The Litify Insider’s Guide
Everything we know about Litify in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Litify
The Insider’s Guide
Salesforce-based legal platform for case, intake and matter management
Every plan, grade, refund rule and rival among law practice software, read from Litify’s own pages.
Made by Litify, LLC · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Litify’s own pages, its app-store listings and our grades. Every fact in it is on Litify’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
1.8
GPA, above 4 of the 25 other law practice software we grade
Litify is a legal practice platform sold to law firms and corporate legal departments. It covers intake, matter management, documents, time and billing, legal spend management and reporting, with AI features under the Litify AI and ACE names. It is sold through demos and quotes, and its login goes through Salesforce.
To get you started, here are 7 things to know about Litify, taken from its own pages and our grades.
It is sold through demos with no published price, and the pages speak to high-volume firms and enterprise teams.
- 1
Best for large firms and legal teams that run on Salesforce
Litify is a legal platform built on Salesforce, covering intake, matters, documents, billing, reporting and AI agents.
- 2
It runs on Web
Web.
- 3
Intake management
The vendor describes call and voicemail capture, AI-guided questionnaires and predictive lead scoring that lead into a signed case.
- 4
Matter and document management
Matters, client data and documents live in one platform, with AI document generation and PDF editing listed by the vendor.
- 5
Time and billing
Timekeeping and billing that follows client guidelines, plus a separate spend management area for expense tracking, budgets and invoice review.
- 6
A 1.8 GPA, above 4 of 25
That is against the other law practice software we grade, on value, the free plan, features, ease of use and platforms.
- 7
Keep it
To replace Litify you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
Litify at a glance
- Pricing
- Paid
- Free plan
- No
- Free trial
- None stated
- Runs on
- Web
- Made by
- Litify, LLC, since 2016
- Category
- Law Practice Software
- Our grade
- 1.8 GPA, weak
The report card
Best for large firms and legal teams that run on Salesforce
Litify is a legal platform built on Salesforce, covering intake, matters, documents, billing, reporting and AI agents. It is sold through demos with no published price, and the pages speak to high-volume firms and enterprise teams.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is published and pricing is recorded as unverified, which puts it in the middle. |
| Free plan and trial | F | No free plan, no trial and no self-serve sign-up; the page offers a demo. |
| Features | B | Intake, matters, documents, time and billing, reporting and AI agents cover the job, with no gap named in the listing. |
| Ease of use | C | No store rating is on record, and a Salesforce-based platform needs configuring and a guided rollout. |
| Platforms and integrations | C | Web only, with Salesforce and a Chrome extension as the listed integrations. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Litify is for
- Fits if you run a high-volume firm or an enterprise legal team already on Salesforce
- Works for firms that want intake, billing and reporting on one platform
Who it is not for
- Skip it if you are a solo lawyer, since the vendor speaks to large firms and legal teams
- Not for you if you need a price to plan with, as none is published
- Skip it if you want to try it yourself, because only a demo is offered
- Watch out: the platform is built on Salesforce, and its log-in goes there
- Watch out: only Salesforce and Chrome are listed as integrations
Good to know
Good for
- Larger plaintiff and insurance defense firms with high intake volume
- Corporate legal departments that manage matters and outside counsel spend
- Firms that want to configure workflows on a Salesforce-based platform
Worth knowing
- No prices are published; the vendor sells through a demo request, and pricing here is recorded as unverified.
- The platform is built on Salesforce, and the log-in button on the site goes to Salesforce.
- The vendor describes its solutions for high-volume firms and enterprise legal teams; solo-practice use is not addressed.
- No free trial or self-serve sign-up is offered on the pages we read.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Litify's current pricing could not be confirmed from its own site.
No price is published and pricing is recorded as unverified, which puts it in the middle.
We could not confirm Litify’s current prices from its own site, so this guide lists no plans. litify.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Salesforce-based legal platform for case, intake and matter management. Here is what it does, as its own site describes it, and what it covers: AI features, workflow automation, time tracking, AI agents, reports, case management.
Intake, matters, documents, time and billing, reporting and AI agents cover the job, with no gap named in the listing.
- Intake management
- The vendor describes call and voicemail capture, AI-guided questionnaires and predictive lead scoring that lead into a signed case.
- Matter and document management
- Matters, client data and documents live in one platform, with AI document generation and PDF editing listed by the vendor.
- Time and billing
- Timekeeping and billing that follows client guidelines, plus a separate spend management area for expense tracking, budgets and invoice review.
- Reporting and analytics
- A no-code reporting engine that filters firm data into dashboards and KPIs.
- Litify ACE agents
- ACE 2.0 is the vendor's AI assistant. It runs multi-step workflows across matters, answers questions about the caseload and has a Chrome extension and voice-to-text.
- Practice-area solutions
- Packaged setups for personal injury, insurance defense, immigration and corporate legal departments, among 15+ practice areas the vendor mentions.
Where it runs
- Web
What it works with
- Salesforce
- Chrome
Litify is made by Litify, LLC, and has been around since 2016.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
4/25
Other law practice software it is graded above
Litify's GPA of 1.8 is higher than 4 of the 25 other law practice software we grade, and level with 8.
It stands best on features (B, above 21 of 25) and worst on free plan and trial (F, above 0).
Each grade against the category
Every bar is all 26 law practice software we grade, cut by the letter each got. Litify’s own letter is outlined.
- CValue for moneyAbove 5 of 25
- FFree plan and trialAbove 0 of 25
- BFeaturesAbove 21 of 25
- CEase of useAbove 0 of 25
- CPlatforms and integrationsAbove 1 of 25
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Litify you would be making an AI agent, with the models and the safeguards behind it. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 13 of the 25 other law practice software grade higher.
What you could make
- Case management, time tracking and reports: an app builder makes these well.
What you could not
- An AI agent, with the models and the safeguards behind it.
- Connections to other products, each kept working as those products change.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Litify’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
CASEpeer, Filevine, CloudLex and Centerbase
The 4 tools Litify is most often weighed against, with where each one differs from it.
- 1.6GPA
CASEpeer
From $90/mo
Case management built for personal injury law firms.
- Litify also covers workflow automation and AI agents.
- 2.0GPA
Filevine
Free trial
Case management and the LOIS legal AI system, sold by quote.
- Litify also covers workflow automation and AI agents.
- Filevine also covers invoicing and business texting.
- 1.8GPA
CloudLex
Paid
Case management built only for plaintiff personal injury firms.
- Only CloudLex lists iOS and Android apps.
- Litify also covers time tracking and AI agents.
- CloudLex also covers calendar.
- 2.0GPA
Centerbase
Paid
Practice management, billing and firm accounting for midsize firms.
- Only Centerbase lists iOS and Android apps.
- Litify also covers workflow automation and AI agents.
- Centerbase also covers invoicing, bookkeeping and trust accounting.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
10
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Litify free?
No. Litify is a paid product.
What platforms does Litify work on?
Litify is available on Web.
Does Litify have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Litify is listed for Web.
Does Litify have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Litify is listed for Web.
Is Litify open source?
Litify is not described as open source on its own site, as read on Nov 12, 2026.
What does Litify integrate with?
Litify's listing names Salesforce and Chrome. A listing names up to eight integrations, so it may connect to more.
Who makes Litify?
Litify is made by Litify, LLC. It dates from 2016.
What are the alternatives to Litify?
The closest alternatives to Litify in our directory are CASEpeer, Filevine, CloudLex and Centerbase.
How does Litify compare with other law practice software?
Litify's GPA of 1.8 is higher than 4 of the 25 other law practice software we grade, and level with 8.
Could I make my own version of Litify?
To replace Litify you would be making an AI agent, with the models and the safeguards behind it.
Where this guide comes from
The prices, plans, platforms and features were read from Litify’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Litify's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Litify, LLC. Prices change, so check litify.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Litify, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/litify
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Litify: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/litify
Know someone choosing between law practice software?
Send them this guide: toolgpa.com/tools/litify/guide
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See our other guides
The best-graded law practice software after Litify, each with an Insider's Guide of its own.
- Law Practice Software Insider's GuideEvery one of the 26 law practice software we grade, compared
- Clio Insider's GuidePractice management, legal accounting and legal AI for law firms2.8 GPA
- CARET Legal Insider's GuideCloud practice management with billing and accounting for law firms2.2 GPA
- CosmoLex Insider's GuideLaw practice management with trust and business accounting built in2.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Litify’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Litify is a trademark of its owner, and this guide is not made, paid for or approved by Litify, LLC. Prices and plans change: check litify.com before you buy.