The Sortd Insider’s Guide
Everything we know about Sortd in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Sortd
The Insider’s Guide
Kanban boards and shared inboxes that run inside Gmail
Every plan, grade, refund rule and rival among email apps, read from Sortd’s own pages.
Made by Sortd · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Sortd’s own pages, its app-store listings and our grades. Every fact in it is on Sortd’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.0
GPA, above 3 of the 70 other email apps we grade
Sortd adds a board view to Gmail, so emails can be dragged into columns and turned into tasks with owners and deadlines. Teams can share inboxes and boards, and higher plans add AI tagging and CRM-style pipelines. It is installed from the Chrome Web Store and works on top of an existing Gmail account.
To get you started, here are 9 things to know about Sortd, taken from its own pages and our grades.
You install an extension and build your own boards and rules, so there is a learning curve.
- 1
Best for kanban boards inside Gmail
Sortd puts kanban boards and shared inboxes on top of Gmail.
- 2
Paid plans start at $10 a month for each person
As its pricing page puts it: $10 per user / month, billed annually ($14 billed monthly).
- 3
You can try it first
7-day free trial, no credit card required
- 4
It runs on Web
Web, with a browser extension too.
- 5
Drag-and-drop email boards
Drag messages from the Gmail inbox into a board with kanban, table, deadline and day planner views; Starter has kanban and planner only.
- 6
Shared inboxes and boards
Team mailboxes such as support@ or sales@, with owners, mentions and shared contacts; the number of inboxes grows with the plan.
- 7
AI triage
Essentials tags threads as to respond or awaiting, and Business adds urgency and sentiment tags and content-based assignment.
- 8
A 2.0 GPA, above 3 of 70
That is against the other email apps we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Sortd you would be making one mailbox that several people work at once. That is not a weekend's work, with an AI app builder or without one.
Sortd at a glance
- Pricing
- Free trial, from $10 per user / month, billed annually ($14 billed monthly)
- Free plan
- No
- Free trial
- 7-day free trial, no credit card required
- Runs on
- Web, Browser extension
- Made by
- Sortd
- Category
- Email Apps
- Our grade
- 2.0 GPA, fair
The report card
Best for kanban boards inside Gmail
Sortd puts kanban boards and shared inboxes on top of Gmail. It only runs as a Chrome extension on Gmail, Starter caps out at 10 users, 5 shared boards and 6 months of history, and the plans that add AI and CRM pipelines cost up to $22 a user a month on annual billing.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Starter is $10 a user a month on annual billing, between the $7 middle and the $14 dearer quarter. Annual and monthly differ by about 40%, and the higher plans go to $22. |
| Free plan and trial | C | 7-day free trial with no card needed. There is no free plan. |
| Features | C | Boards, shared inboxes, automations and CRM pipelines. The listing shows Gmail only, and Starter allows 2 shared mailboxes and 5 rules. |
| Ease of use | C | No store rating on record. You install an extension and build your own boards and rules, so there is a learning curve. |
| Platforms and integrations | C | Web and a Chrome extension, tied to Gmail. Zapier, Google Calendar and Drive are listed, but there is no app of its own. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Sortd is for
- Fits if your team already lives in Gmail and wants shared boards there
- Works for small teams that run sales or support out of a shared inbox
Who it is not for
- Skip it if you use Outlook or any inbox that is not Gmail
- Tight if your team is bigger than 10, as Starter stops there and Essentials at 20
- Pricey if you want AI triage and CRM pipelines, which sit on the $16 and $22 plans
- Watch out: Business Plus is marked upcoming and some AI features say launching soon
- Watch out: the free trial is 7 days
Good to know
Good for
- Teams that already share Gmail or Google Workspace mailboxes
- Small teams who want a kanban board for support, sales or orders mail
- People who want email follow-ups tracked as tasks without leaving Gmail
Worth knowing
- It works only with Gmail, as a Chrome extension; it is not a separate email app or a service for other providers.
- Starter caps at 10 users, 5 shared boards and 6 months of history; Essentials caps at 20 users.
- Business Plus is marked upcoming and some of its AI features are labeled launching soon.
- Annual and monthly billing differ by about 40%, and the plan limits above rise with each tier.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$10
A month to start, for each person
Sortd is a paid product with a free trial, starting at $10 per user / month, billed annually ($14 billed monthly).
Starter
$10
per user / month, billed annually ($14 billed monthly)
Drag-and-drop boards, 2 shared mailboxes, 5 shared boards, 5 automation rules; up to 10 users and 6 months of history.
Essentials
$16
per user / month, billed annually ($22 billed monthly)
Adds AI Smart Status, 10 shared inboxes, unlimited boards, email tracking and 20 rules; up to 20 users, 2 years of history.
Business
$22
per user / month, billed annually ($28 billed monthly)
Adds AI risk management, CRM pipelines, SLA rules, Zapier and data export; unlimited users, inboxes and history.
Business Plus
$29
per user / month, billed annually ($39 billed monthly)
Listed as upcoming, with concierge onboarding, a success manager and AI follow-up drafts; sold through sales.
Trying it first
7-day free trial, no credit card required
Read from sortd.com on Nov 12, 2026.
Ways to pay less
Annual discount
Save up to 40% with yearly billing
The pricing page marks yearly billing as saving up to 40%; the monthly-billed prices are $14, $22, $28 and $39 against $10, $16, $22 and $29.
Stated on sortd.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
2
Places it runs: Web and Browser extension
Kanban boards and shared inboxes that run inside Gmail. Here is what it does, as its own site describes it, and what it covers: AI features, tasks, shared inbox, kanban boards, workflow automation.
Boards, shared inboxes, automations and CRM pipelines.
- Drag-and-drop email boards
- Drag messages from the Gmail inbox into a board with kanban, table, deadline and day planner views; Starter has kanban and planner only.
- Shared inboxes and boards
- Team mailboxes such as support@ or sales@, with owners, mentions and shared contacts; the number of inboxes grows with the plan.
- AI triage
- Essentials tags threads as to respond or awaiting, and Business adds urgency and sentiment tags and content-based assignment.
- Automations
- Rules for moving and assigning email: 5 on Starter, 20 on Essentials and unlimited on Business.
- CRM pipelines and fields
- Business adds built-in pipelines, SLA rules, a team contact manager and advanced custom fields.
- Gmail mail merge and calendar
- Gmail mail merge works on every plan, and Essentials adds Google Calendar integration and email tracking.
Where it runs
- Web
- Browser extension
What it works with
- Gmail
- Google Calendar
- Zapier
- Google Drive
Sortd is made by Sortd.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
3/70
Other email apps it is graded above
Sortd's GPA of 2.0 is higher than 3 of the 70 other email apps we grade, and level with 8.
Its paid plans start at $10 a month for each person, against a middle price of $4.92 for the category: 41 of the 56 others that charge start lower.
On features, ease of use and platforms it scores 2.0 out of 4. 38 tools score higher and cost less.
Each grade against the category
Every bar is all 71 email apps we grade, cut by the letter each got. Sortd’s own letter is outlined.
- CValue for moneyAbove 12 of 70
- CFree plan and trialAbove 4 of 70
- CFeaturesAbove 0 of 70
- CEase of useAbove 1 of 70
- CPlatforms and integrationsAbove 5 of 70
Price against what you get
Each dot is one of 67 email apps. Further left costs less; higher up scores better on features, ease of use and platforms. Sortd is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Sortd you would be making one mailbox that several people work at once. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 59 of the 70 other email apps grade higher. It costs $120 a year.
What you could make
- Kanban boards and tasks: an app builder makes these well.
What you could not
- One mailbox that several people work at once.
- Connections to other products, each kept working as those products change.
- It is priced for each person, which means accounts and billing for a team.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Sortd’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Drag, Gmelius, Hiver, Front and Missive
The 5 tools Sortd is most often weighed against, with where each one differs from it.
- 2.4GPA
Drag
Free trial · from $12/mo
Shared inbox for Gmail teams with kanban boards and built-in AI.
- Only Drag lists macOS, Windows, iOS and Android apps.
- Drag also covers templates and AI agents.
- 2.0GPA
Gmelius
Free trial · from $19/mo
Shared inboxes and AI agents that work inside Gmail.
- Sortd also covers tasks.
- Gmelius also covers templates, AI agents and reports.
- 2.2GPA
Hiver
Free trial · from $25/mo
Shared inbox and AI help desk that runs inside Gmail or standalone.
- Only Hiver lists iOS and Android apps.
- Sortd also covers tasks and kanban boards.
- Hiver also covers AI agents and reports.
- 2.4GPA
Front
Free trial · from $25/mo
Shared inbox and customer operations platform with AI and ticketing.
- Only Sortd lists a browser extension.
- Only Front lists macOS, Windows, iOS and Android apps.
- Sortd also covers tasks and kanban boards.
- 2.6GPA
Missive
Free trial · from $14/mo
Team email client with shared inboxes, internal chat and rules.
- Only Sortd lists a browser extension.
- Only Missive lists macOS, Windows, iOS and Android apps.
- Sortd also covers kanban boards.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
13
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Sortd free?
No, Sortd is a paid product, but you can try it first. 7-day free trial, no credit card required.
How much does Sortd cost?
Sortd lists 4 plans. Starter: $10 per user / month, billed annually ($14 billed monthly).
What platforms does Sortd work on?
Sortd is available on Web. It also has a browser extension.
Does Sortd offer any discounts?
Sortd publicly lists the following: Save up to 40% with yearly billing.
Does Sortd have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Sortd is listed for Web.
Does Sortd have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Sortd is listed for Web.
Is Sortd open source?
Sortd is not described as open source on its own site, as read on Nov 12, 2026.
What does Sortd integrate with?
Sortd's listing names Gmail, Google Calendar, Zapier and Google Drive.
Who makes Sortd?
Sortd is made by a company of the same name.
What are the alternatives to Sortd?
The closest alternatives to Sortd in our directory are Drag, Gmelius, Hiver, Front and Missive.
How does Sortd compare with other email apps?
Sortd's GPA of 2.0 is higher than 3 of the 70 other email apps we grade, and level with 8.
Is Sortd good value for money?
ToolGPA grades Sortd C for value for money. On features, ease of use and platforms it scores 2.0 out of 4.
Could I make my own version of Sortd?
To replace Sortd you would be making one mailbox that several people work at once.
Where this guide comes from
The prices, plans, platforms and features were read from Sortd’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Sortd's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Sortd. Prices change, so check sortd.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Sortd, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/sortd
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Sortd: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/sortd
Know someone choosing between email apps?
Send them this guide: toolgpa.com/tools/sortd/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
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- BlueMail Insider's GuideCross-platform email client with a unified inbox and built-in AI3.2 GPA
- GMX Mail Insider's GuideFree webmail with 65GB storage, aliases and a mail collector3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Sortd’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Sortd is a trademark of its owner, and this guide is not made, paid for or approved by Sortd. Prices and plans change: check sortd.com before you buy.