ChatMaxima vs Wati (2026): which should you pick?

Pick ChatMaxima if

• Fits if you want WhatsApp and other chats in one inbox
• Works for agencies that want workspaces, on the higher plans

Look elsewhere if

• Tight if you have 4 or more people: Starter allows 3, and extras are $6 a month
• Tight if you want the API: it isn't on Starter
• Watch out: white-labeling is Ultra only, at $499, with a setup cost quoted on request
• Watch out: each extra 10,000 messages is $10

Pick Wati if

• Fits if you sell online and send order updates and cart reminders over WhatsApp
• Works for a small team sharing one WhatsApp number

Look elsewhere if

• Tight if your team grows, as Growth stops at 3 users and extra seats on Pro cost $39 a month
• Pricey if you lean on bots, as each extra 1,000 automation triggers costs $40, and past the allowance replies go by hand
• Skip it if you might want your money back, as payments aren't refunded after you cancel
• Tight if you want to test it properly, as the trial is 7 days and needs the WhatsApp API hooked up first
• Watch out: Meta's per-message charges come on top, with US rates only in Wati's rate card and wallet

ChatMaxima

• Starter caps each channel at 1 account per workspace, 3 team members and 10,000 messages a month.
• Extra members cost $6 a month each, extra accounts $6, extra workspaces $19 and each additional 10,000 messages $10.
• The API is not on Starter. White-labeling is Ultra only, with a separate one-time setup cost quoted on request.
• The pricing page shows each plan against a higher crossed-out price; the lower price is what is charged.

Wati

• WhatsApp messages are charged per message on top of the plan, by recipient country and template type; Wati's US rates are in its rate card and account wallet.
• Extra users cost $39 a month on Pro and $89 on Business; Growth is capped at 3 users.
• Extra automation triggers cost $40 per 1,000 and extra AI Co-pilot credits $30 per 1,000; past the trigger allowance, replies must be sent by hand.
• The pricing FAQ says payments for a subscription or credits are not refunded after you cancel.

ChatMaxima

Unified team inbox

Handle WhatsApp, Instagram DMs, Messenger, Telegram, email, SMS and website chat in one inbox, with a mobile app.

AI chatbots and assistants

MaxIA bots can be trained on a website, documents, Q&A and a knowledge base, with human takeover and a choice of AI model providers.

Drag-and-drop automation

A visual builder sets up chatbot flows and workflow automations without code.

Broadcasts and drip campaigns

Schedule broadcast messages and drip campaigns to segmented contact lists, with campaign analytics.

Agency features

Pro and above add multiple workspaces for clients and a branded chat widget; Ultra adds full platform white-labeling.

REST API and integrations

Developer API access on Pro and above, plus HubSpot, HighLevel, Zoho Recruit, WooCommerce, Google Sheets, Zapier and others.

Wati

Team inbox for several channels

WhatsApp messages and WhatsApp Business calls sit beside Instagram, Messenger, TikTok and website widget chats, with assignment, tags, follow-ups and reports.

Broadcast campaigns

Template messages to segments of contacts: 15,000 a month on Growth and unlimited from Pro, with click tracking and engagement reports on Pro.

No-code chatbots

Flows that answer questions, collect details and send reminders. Each run counts as an automation trigger, with a monthly allowance per plan.

Click-to-WhatsApp ads

Ads on Meta that open a WhatsApp chat, with lead capture on every plan and source tags and conversion tracking on Pro and Business.

Shopify tools

WhatsApp catalog, abandoned-cart and order-update templates, and campaigns built on buyer data, through a $4.99 a month Shopify add-on.

AI copilot and agents

Every plan gets monthly AI Co-pilot credits (250 to 1,500). Astra AI agents for web, WhatsApp and voice are a separately priced add-on from Pro.

ChatMaxima

• Starter$19

  per month, billed monthly ($99 a year if billed yearly)

  1 workspace, 3 team members, 10,000 messages a month and all channels. Shown as $30 crossed out.

• Pro$99

  per month, billed monthly ($499 a year if billed yearly)

  5 workspaces, 15 team members, 50,000 messages a month, branded widget and API access. Shown as $150 crossed out.

• Max$299

  per month, billed monthly ($1,499 a year if billed yearly)

  Unlimited workspaces and members, 100,000 messages a month. Shown as $600 crossed out.

• Ultra$499

  per month, billed monthly ($2,499 a year if billed yearly)

  Adds full platform white-labeling and 200,000 messages a month. Shown as $1000 crossed out.

• EnterpriseCustom

  Custom volume, dedicated deployment, SSO, priority support and a 99.9% uptime SLA; quoted by sales.

Wati

• Growth$59

  per month for up to 3 users, billed annually ($69 billed monthly)

  1 channel, 3 users with no extra seats, 15,000 broadcasts a month, 1,000 automation triggers, 2 commerce or CRM integrations and email support.

• Pro$119

  per month for up to 5 users, billed annually ($149 billed monthly)

  Unlimited broadcasts, advanced chatbots, teams and auto-routing, 2,000 automation triggers, 5 integrations including HubSpot, and 24x7 chat support.

• Business$279

  per month for up to 5 users, billed annually ($349 billed monthly)

  Multiple WhatsApp numbers, number masking, IP whitelisting, 5,000 automation triggers, Salesforce and other integrations, and a success manager.

ChatMaxima

• Annual discount

  Yearly billing costs less than twelve months

  The pricing page shows Starter at $99 a year against $19 a month, and labels the yearly plans as saving 57 to 58%.

Wati

• Annual discount

  Save up to 25% with yearly billing

  Wati's pricing page says annual plans save up to about 25% and include free dedicated onboarding. Growth is $59 a month billed yearly against $69 monthly; Pro $119 against $149.