SimpleTexting vs Text Request (2026): which should you pick?

Pick SimpleTexting if

• Fits if you're a small US business sending promotions and reminders by text
• Works for churches and nonprofits, with 15% off monthly plans

Look elsewhere if

• Not for you if your customers are on WhatsApp or Instagram rather than plain texts
• Pricey if your team is big, as each user past 3 costs $20 a month
• Tight if you downgrade, as rolled-over credits are lost when you do
• Watch out: a local number adds $10 a month and $4 to register, and carriers add about $0.0025 per US text
• Pricey if you want a dedicated short code, from $1,000 a month with 6 to 8 weeks to set up

Pick Text Request if

• Fits if your team shares one US text line
• Works for offices that text customers back and forth

Look elsewhere if

• Pricey if you grow: $145 for 2,500 texts, $295 for 6,500
• Tight if you need the API: only Enterprise at $575 and above
• Watch out: extra texts cost 5.8 cents each on Basic and Starter
• Watch out: one dashboard is one text line, so more lines need a higher plan

SimpleTexting

• A local number adds a $10 monthly carrier fee and $4 one-time registration; carriers also charge about $0.0025 per US message, passed on without markup.
• Extra users cost $20 a month each beyond the 3 included, and extra numbers $10 a month each.
• A dedicated short code starts at $1,000 a month and takes 6 to 8 weeks to set up.
• Rollover credits are lost if you downgrade your plan.

Text Request

• Texts beyond the monthly allowance cost 5.8¢ down to 1.3¢ each, depending on the plan.
• The API is only on Enterprise and higher; integrations and the Chrome extension need Starter or above.
• The pricing page shows 20% off the first 3 months and a promo code banner; the list prices are recorded here.
• One dashboard is one text line, so extra lines mean a higher plan or a $5 add-on on High Volume tiers.

SimpleTexting

Mass texting and MMS

Send campaigns to segments of unlimited contacts, with picture messages at 3 credits each and longer 306-character texts at 2.

Two-way messaging

Customers can reply and the team answers one to one; incoming SMS replies are free and incoming MMS cost 1 credit.

Keywords, forms and pop-ups

Unlimited text-to-join keywords, plus opt-in forms and website pop-ups that add people to your list.

Auto-replies and drip campaigns

Automatic replies and scheduled sequences of texts that go out after someone joins a list.

AI Assist

A message generator that drafts campaign texts, included on every plan.

Rollover credits

On monthly plans, unused plan credits roll over to the end of the following month; yearly plans get all credits up front.

Text Request

Two-way texting dashboard

A web dashboard for conversations with customers, with unlimited users, contacts and contact groups on every plan.

Mass texts and scheduling

Send mass texts, schedule messages, and use message templates and sequences from the same account.

Payments and location requests

Text-to-pay is listed on every plan; location requests come with Starter and above.

Chrome extension and integrations

Starter and above add a Chrome extension and third-party integrations; the API arrives with Enterprise.

10DLC verified sending

Every plan is listed with 10DLC verified sending for US business texting.

SimpleTexting

• 500 credits$23.20

  per month for 500 credits, billed annually ($29 billed monthly)

  All features, 3 users, unlimited contacts and keywords. Extra credits 5.5¢ each. An SMS uses 1 credit, a 306-character text 2 and an MMS 3.

• 1,000 credits$39.20

  per month for 1,000 credits, billed annually ($49 billed monthly)

  Same features with twice the credits; extra credits 5¢ each.

• 3,000 credits$87.20

  per month for 3,000 credits, billed annually ($109 billed monthly)

  Same features; extra credits 4¢ each. The 2,000-credit step is $63.20 billed yearly ($79 monthly).

• 7,500 credits$183.20

  per month for 7,500 credits, billed annually ($229 billed monthly)

  Same features; extra credits 3.5¢ each. The 15,000-credit step is $319.20 billed yearly ($399 monthly).

• 50,000 credits$719.20

  per month for 50,000 credits, billed annually ($899 billed monthly)

  Same features; extra credits 2¢ each. The 25,000-credit step is $439.20 billed yearly ($549 monthly).

• CustomCustom

  Plans for more than 50,000 texts a month or a dedicated short code, built with the sales team.

Text Request

• Basic$59.99

  per month for 1,000 texts and 1 dashboard, billed monthly

  Two-way and mass texting, sequences, payments, templates and 10DLC sending. Extra texts 5.8¢. Shown at $47.99 for the first 3 months.

• Starter$145

  per month for 2,500 texts and multiple dashboards, billed monthly

  Adds location requests, unlimited keywords, a Chrome extension and third-party integrations. Extra texts 5.8¢. $116 for the first 3 months.

• Corporate$295

  per month for 6,500 texts and 5 dashboards, billed monthly

  Adds custom merge fields. Extra texts 4.9¢. Shown at $236 for the first 3 months.

• Enterprise$575

  per month for 20,000 texts and 10 dashboards, billed monthly

  Adds API access. Extra texts 3.2¢. High Volume tiers run from $890 a month for 50,000 texts to $2,900 for 250,000.

SimpleTexting

• Annual discount

  Save 20% with yearly billing

  SimpleTexting's pricing page says yearly plans save 20% and deliver the year's credits up front: 500 credits a month is $278.40 a year against $29 a month.

• Nonprofit

  15% off for nonprofits and churches

  Nonprofits, churches and other tax-exempt organizations get 15% off any monthly plan, according to the pricing page FAQ.

Text Request

• Other savings

  20% off the first 3 months

  Plan cards show a reduced price for the first 3 months, for example $47.99 against $59.99 on Basic, marked as for new customers.