Sortd review (2026): is it worth $10 a month per user, billed yearly?
Kanban boards and shared inboxes that run inside Gmail
Black Friday: is there a Sortd sale?
Sortd report card
Fair · out of 4.0 · graded Nov 12, 2026
Best for kanban boards inside Gmail
Sortd puts kanban boards and shared inboxes on top of Gmail. It only runs as a Chrome extension on Gmail, Starter caps out at 10 users, 5 shared boards and 6 months of history, and the plans that add AI and CRM pipelines cost up to $22 a user a month on annual billing.
Who Sortd is for
- Fits if your team already lives in Gmail and wants shared boards there
- Works for small teams that run sales or support out of a shared inbox
Who Sortd is not for
- Skip it if you use Outlook or any inbox that is not Gmail
- Tight if your team is bigger than 10, as Starter stops there and Essentials at 20
- Pricey if you want AI triage and CRM pipelines, which sit on the $16 and $22 plans
- Watch out: Business Plus is marked upcoming and some AI features say launching soon
- Watch out: the free trial is 7 days
Why Sortd gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyStarter is $10 a user a month on annual billing, between the $7 middle and the $14 dearer quarter. Annual and monthly differ by about 40%, and the higher plans go to $22.
- CFree plan and trial7-day free trial with no card needed. There is no free plan.
- CFeaturesBoards, shared inboxes, automations and CRM pipelines. The listing shows Gmail only, and Starter allows 2 shared mailboxes and 5 rules.
- CEase of useNo store rating on record. You install an extension and build your own boards and rules, so there is a learning curve.
- CPlatforms and integrationsWeb and a Chrome extension, tied to Gmail. Zapier, Google Calendar and Drive are listed, but there is no app of its own.
What these grades rest on. Graded from this listing, whose facts were read from Sortd's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/sortd#review"><img src="https://toolgpa.com/badge/sortd.svg" alt="Sortd: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where Sortd stands among email apps
Sortd's GPA of 2.0 is higher than 3 of the 70 other email apps we grade, and level with 8.
Its paid plans start at $10 a month for each person, against a middle price of $4.92 for the category: 41 of the 56 others that charge start lower.
On features, ease of use and platforms it scores 2.0 out of 4. 38 tools score higher and cost less.
Each grade against the category
Every bar is all 71 email apps we grade, cut by the letter each got. Sortd’s own letter is outlined.
- CValue for moneyAbove 12 of 70, level with 22
- CFree plan and trialAbove 4 of 70, level with 42
- CFeaturesAbove 0 of 70, level with 44
- CEase of useAbove 1 of 70, level with 48
- CPlatforms and integrationsAbove 5 of 70, level with 19
Price against what you get
Each dot is one of 67 email apps. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Sortd, or make your own?
Keep it
To replace Sortd you would be making one mailbox that several people work at once. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 59 of the 70 other email apps grade higher. It costs $120 a year.
What you could make
- Kanban boards and tasks: an app builder makes these well.
What you could not
- One mailbox that several people work at once.
- Connections to other products, each kept working as those products change.
- It is priced for each person, which means accounts and billing for a team.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Sortd’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Sortd?
Sortd adds a board view to Gmail, so emails can be dragged into columns and turned into tasks with owners and deadlines. Teams can share inboxes and boards, and higher plans add AI tagging and CRM-style pipelines. It is installed from the Chrome Web Store and works on top of an existing Gmail account.
Worth knowing
- It works only with Gmail, as a Chrome extension; it is not a separate email app or a service for other providers.
- Starter caps at 10 users, 5 shared boards and 6 months of history; Essentials caps at 20 users.
- Business Plus is marked upcoming and some of its AI features are labeled launching soon.
- Annual and monthly billing differ by about 40%, and the plan limits above rise with each tier.
Key features
- Drag-and-drop email boards
- Drag messages from the Gmail inbox into a board with kanban, table, deadline and day planner views; Starter has kanban and planner only.
- Shared inboxes and boards
- Team mailboxes such as support@ or sales@, with owners, mentions and shared contacts; the number of inboxes grows with the plan.
- AI triage
- Essentials tags threads as to respond or awaiting, and Business adds urgency and sentiment tags and content-based assignment.
- Automations
- Rules for moving and assigning email: 5 on Starter, 20 on Essentials and unlimited on Business.
- CRM pipelines and fields
- Business adds built-in pipelines, SLA rules, a team contact manager and advanced custom fields.
- Gmail mail merge and calendar
- Gmail mail merge works on every plan, and Essentials adds Google Calendar integration and email tracking.
Sortd pricing
As of Nov 12, 2026, Sortd is a paid product with a free trial, starting at $10 per user / month, billed annually ($14 billed monthly).
- Starts at
- $10 per user / month, billed annually ($14 billed monthly)
- Free plan
- None
- Free trial
- 7-day free trial, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Starter | $10per user / month, billed annually ($14 billed monthly) | Drag-and-drop boards, 2 shared mailboxes, 5 shared boards, 5 automation rules; up to 10 users and 6 months of history. |
| Essentials | $16per user / month, billed annually ($22 billed monthly) | Adds AI Smart Status, 10 shared inboxes, unlimited boards, email tracking and 20 rules; up to 20 users, 2 years of history. |
| Business | $22per user / month, billed annually ($28 billed monthly) | Adds AI risk management, CRM pipelines, SLA rules, Zapier and data export; unlimited users, inboxes and history. |
| Business Plus | $29per user / month, billed annually ($39 billed monthly) | Listed as upcoming, with concierge onboarding, a success manager and AI follow-up drafts; sold through sales. |
Read from sortd.com on Nov 12, 2026. Prices change, so confirm with Sortd before you buy.
Ways to pay less
- Annual discountSave up to 40% with yearly billing
The pricing page marks yearly billing as saving up to 40%; the monthly-billed prices are $14, $22, $28 and $39 against $10, $16, $22 and $29.
Stated on sortd.com
Works with
Sortd alternatives
- Sortd vs Drag
Free trial · from $12/mo
- Sortd vs Gmelius
Free trial · from $19/mo
- Sortd vs Hiver
Free trial · from $25/mo
- Sortd vs Front
Free trial · from $25/mo
- Sortd vs Missive
Free trial · from $14/mo
Common questions
Does Sortd have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Sortd is listed for Web.
Does Sortd have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Sortd is listed for Web.
Is Sortd open source?
Sortd is not described as open source on its own site, as read on Nov 12, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.