The Neo Mail Insider’s Guide
Everything we know about Neo Mail in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Neo Mail
The Insider’s Guide
Business email on your own domain, with per-mailbox pricing
Every plan, grade, refund rule and rival among email apps, read from Neo Mail’s own pages.
Made by Neo · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Neo Mail’s own pages, its app-store listings and our grades. Every fact in it is on Neo Mail’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.4
GPA, above 26 of the 70 other email apps we grade
Neo Mail is a business email service where each mailbox is priced per month, with web, Android and iOS apps and support for third-party clients over POP and IMAP. Plans add storage and tools such as read receipts, campaigns, appointment booking, an email signature designer and AI drafting. The same company sells an AI website builder.
To get you started, here are 9 things to know about Neo Mail, taken from its own pages and our grades.
The page was showing a sale, so prices may differ for a new customer.
- 1
Best for business email with a free domain offer
It needs a custom domain, and one plan applies to every mailbox.
- 2
Paid plans start at $2.49 a month
As its pricing page puts it: $2.49 per mailbox / month, billed monthly.
- 3
You can try it first
15-day free trial
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Apps and standard clients
Neo works in a web mail app and Android and iOS apps, and also with other mail apps over POP and IMAP.
- 6
Campaign mode and tracking
Sends personalized messages to many recipients at once and shows when an email was opened; read receipts are listed too.
- 7
Scheduling tools
A calendar, appointment booking links, send later and follow-up reminders are part of the plans.
- 8
A 2.4 GPA, above 26 of 70
That is against the other email apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Neo Mail you would be making an email client: sending, receiving, threading and searching years of mail. That is not a weekend's work, with an AI app builder or without one.
Neo Mail at a glance
- Pricing
- Free trial, from $2.49 per mailbox / month, billed monthly
- Free plan
- No
- Free trial
- 15-day free trial
- Runs on
- Web, iOS, Android
- Made by
- Neo
- Category
- Email Apps
- Our grade
- 2.4 GPA, fair
The report card
Best for business email with a free domain offer
Neo Mail is business email at $2.49 a mailbox a month with a 15-day trial, with apps and standard clients. It needs a custom domain, and one plan applies to every mailbox. The page was showing a sale, so prices may differ for a new customer.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | B | $2.49 a mailbox a month billed monthly, inside the category's cheaper quarter. A sale and first-term discounts were showing, so a new customer may pay less. |
| Free plan and trial | C | A 15-day free trial, and no free plan. The listing doesn't say whether a card is needed. |
| Features | C | Apps and standard clients, campaign mode and tracking, scheduling, signature and invoice tools, and an AI writer. Gaps: Starter has 1 forwarder, 1 template and 1 contact group. |
| Ease of use | C | No store rating on record. You set up a custom domain and its DNS before you can use it. |
| Platforms and integrations | B | Web, iOS and Android, with Gmail connections. No desktop app is listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Neo Mail is for
- Fits if you want a business mailbox on your own domain for a few dollars
- Works for a small team that can all be on the same plan
Who it is not for
- Tight if you want more than 1 template or contact group, as Starter has just 1 of each
- Watch out: a single plan applies to every mailbox in an organisation, with no mixing
- Watch out: you need a custom domain, though a free co.site domain is offered
- Watch out: the page was running a sale, so the monthly figure isn't what a new customer is sure to pay
- Skip it if you want a free plan, as the entry is a 15-day trial
Good to know
Good for
- Small businesses needing mailboxes on their own domain at a low per-mailbox price
- Teams that want campaigns and booking links bundled with email
Worth knowing
- A single plan applies to every mailbox in an organization; mixing plans is not supported.
- The page was showing a sale and first-term discounts, so the price a new customer pays can be lower than the monthly figure.
- A custom domain is needed; a free co.site domain is offered for those without one.
- Plans have caps such as 1 template and 1 contact group on Starter.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$2.49
A month to start
Neo Mail is a paid product with a free trial, starting at $2.49 per mailbox / month, billed monthly.
A sale and first-term discounts were showing, so a new customer may pay less.
Starter
$2.49
per mailbox / month, billed monthly
15 GB per mailbox, 500 sent emails a day, 1 forwarder, 1 template and 1 contact group.
Standard
$4.99
per mailbox / month, billed monthly
50 GB per mailbox, 1,000 sent emails a day and 3 forwarders.
Max
$9.99
per mailbox / month, billed monthly
100 GB per mailbox, 1,000 sent emails a day and 3 forwarders.
Trying it first
15-day free trial
Read from neo.space on Nov 12, 2026.
Ways to pay less
Annual discount
20% to 50% off first term on longer billing
Per the page's billing options, yearly billing saves 20% on the first year, 2-yearly 40% on the first 2 years and 4-yearly 50% on the first 4 years.
Stated on neo.space
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
Business email on your own domain, with per-mailbox pricing. Here is what it does, as its own site describes it, and what it covers: AI features, booking links, email client, email campaigns, email signature.
Apps and standard clients, campaign mode and tracking, scheduling, signature and invoice tools, and an AI writer.
- Apps and standard clients
- Neo works in a web mail app and Android and iOS apps, and also with other mail apps over POP and IMAP.
- Campaign mode and tracking
- Sends personalized messages to many recipients at once and shows when an email was opened; read receipts are listed too.
- Scheduling tools
- A calendar, appointment booking links, send later and follow-up reminders are part of the plans.
- Signature and invoice tools
- A signature designer, email templates and an invoice builder are listed in the Neo business suite.
- AI email writer and summaries
- Neo AI drafts emails and summarizes messages, listed as part of the business suite on the pricing page.
Where it runs
- Web
- iOS
- Android
What it works with
- Gmail
Neo Mail is made by Neo.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
26/70
Other email apps it is graded above
Neo Mail's GPA of 2.4 is higher than 26 of the 70 other email apps we grade, and level with 12.
It stands best on value for money (B, above 35 of 70) and worst on features (C, above 0).
Its paid plans start at $2.49 a month, against a middle price of $4.92 for the category: 10 of the 56 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 7 tools score higher and cost less.
Each grade against the category
Every bar is all 71 email apps we grade, cut by the letter each got. Neo Mail’s own letter is outlined.
- BValue for moneyAbove 35 of 70
- CFree plan and trialAbove 4 of 70
- CFeaturesAbove 0 of 70
- CEase of useAbove 1 of 70
- BPlatforms and integrationsAbove 25 of 70
Price against what you get
Each dot is one of 67 email apps. Further left costs less; higher up scores better on features, ease of use and platforms. Neo Mail is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Neo Mail you would be making an email client: sending, receiving, threading and searching years of mail. That is not a weekend's work, with an AI app builder or without one.
It costs $29.88 a year.
What you could make
- Email signature: an app builder makes this well.
What you could not
- An email client: sending, receiving, threading and searching years of mail.
- Newsletters sent to thousands of people that still reach the inbox.
- Booking pages that read and write other people's calendars and send the emails.
- A real app for iOS and Android. Something home-made would be a web page.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Neo Mail’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Titan Email, Zoho Mail, Migadu, Fastmail and Rackspace Email
The 5 tools Neo Mail is most often weighed against, with where each one differs from it.
Titan Email
Paid
Business email on your own domain, sold through hosts and registrars.
- Only Titan Email lists macOS and Windows apps.
- Neo Mail also covers email signature.
- Titan Email also covers calendar.
- 3.2GPA
Zoho Mail
Free plan · from $1/mo
Ad-free business email hosting with calendar, tasks and notes.
- Zoho Mail has a free plan. Neo Mail does not, though it has a free trial.
- Only Zoho Mail lists macOS, Windows and Linux apps.
- Neo Mail also covers booking links, email campaigns and email signature.
- 2.2GPA
Migadu
Free trial · from $19/yr
Swiss email hosting with unlimited addresses at a flat price.
- Only Neo Mail lists iOS and Android apps.
- Neo Mail also covers booking links, email campaigns and email signature.
- Migadu also covers calendar.
- 2.8GPA
Fastmail
Free trial · from $3/mo
Paid, ad-free email with calendar, contacts and custom domains.
- Only Fastmail lists Windows, macOS and Linux apps.
- Neo Mail also covers booking links, email campaigns and email signature.
- Fastmail also covers calendar.
Rackspace Email
Paid
Hosted business email managed through the Rackspace control panel.
- Only Neo Mail lists iOS and Android apps.
- Neo Mail also covers booking links, email campaigns and email signature.
- Rackspace Email also covers inbox filtering.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Neo Mail free?
No, Neo Mail is a paid product, but you can try it first. 15-day free trial.
How much does Neo Mail cost?
Neo Mail lists 3 plans. Starter: $2.49 per mailbox / month, billed monthly.
What platforms does Neo Mail work on?
Neo Mail is available on Web, iOS and Android.
Does Neo Mail offer any discounts?
Neo Mail publicly lists the following: 20% to 50% off first term on longer billing.
Does Neo Mail have a Windows app?
No Windows app was listed when its pages were read on Nov 12, 2026. Neo Mail is listed for Web, iOS and Android.
Does Neo Mail have a macOS app?
No macOS app was listed when its pages were read on Nov 12, 2026. Neo Mail is listed for Web, iOS and Android.
Is Neo Mail open source?
Neo Mail is not described as open source on its own site, as read on Nov 12, 2026.
What does Neo Mail integrate with?
Neo Mail's listing names Gmail. A listing names up to eight integrations, so it may connect to more.
Who makes Neo Mail?
Neo Mail is made by Neo.
What are the alternatives to Neo Mail?
The closest alternatives to Neo Mail in our directory are Titan Email, Zoho Mail, Migadu, Fastmail and Rackspace Email.
How does Neo Mail compare with other email apps?
Neo Mail's GPA of 2.4 is higher than 26 of the 70 other email apps we grade, and level with 12.
Is Neo Mail good value for money?
ToolGPA grades Neo Mail B for value for money. Its paid plans start at $2.49 a month, against a middle price of $4.92 for the category: 10 of the 56 others that charge start lower.
Could I make my own version of Neo Mail?
To replace Neo Mail you would be making an email client: sending, receiving, threading and searching years of mail.
Where this guide comes from
The prices, plans, platforms and features were read from Neo Mail’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Neo Mail's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Neo. Prices change, so check neo.space before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Neo Mail, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/neo-mail
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Neo Mail: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/neo-mail
Know someone choosing between email apps?
Send them this guide: toolgpa.com/tools/neo-mail/guide
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See our other guides
The best-graded email apps after Neo Mail, each with an Insider's Guide of its own.
- Email Apps Insider's GuideEvery one of the 74 email apps we grade, compared
- Microsoft Outlook Insider's GuideMicrosoft's email and calendar app for desktop, mobile and web3.6 GPA
- BlueMail Insider's GuideCross-platform email client with a unified inbox and built-in AI3.2 GPA
- GMX Mail Insider's GuideFree webmail with 65GB storage, aliases and a mail collector3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Neo Mail’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Neo Mail is a trademark of its owner, and this guide is not made, paid for or approved by Neo. Prices and plans change: check neo.space before you buy.