Gmelius
Shared inboxes and AI agents that work inside Gmail
What is Gmelius?
Gmelius adds shared inboxes, shared labels, assignments and internal notes to Gmail and Google Workspace through a browser extension. Its current pitch centers on AI: Meli, an assistant that drafts replies and sorts mail, and agents that triage incoming email and carry out follow-on steps in connected apps. Pricing is per user with monthly caps on conversations and rule executions, and there is no free plan.
Gmelius is a paid product with a free trial, starting at $19 per user / month, billed yearly. See every plan
Good for
- Teams that run support@ or ops@ addresses from Gmail
- Google Workspace teams that want AI agents acting on incoming mail
- Managers who need SLA, workload and response-time reports on email
Worth knowing
- It works only with Gmail and Google Workspace accounts; each user is a Google email account on the subscription.
- There is no free plan, and every member of a team must be on the same plan.
- The $19 Meli plan is capped at 5 users and has no automation rules; shared inboxes and shared labels start at Growth.
- The extension is offered for Chrome, Brave, Opera and Edge. On phones and tablets Gmelius is a progressive web app (PWA).
Key features
- Shared inboxes in Gmail
- Group addresses are handled from each person's own Gmail, with assignments, collision detection, shared drafts, team read statuses, tags, and notes with @mentions on a thread.
- Meli assistant
- Drafts email replies for review, sorts and classifies incoming mail, schedules meetings and follows up. Drafts land in the inbox and nothing is sent without approval.
- AI agents
- An agent is a standing instruction for one job: it reads incoming mail, acts in connected apps such as a CRM, logs each step, and hands off to a person when its confidence is low.
- Automation rules
- Rules cover auto-replies, tagging, round-robin and load-balanced assignment, and response-time SLAs. Growth allows up to 10,000 rule executions a month and Pro up to 100,000.
- Email analytics
- Reports on conversations, team performance, productivity, SLA response times and tags, with weekly or monthly digests by email and CSV export.
- Shared labels, views and boards
- Gmail labels can be shared across a team, and the plan comparison also lists custom views, Kanban board views, shared email templates and email permalinks.
Gmelius pricing
- Starts at
- $19 per user / month, billed yearly
- Free plan
- None
- Free trial
- 7-day free trial of the Growth plan on sign-up; the account is suspended afterwards unless a plan is paid for
| Plan | Price | What you get |
|---|---|---|
| Meli | $19per user / month, billed yearly ($21 billed monthly) | AI assistant for Gmail that drafts replies, sorts email, schedules meetings and follows up. Up to 5 users and 5,000 email conversations a month. |
| Growth | $25per user / month, billed yearly ($33 billed monthly) | Adds unlimited shared inboxes and labels, automation rules, auto-assignment, shared templates, SLA and email analytics, and the API. Up to 50 users. |
| Pro | $40per user / month, billed yearly ($50 billed monthly) | Adds AI dispatching assistants, CRM integrations, webhooks, advanced team analytics, custom user permissions, and backups of Gmail and Drive. |
| Enterprise | Custom | Bespoke AI assistants, custom integrations and reports, user provisioning and no usage caps. Minimum of 50 users. |
Read from gmelius.com on Oct 6, 2026. Prices change, so confirm with Gmelius before you buy.
Ways to pay less
- Annual discountLower per-user price with yearly billing
The pricing page shows Meli at $19 a user a month billed yearly against $21 monthly, Growth at $25 against $33, and Pro at $40 against $50.
Stated on gmelius.com - Nonprofit30% to 50% off for non-profits
Non-profits and NGOs with 5 or more users can request 30% off Growth, Pro or Enterprise on annual billing, or 50% off from 20 users, by emailing sales with proof of status.
Stated on gmelius.com - EducationSame discount for educational institutions
The pricing FAQ extends the non-profit discount to educational institutions: 30% off for 5 to 19 users and 50% off for 20 or more, on annual billing.
Stated on gmelius.com
Works with
Gmelius alternatives
- Gmelius vs Hiver
Free trial · from $25/mo
- Gmelius vs Front
Free trial · from $25/mo
- Gmelius vs Missive
Free trial · from $14/mo
- Gmelius vs Drag
Free trial · from $12/mo
- Gmelius vs Help Scout
Free plan · from $25/mo
Common questions
Is Gmelius free?
No, Gmelius is a paid product, but you can try it first. 7-day free trial of the Growth plan on sign-up; the account is suspended afterwards unless a plan is paid for.
How much does Gmelius cost?
Gmelius lists 4 plans. Meli: $19 per user / month, billed yearly ($21 billed monthly). Growth: $25 per user / month, billed yearly ($33 billed monthly). Pro: $40 per user / month, billed yearly ($50 billed monthly). Enterprise: custom pricing. Prices were read from gmelius.com on Oct 6, 2026.
What platforms does Gmelius work on?
Gmelius is available on Web. It also has a browser extension.
Does Gmelius offer any discounts?
Gmelius publicly lists the following: Lower per-user price with yearly billing; 30% to 50% off for non-profits; Same discount for educational institutions.
Does Gmelius have an Android app?
No Android app was listed when its pages were read on Oct 6, 2026. Gmelius is listed for Web.
Does Gmelius have an iPhone app?
No iPhone app was listed when its pages were read on Oct 6, 2026. Gmelius is listed for Web.
Is Gmelius open source?
Gmelius is not described as open source on its own site, as read on Oct 6, 2026.
Does Gmelius have an API?
Yes. Gmelius offers a public API, according to its own site.
What does Gmelius integrate with?
Gmelius's listing names Gmail, Google Calendar, Google Meet, Slack, Trello, HubSpot, Salesforce and Zapier. A listing names up to eight integrations, so it may connect to more.
Does Gmelius have a student discount?
Same discount for educational institutions. The pricing FAQ extends the non-profit discount to educational institutions: 30% off for 5 to 19 users and 50% off for 20 or more, on annual billing.
Who makes Gmelius?
Gmelius is made by Gmelius SA.
What are the alternatives to Gmelius?
The closest alternatives to Gmelius in our directory are Hiver, Front, Missive, Drag and Help Scout. Each one has a side-by-side comparison with Gmelius.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 6, 2026.