Fastmail vs Neo Mail (2026): which should you pick?
As of Nov 12, 2026, Fastmail grades higher than Neo Mail: 2.8 against 2.4 out of 4.0.
Checked Oct 5, 2026 and Nov 12, 2026 · graded Oct 10, 2026 and Nov 12, 2026 by ToolGPA
Fastmail grades higher on features and platforms. They get the same grade on value for money, the free plan and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Fastmail
Paid, ad-free email with calendar, contacts and custom domains
Neo Mail
Business email on your own domain, with per-mailbox pricing
Which one is for you
Pick Fastmail if
- Fits if you're leaving free, ad-funded email and want your own domain
- Works for households of up to 6 people sharing one plan at $11 a month on yearly billing
Look elsewhere if
- Skip it if you won't pay for email, as there's no free plan after the 30-day trial
- Not for you if the phone app matters most, given its 3.8 App Store rating
- Tight if you pick Basic, which has 6 GB a user and leaves out custom domains, Snooze, Scheduled Send and outside apps
- Watch out: Fastmail doesn't refund unused subscription time, and listed prices exclude tax
- Pricey if you need more than 60 GB, as extra storage is a paid add-on up to 300 GB a user
Pick Neo Mail if
- Fits if you want a business mailbox on your own domain for a few dollars
- Works for a small team that can all be on the same plan
Look elsewhere if
- Tight if you want more than 1 template or contact group, as Starter has just 1 of each
- Watch out: a single plan applies to every mailbox in an organisation, with no mixing
- Watch out: you need a custom domain, though a free co.site domain is offered
- Watch out: the page was running a sale, so the monthly figure isn't what a new customer is sure to pay
- Skip it if you want a free plan, as the entry is a 15-day trial
How we grade them
| 2.8GPAFastmailGood | 2.4GPANeo MailFair | |
|---|---|---|
| Value for money | BIndividual is $5 a month billed yearly ($60), or $6 monthly, for ad-free email with 60 GB, custom domains and Masked Email, and Family covers 6 people for $11. The $3 Basic plan drops to 6 GB with no custom domains, Snooze or outside mail apps. Prices exclude tax. | B$2.49 a mailbox a month billed monthly, inside the category's cheaper quarter. A sale and first-term discounts were showing, so a new customer may pay less. |
| Free plan and trial | CNo free plan. There's a 30-day free trial with no credit card required. After that every account is paid, and Fastmail doesn't refund unused subscription time. | CA 15-day free trial, and no free plan. The listing doesn't say whether a card is needed. |
| Features | BCustom domains with hundreds of extra addresses, Masked Email for sign-up forms, snooze, Scheduled Send, calendar and contacts, and JMAP, IMAP, POP, CalDAV and CardDAV so other apps can read it all. The mail job is covered, with an import tool for your old mail. | CApps and standard clients, campaign mode and tracking, scheduling, signature and invoice tools, and an AI writer. Gaps: Starter has 1 forwarder, 1 template and 1 contact group. |
| Ease of use | C3.8 from about 580 App Store ratings, below most mail apps. That's the iPhone and iPad app, not the whole service. An import tool moves mail, calendars and contacts over from another provider. | CNo store rating on record. You set up a custom domain and its DNS before you can use it. |
| Platforms and integrations | AWeb, Windows, Mac, Linux, iPhone and Android, all working offline. It opens in Apple Mail, Outlook and Thunderbird, connects to 1Password and Dropbox, and has a documented API. | BWeb, iOS and Android, with Gmail connections. No desktop app is listed. |
| Best for | paid private email on your own domain | business email with a free domain offer |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Fastmail and Neo Mail. How we grade
Price against what you get
Fastmail starts at $3 a month for each person and scores 3.0 out of 4 on features, ease of use and platforms. Neo Mail starts at $2.49 a month and scores 2.3.
Fastmail scores higher, and starts $0.51 a month higher: the question is whether the extra is worth that to you. Of the other email apps on the chart, 2 score higher than Fastmail for less, and 7 score higher than Neo Mail for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Fastmail also covers calendar.
- Neo Mail also covers booking links, email campaigns and email signature.
At a glance
| Fastmail | Neo Mail | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $3 per user / month, billed yearly (Basic); Individual is $5, billed yearly | $2.49 per mailbox / month, billed monthly |
| Free plan | None | None |
| Free trial | 30-day free trial, no credit card required | 15-day free trial |
| Web | ||
| macOS | ||
| Windows | ||
| Linux | ||
| iOS | ||
| Android | ||
| Made by | Fastmail Pty Ltd | Neo |
| Price read from | fastmail.com | neo.space |
| Checked | Oct 5, 2026 | Nov 12, 2026 |
Worth knowing
Fastmail
- There is no free plan. After the 30-day trial every account is paid, and Fastmail does not refund unused subscription time.
- The Basic business plan has 6 GB per user and leaves out custom domains, Scheduled Send, Snooze and third-party mail apps.
- Storage beyond the plan allowance is a paid add-on, up to 300 GB per user.
- Listed prices are tax-exclusive.
Neo Mail
- A single plan applies to every mailbox in an organization; mixing plans is not supported.
- The page was showing a sale and first-term discounts, so the price a new customer pays can be lower than the monthly figure.
- A custom domain is needed; a free co.site domain is offered for those without one.
- Plans have caps such as 1 template and 1 contact group on Starter.
Key features
Fastmail
- Custom domains and extra addresses
- Use domains you own for your addresses, buy one through Fastmail, or pick one of its free domains. Fastmail says each account can create hundreds of additional addresses.
- Masked Email
- Creates stand-in addresses so that sign-up forms and logins never see your real one. A Masked Email API lets password managers create them too.
- Offline apps on every platform
- Apps for Windows, macOS, Linux, iOS and Android, plus a browser app. Offline, you can read, draft and search mail and manage calendars and contacts.
- Snooze, Scheduled Send and pinning
- Snooze messages until they are needed, schedule sends for later, pin important messages to the top of the inbox and mute threads you do not want to follow.
- Calendar and contacts
- A built-in calendar with shared calendars and event invitations that can also display Google and iCloud calendars, and a contact list with VIP-only notifications.
- Open protocols and import
- Mail is reachable over JMAP, IMAP and POP, contacts over CardDAV and calendars over CalDAV. An import tool moves mail, calendars and contacts from another provider.
Neo Mail
- Apps and standard clients
- Neo works in a web mail app and Android and iOS apps, and also with other mail apps over POP and IMAP.
- Campaign mode and tracking
- Sends personalized messages to many recipients at once and shows when an email was opened; read receipts are listed too.
- Scheduling tools
- A calendar, appointment booking links, send later and follow-up reminders are part of the plans.
- Signature and invoice tools
- A signature designer, email templates and an invoice builder are listed in the Neo business suite.
- AI email writer and summaries
- Neo AI drafts emails and summarizes messages, listed as part of the business suite on the pricing page.
Plans
Fastmail
Basic$3
per user / month, billed yearly ($36); $4 billed monthly
Business plan with 6 GB of storage per user, shared addresses and shared calendars. Custom domains, Snooze and third-party mail apps need Standard.
Individual$5
per month, billed yearly ($60); $6 billed monthly
One private inbox with 60 GB of total storage, custom domains, Masked Email, offline support and access from third-party mail apps.
Standard$5
per user / month, billed yearly ($60); $6 billed monthly
Business plan with 60 GB per user, addresses at a custom domain, shared addresses and calendars, Scheduled Send and third-party app access.
Duo$8
per month for 2 people, billed yearly ($96); $10 monthly
Two private inboxes with 60 GB each, plus addresses, calendars and an address book the two can share.
Professional$9
per user / month, billed yearly ($108); $10 billed monthly
Everything in Standard with 150 GB of storage per user and an email retention archive for legal compliance.
Family$11
per month for up to 6 people, billed yearly ($132); $14 monthly
Up to six private inboxes with 60 GB each at a flat rate, with controls for managing users' storage, privacy and security.
Neo Mail
Starter$2.49
per mailbox / month, billed monthly
15 GB per mailbox, 500 sent emails a day, 1 forwarder, 1 template and 1 contact group.
Standard$4.99
per mailbox / month, billed monthly
50 GB per mailbox, 1,000 sent emails a day and 3 forwarders.
Max$9.99
per mailbox / month, billed monthly
100 GB per mailbox, 1,000 sent emails a day and 3 forwarders.
Ways to pay less
Fastmail
- Annual discount
Save $12 a year on Individual with yearly billing
Individual costs $60 for 12 months, the equivalent of $5 a month, against $6 when billed monthly. Paying yearly saves $24 on Duo, $36 on Family and $12 per user on the business plans.
- Other savings
Lower rates on 2- and 3-year terms
Paying for 24 or 36 months up front brings Individual to $114 or $168, the equivalent of $4.75 or $4.67 a month. The other plans have the same two- and three-year options.
Neo Mail
- Annual discount
20% to 50% off first term on longer billing
Per the page's billing options, yearly billing saves 20% on the first year, 2-yearly 40% on the first 2 years and 4-yearly 50% on the first 4 years.
Common questions
Which is cheaper, Fastmail or Neo Mail?
As of Nov 12, 2026, Fastmail starts at $3 per user / month, billed yearly (Basic); Individual is $5, billed yearly, and Neo Mail starts at $2.49 per mailbox / month, billed monthly. One is priced for each person and the other is not, so which costs less depends on how many of you use it.
Which has a free plan, Fastmail or Neo Mail?
As of Nov 12, 2026, neither Fastmail nor Neo Mail has a free plan. Both have a free trial.
Which platforms do Fastmail and Neo Mail run on?
As of Nov 12, 2026, only Fastmail lists macOS, Windows and Linux apps. Both list a web app and iOS and Android apps. A platform missing from a listing is one its maker's pages did not mention.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.