The Text Request Insider’s Guide
Everything we know about Text Request in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Text Request
The Insider’s Guide
Business texting with a shared dashboard, priced by included texts
Every plan, grade, refund rule and rival among SMS and chat marketing tools, read from Text Request’s own pages.
Made by Text Request · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Text Request’s own pages, its app-store listings and our grades. Every fact in it is on Text Request’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 16 of the 77 other SMS and chat marketing tools we grade
Text Request is a US business texting service for two-way conversations, mass texts, scheduled messages and sequences from a shared web dashboard. Plans are priced by a monthly allowance of texts and the number of dashboards (text lines), with unlimited users and contacts on every plan. It is part of the Esendex group and based in Chattanooga, Tennessee.
To get you started, here are 9 things to know about Text Request, taken from its own pages and our grades.
- 1
Best for a shared texting dashboard for US businesses
Text Request is a two-way and mass texting dashboard with unlimited users, from $59.99 a month for 1,000 texts.
- 2
Paid plans start at $59.99 a month
As its pricing page puts it: $59.99 per month for 1,000 texts, billed monthly.
- 3
You can try it first
Try it free; the page does not state the length or terms
- 4
It runs on Web
Web, with a browser extension too.
- 5
Two-way texting dashboard
A web dashboard for conversations with customers, with unlimited users, contacts and contact groups on every plan.
- 6
Mass texts and scheduling
Send mass texts, schedule messages, and use message templates and sequences from the same account.
- 7
Payments and location requests
Text-to-pay is listed on every plan; location requests come with Starter and above.
- 8
A 1.8 GPA, above 16 of 77
That is against the other SMS and chat marketing tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Text Request you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
Text Request at a glance
- Pricing
- Free trial, from $59.99 per month for 1,000 texts, billed monthly
- Free plan
- No
- Free trial
- Try it free; the page does not state the length or terms
- Runs on
- Web, Browser extension
- Made by
- Text Request
- Category
- SMS & Chat Marketing
- Our grade
- 1.8 GPA, weak
The report card
Best for a shared texting dashboard for US businesses
Text Request is a two-way and mass texting dashboard with unlimited users, from $59.99 a month for 1,000 texts. But the API starts on a $575 plan, integrations on $145, and the trial's length isn't stated.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | $59.99 for 1,000 texts, with integrations from $145 and the API from $575; the middle of the category is $36. |
| Free plan and trial | D | Try it free, but the page gives no length or terms. |
| Features | C | Two-way and mass texts, sequences and payments, with the API, integrations and keywords held back for higher plans. |
| Ease of use | C | No store rating on record, and 10DLC sending needs to be set up. |
| Platforms and integrations | B | Web with a Chrome extension, integrations and an API on top plans; no phone apps listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Text Request is for
- Fits if your team shares one US text line
- Works for offices that text customers back and forth
Who it is not for
- Pricey if you grow: $145 for 2,500 texts, $295 for 6,500
- Tight if you need the API: only Enterprise at $575 and above
- Watch out: extra texts cost 5.8 cents each on Basic and Starter
- Watch out: one dashboard is one text line, so more lines need a higher plan
Good to know
Good for
- Small US businesses that want unlimited users on a flat monthly price
- Teams that run several text lines on separate dashboards
Worth knowing
- Texts beyond the monthly allowance cost 5.8¢ down to 1.3¢ each, depending on the plan.
- The API is only on Enterprise and higher; integrations and the Chrome extension need Starter or above.
- The pricing page shows 20% off the first 3 months and a promo code banner; the list prices are recorded here.
- One dashboard is one text line, so extra lines mean a higher plan or a $5 add-on on High Volume tiers.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$59.99
A month to start
Text Request is a paid product with a free trial, starting at $59.99 per month for 1,000 texts, billed monthly.
Try it free, but the page gives no length or terms.
Basic
$59.99
per month for 1,000 texts and 1 dashboard, billed monthly
Two-way and mass texting, sequences, payments, templates and 10DLC sending. Extra texts 5.8¢. Shown at $47.99 for the first 3 months.
Starter
$145
per month for 2,500 texts and multiple dashboards, billed monthly
Adds location requests, unlimited keywords, a Chrome extension and third-party integrations. Extra texts 5.8¢. $116 for the first 3 months.
Corporate
$295
per month for 6,500 texts and 5 dashboards, billed monthly
Adds custom merge fields. Extra texts 4.9¢. Shown at $236 for the first 3 months.
Enterprise
$575
per month for 20,000 texts and 10 dashboards, billed monthly
Adds API access. Extra texts 3.2¢. High Volume tiers run from $890 a month for 50,000 texts to $2,900 for 250,000.
Trying it first
Try it free; the page does not state the length or terms
Read from textrequest.com on Nov 13, 2026.
Ways to pay less
Other savings
20% off the first 3 months
Plan cards show a reduced price for the first 3 months, for example $47.99 against $59.99 on Basic, marked as for new customers.
Stated on textrequest.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
2
Places it runs: Web and Browser extension
Business texting with a shared dashboard, priced by included texts. Here is what it does, as its own site describes it, and what it covers: public API, shared inbox, workflow automation, business texting, sMS marketing.
Two-way and mass texts, sequences and payments, with the API, integrations and keywords held back for higher plans.
- Two-way texting dashboard
- A web dashboard for conversations with customers, with unlimited users, contacts and contact groups on every plan.
- Mass texts and scheduling
- Send mass texts, schedule messages, and use message templates and sequences from the same account.
- Payments and location requests
- Text-to-pay is listed on every plan; location requests come with Starter and above.
- Chrome extension and integrations
- Starter and above add a Chrome extension and third-party integrations; the API arrives with Enterprise.
- 10DLC verified sending
- Every plan is listed with 10DLC verified sending for US business texting.
Where it runs
- Web
- Browser extension
What it works with
Its own pages name no integrations.
Text Request is made by Text Request.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
16/77
Other SMS and chat marketing tools it is graded above
Text Request's GPA of 1.8 is higher than 16 of the 77 other SMS and chat marketing tools we grade, and level with 10.
It stands best on platforms and integrations (B, above 19 of 77) and worst on value for money (D, above 0).
Its paid plans start at $59.99 a month, against a middle price of $36 for the category: 38 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 6 tools score higher and cost less.
Each grade against the category
Every bar is all 78 SMS and chat marketing tools we grade, cut by the letter each got. Text Request’s own letter is outlined.
- DValue for moneyAbove 0 of 77
- DFree plan and trialAbove 24 of 77
- CFeaturesAbove 3 of 77
- CEase of useAbove 5 of 77
- BPlatforms and integrationsAbove 19 of 77
Price against what you get
Each dot is one of 51 SMS and chat marketing tools. Further left costs less; higher up scores better on features, ease of use and platforms. Text Request is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Text Request you would be making texts to thousands of numbers, registered with the carriers. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 51 of the 77 other SMS and chat marketing tools grade higher. It costs $719.88 a year.
What you could not
- Texts to thousands of numbers, registered with the carriers.
- One mailbox that several people work at once.
- Connections to other products, each kept working as those products change.
- Texts from a business number, registered with the carriers.
What this rests on. Text Request’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
SimpleTexting, EZ Texting, Heymarket, TextUs and SlickText
The 5 tools Text Request is most often weighed against, with where each one differs from it.
- 2.4GPA
SimpleTexting
Free trial · from $23.20/mo
SMS marketing and two-way texting priced by monthly message credits.
- Only Text Request lists a browser extension.
- Only SimpleTexting lists iOS and Android apps.
- Text Request also covers shared inbox and workflow automation.
- 2.2GPA
EZ Texting
Free trial · from $20/mo
SMS, MMS and RCS marketing for US and Canadian businesses.
- Only Text Request lists a browser extension.
- Only EZ Texting lists iOS and Android apps.
- Text Request also covers shared inbox and workflow automation.
- 2.0GPA
Heymarket
Free trial · from $49/mo
Shared inbox for business texting and email.
- Only Text Request lists a browser extension.
- Text Request also covers workflow automation.
- Heymarket also covers marketing automation and AI agents.
- 1.6GPA
TextUs
From $299/mo
Business texting for recruiting, sales and customer teams.
- Only Text Request lists a browser extension.
- Text Request also covers workflow automation.
- TextUs also covers marketing automation and whatsApp messaging.
- 2.2GPA
SlickText
Free trial · from $24.17/mo
SMS marketing with workflows and popups, every feature on every plan.
- Only Text Request lists a browser extension.
- Only SlickText lists iOS and Android apps.
- Text Request also covers shared inbox and workflow automation.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Text Request free?
No, Text Request is a paid product, but you can try it first. Try it free; the page does not state the length or terms.
How much does Text Request cost?
Text Request lists 4 plans. Basic: $59.99 per month for 1,000 texts and 1 dashboard, billed monthly.
What platforms does Text Request work on?
Text Request is available on Web. It also has a browser extension.
Does Text Request offer any discounts?
Text Request publicly lists the following: 20% off the first 3 months.
Does Text Request have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Text Request is listed for Web.
Does Text Request have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Text Request is listed for Web.
Is Text Request open source?
Text Request is not described as open source on its own site, as read on Nov 13, 2026.
Does Text Request have an API?
Yes. Text Request offers a public API, according to its own site.
Who makes Text Request?
Text Request is made by a company of the same name.
What are the alternatives to Text Request?
The closest alternatives to Text Request in our directory are SimpleTexting, EZ Texting, Heymarket, TextUs and SlickText.
How does Text Request compare with other SMS and chat marketing tools?
Text Request's GPA of 1.8 is higher than 16 of the 77 other SMS and chat marketing tools we grade, and level with 10.
Is Text Request good value for money?
ToolGPA grades Text Request D for value for money. Its paid plans start at $59.99 a month, against a middle price of $36 for the category: 38 of the 50 others that charge start lower.
Could I make my own version of Text Request?
To replace Text Request you would be making texts to thousands of numbers, registered with the carriers.
Where this guide comes from
The prices, plans, platforms and features were read from Text Request’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Text Request's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Text Request. Prices change, so check textrequest.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Text Request, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/text-request
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Text Request: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/text-request
Know someone choosing between SMS and chat marketing tools?
Send them this guide: toolgpa.com/tools/text-request/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded SMS and chat marketing tools after Text Request, each with an Insider's Guide of its own.
- SMS & Chat Marketing Insider's GuideEvery one of the 78 SMS and chat marketing tools we grade, compared
- Chatfuel Insider's GuideAI chatbots for WhatsApp, Instagram and Facebook with a usage wallet2.6 GPA
- Interakt Insider's GuideWhatsApp and Instagram marketing, inbox and chatbots for Indian brands2.6 GPA
- AiSensy Insider's GuideWhatsApp API for broadcasts, retargeting and click-to-WhatsApp ads2.4 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Text Request’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Text Request is a trademark of its owner, and this guide is not made, paid for or approved by Text Request. Prices and plans change: check textrequest.com before you buy.