The API is only on Enterprise and higher; integrations and the Chrome extension need Starter or above.
- The pricing page shows 20% off the first 3 months and a promo code banner; the list prices are recorded here.
- One dashboard is one text line, so extra lines mean a higher plan or a $5 add-on on High Volume tiers.
Key features
Heymarket
- Shared inbox
- Texts and emails from many users, teams and channels land in one inbox that teammates can read and answer from desktop or their phones.
- Broadcasts and campaigns
- Personalized mass texts go to lists, and campaigns send a series of messages to them. Both start on the Plus plan.
- Automations
- Rules reply, assign chats or enroll contacts in a campaign based on keywords, timing or message sentiment.
- AI agents
- Q&A and scheduling agents trained on your own content answer questions and book appointments; AI Essentials and AI Advanced are tied to the Plus and Pro plans.
- Text-enable existing numbers
- A current business landline or number can be text-enabled or ported, and group messaging lets several contacts share one conversation.
Text Request
- Two-way texting dashboard
- A web dashboard for conversations with customers, with unlimited users, contacts and contact groups on every plan.
- Mass texts and scheduling
- Send mass texts, schedule messages, and use message templates and sequences from the same account.
- Payments and location requests
- Text-to-pay is listed on every plan; location requests come with Starter and above.
- Chrome extension and integrations
- Starter and above add a Chrome extension and third-party integrations; the API arrives with Enterprise.
- 10DLC verified sending
- Every plan is listed with 10DLC verified sending for US business texting.
Plans
Heymarket
Standard$49
per user / month, billed annually
Two-way messaging, shared inbox, unlimited contacts, templates, basic reporting and HubSpot. Minimum 2 users.
Plus$99
per user / month, billed annually
Adds lists and campaigns, automations, advanced reporting, group messaging and AI Essentials. Minimum 2 users.
Pro$199
per user / month, billed annually
Adds AI Advanced, API access, inbox transfer and advanced administration and security. Minimum 2 users.
EnterpriseCustom
Custom users and feature setup, white-glove onboarding, priority support and higher message volumes.
Text Request
Basic$59.99
per month for 1,000 texts and 1 dashboard, billed monthly
Two-way and mass texting, sequences, payments, templates and 10DLC sending. Extra texts 5.8¢. Shown at $47.99 for the first 3 months.
Starter$145
per month for 2,500 texts and multiple dashboards, billed monthly
Adds location requests, unlimited keywords, a Chrome extension and third-party integrations. Extra texts 5.8¢. $116 for the first 3 months.
Corporate$295
per month for 6,500 texts and 5 dashboards, billed monthly
Adds custom merge fields. Extra texts 4.9¢. Shown at $236 for the first 3 months.
Enterprise$575
per month for 20,000 texts and 10 dashboards, billed monthly
Adds API access. Extra texts 3.2¢. High Volume tiers run from $890 a month for 50,000 texts to $2,900 for 250,000.
Ways to pay less
Heymarket
- Annual discount
Save up to 18% on annual billing
The pricing page has a Monthly and Annually toggle and says annual billing saves up to 18%.
Text Request
- Other savings
20% off the first 3 months
Plan cards show a reduced price for the first 3 months, for example $47.99 against $59.99 on Basic, marked as for new customers.
Common questions
Which is cheaper, Heymarket or Text Request?
As of Nov 13, 2026, Heymarket starts at $49 per user / month, billed annually, and Text Request starts at $59.99 per month for 1,000 texts, billed monthly. One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, Heymarket or Text Request?
As of Nov 13, 2026, neither Heymarket nor Text Request has a free plan. Both have a free trial.
Which platforms do Heymarket and Text Request run on?
As of Nov 13, 2026, only Text Request lists a browser extension. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.