The LiveSession Insider’s Guide
Everything we know about LiveSession in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
LiveSession
The Insider’s Guide
Session replay, heatmaps and product analytics for web apps
Every plan, grade, refund rule and rival among website and product analytics tools, read from LiveSession’s own pages.
Made by LiveSession Sp. z o.o. · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from LiveSession’s own pages, its app-store listings and our grades. Every fact in it is on LiveSession’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 18 of the 58 other website and product analytics tools we grade
LiveSession records visitor sessions and pairs the replays with funnels, metrics, dashboards, heatmaps and developer tools such as console and network logs. Plans are priced by recorded sessions per month, and there is a free plan with a low session cap.
To get you started, here are 9 things to know about LiveSession, taken from its own pages and our grades.
You add a tracking script and set up projects and funnels yourself.
- 1
Best for session replay for small sites
That runs out fast, the free plan keeps data for a month, and dashboards, custom events and Slack alerts need Pro.
- 2
Paid plans start at $54 a month
As its pricing page puts it: $54 per month for 5,000 sessions, billed annually.
- 3
There is a free plan
1,000 sessions a month, 3 team members and 2 projects, with session replay, heatmaps and funnels.
- 4
It runs on Web
Web.
- 5
Session replay
Recordings of mouse movement, clicks and scrolling, with filters, tags, rage and error click flags, and skip-inactivity playback.
- 6
Heatmaps and clickmaps
Heatmaps and clickmaps show where visitors click and scroll. They are included on every plan, including the free one.
- 7
Funnels, metrics and dashboards
Funnels track drop-off between steps. The free plan allows 1 funnel and Basic allows 2; metrics and dashboards open up on Pro.
- 8
A 2.2 GPA, above 18 of 58
That is against the other website and product analytics tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of LiveSession you could make: reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
LiveSession at a glance
- Pricing
- Free plan, from $54 per month for 5,000 sessions, billed annually
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web
- Made by
- LiveSession Sp. z o.o.
- Category
- Website & Product Analytics
- Our grade
- 2.2 GPA, fair
The report card
Best for session replay for small sites
LiveSession records visitor sessions and gives you heatmaps and funnels, and the free plan covers 1,000 sessions a month. That runs out fast, the free plan keeps data for a month, and dashboards, custom events and Slack alerts need Pro. Busy sites will outgrow it.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | $54 a month for 5,000 sessions on Basic, billed annually. That sits in the middle of what analytics tools charge, and Pro is $83 for 10,000. |
| Free plan and trial | C | Free plan with 1,000 sessions a month, 3 team members and 2 projects. Data is kept for 1 month, so a normal site hits the limit quickly. |
| Features | C | Session replay, heatmaps, clickmaps and funnels. Dashboards, custom events and Slack alerts are missing from Basic. |
| Ease of use | C | No store rating on record. You add a tracking script and set up projects and funnels yourself. |
| Platforms and integrations | B | Web only, but it links to Intercom, Zendesk, LiveChat, Sentry, Shopify, Zapier, Segment and Slack. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who LiveSession is for
- Fits if you want to watch real sessions on a site with under 1,000 visits a month
- Works for support teams that want replays inside Intercom or Zendesk
Who it is not for
- Tight if you're staying free: 1,000 sessions a month and 1 month of data
- Too light for dashboards, custom events or Slack alerts on Basic, as those are Pro
- Pricey if your traffic grows, because the price follows recorded sessions up to 150,000 a month
- Watch out: the listed prices are the annually billed ones
Good to know
Good for
- Product and support teams that mainly need session replays
- Small sites starting on a free plan with low traffic
- Teams wanting replays linked from Intercom or Zendesk tickets
Worth knowing
- The free plan stops at 1,000 sessions a month and keeps data for 1 month.
- Pricing follows recorded sessions; Basic runs up to 15,000 and Pro up to 150,000 per month.
- Pro features such as dashboards, custom events and Slack alerts are not on Basic.
- Monthly billing is offered on Free, Basic and Pro; the listed prices are the annually billed ones.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$54
A month to start. There is a free plan too
LiveSession has a free plan. Paid plans start at $54 per month for 5,000 sessions, billed annually.
Free
$0
1,000 sessions a month with 1 month of data retention, session replay, heatmaps, funnels, filters and segments.
Basic
$54
per month for 5,000 sessions, billed annually
Scales up to 15,000 sessions. Unlimited projects and members, session sharing and segment notifications. Price rises with sessions.
Pro
$83
per month for 10,000 sessions, billed annually
Scales up to 150,000 sessions. Adds dashboards and metrics, developer tools, Slack alerts, user identification and custom events.
Enterprise
Custom
From 100,000 sessions, with custom retention up to 12 months, custom paperwork, product training and priority support.
The free plan
1,000 sessions a month, 3 team members and 2 projects, with session replay, heatmaps and funnels.
Read from livesession.io on Nov 12, 2026.
Ways to pay less
Startups
50% off the first year for startups
The startup program page lists a 50% first-year discount for companies less than 2 years old, by application.
Stated on livesession.io
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Session replay, heatmaps and product analytics for web apps. Here is what it does, as its own site describes it, and what it covers: public API, reports, dashboards, web analytics, session replay.
Session replay, heatmaps, clickmaps and funnels.
- Session replay
- Recordings of mouse movement, clicks and scrolling, with filters, tags, rage and error click flags, and skip-inactivity playback.
- Heatmaps and clickmaps
- Heatmaps and clickmaps show where visitors click and scroll. They are included on every plan, including the free one.
- Funnels, metrics and dashboards
- Funnels track drop-off between steps. The free plan allows 1 funnel and Basic allows 2; metrics and dashboards open up on Pro.
- Developer tools
- Console logs, network requests and errors attached to each session, for debugging. Listed as a core feature on all plans.
- Integrations for support
- Replays can be linked from Intercom, Zendesk, LiveChat and Sentry, and sent to tools like Google Analytics and Segment.
- Privacy controls
- Content masking hides sensitive page elements from recordings. The vendor states GDPR and CCPA compliance.
Where it runs
- Web
What it works with
- Intercom
- Zendesk
- LiveChat
- Sentry
- Shopify
- Zapier
- Segment
- Slack
LiveSession is made by LiveSession Sp. z o.o.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
18/58
Other website and product analytics tools it is graded above
LiveSession's GPA of 2.2 is higher than 18 of the 58 other website and product analytics tools we grade, and level with 13.
It stands best on platforms and integrations (B, above 20 of 58) and worst on features (C, above 1).
Its paid plans start at $54 a month, against a middle price of $29 for the category: 21 of the 32 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 13 tools score higher and cost less.
Each grade against the category
Every bar is all 59 website and product analytics tools we grade, cut by the letter each got. LiveSession’s own letter is outlined.
- CValue for moneyAbove 5 of 58
- CFree plan and trialAbove 17 of 58
- CFeaturesAbove 1 of 58
- CEase of useAbove 3 of 58
- BPlatforms and integrationsAbove 20 of 58
Price against what you get
Each dot is one of 38 website and product analytics tools. Further left costs less; higher up scores better on features, ease of use and platforms. LiveSession is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of LiveSession you could make: reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 27 of the 58 other website and product analytics tools grade higher. It costs $648 a year.
What you could make
- Reports: an app builder makes this well.
What you could not
- Recordings of what each visitor did on your pages.
- A tracking script and a database that counts every visit.
- Connections that pull numbers from dozens of other services.
- It plugs into other products, Intercom, Zendesk and LiveChat among them, and has an API.
What this rests on. LiveSession’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Contentsquare, Fullstory, LogRocket and Mouseflow
The 4 tools LiveSession is most often weighed against, with where each one differs from it.
- 2.8GPA
Contentsquare
Free plan · from $39/mo
Heatmaps, session replays and surveys, formerly sold as Hotjar.
- LiveSession also covers reports and dashboards.
- Contentsquare also covers surveys.
- 3.0GPA
Fullstory
Free plan
Session replay and behavior analytics for websites and apps.
- LiveSession also covers reports.
- Fullstory also covers surveys.
- 2.2GPA
LogRocket
Free plan · from $83/mo
Session replay with error tracking and product analytics for web apps.
- LogRocket is self-hostable, according to its own site.
- LiveSession also covers reports and dashboards.
- LogRocket also covers surveys.
- 2.2GPA
Mouseflow
Free plan · from $25/mo
Session replay, heatmaps and funnels for website behavior.
- LiveSession also covers reports and dashboards.
- Mouseflow also covers forms and surveys.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is LiveSession free?
LiveSession has a free plan. 1,000 sessions a month, 3 team members and 2 projects, with session replay, heatmaps and funnels.
How much does LiveSession cost?
LiveSession lists 4 plans. Free: $0.
What platforms does LiveSession work on?
LiveSession is available on Web.
Does LiveSession offer any discounts?
LiveSession publicly lists the following: 50% off the first year for startups.
Does LiveSession have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. LiveSession is listed for Web.
Does LiveSession have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. LiveSession is listed for Web.
Is LiveSession open source?
LiveSession is not described as open source on its own site, as read on Nov 12, 2026.
Does LiveSession have an API?
Yes. LiveSession offers a public API, according to its own site.
What does LiveSession integrate with?
LiveSession's listing names Intercom, Zendesk, LiveChat, Sentry, Shopify, Zapier, Segment and Slack.
Who makes LiveSession?
LiveSession is made by LiveSession Sp. z o.o.
What are the alternatives to LiveSession?
The closest alternatives to LiveSession in our directory are Contentsquare, Fullstory, LogRocket and Mouseflow.
How does LiveSession compare with other website and product analytics tools?
LiveSession's GPA of 2.2 is higher than 18 of the 58 other website and product analytics tools we grade, and level with 13.
Is LiveSession good value for money?
ToolGPA grades LiveSession C for value for money. Its paid plans start at $54 a month, against a middle price of $29 for the category: 21 of the 32 others that charge start lower.
Could I make my own version of LiveSession?
The plain part of LiveSession you could make: reports. What surrounds it you could not.
Where this guide comes from
The prices, plans, platforms and features were read from LiveSession’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from LiveSession Sp. z o.o.'s own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by LiveSession Sp. z o.o. Prices change, so check livesession.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- LiveSession, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/livesession
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "LiveSession: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/livesession
Know someone choosing between website and product analytics tools?
Send them this guide: toolgpa.com/tools/livesession/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded website and product analytics tools after LiveSession, each with an Insider's Guide of its own.
- Website & Product Analytics Insider's GuideEvery one of the 59 website and product analytics tools we grade, compared
- Google Analytics Insider's GuideGoogle's free website and app analytics, with a paid 360 tier3.4 GPA
- Microsoft Clarity Insider's GuideFree session recordings and heatmaps from Microsoft, no traffic cap3.2 GPA
- PostHog Insider's GuideOpen-source product analytics with replays, flags and surveys3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what LiveSession’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. LiveSession is a trademark of its owner, and this guide is not made, paid for or approved by LiveSession Sp. z o.o. Prices and plans change: check livesession.io before you buy.