Gmelius vs Sortd (2026): which should you pick?
As of Nov 12, 2026, Gmelius and Sortd share a 2.0 GPA, neither has a free plan, and Sortd starts cheaper, at $10 a month for each person against $19 a month for each person.
Checked Oct 6, 2026 and Nov 12, 2026 · graded Oct 10, 2026 and Nov 12, 2026 by ToolGPA
Gmelius grades higher on platforms. Sortd grades higher on value for money. They get the same grade on the free plan, features and ease of use.
Price, platforms and features side by side. The table says where each price was read and when.
Gmelius
Shared inboxes and AI agents that work inside Gmail
Sortd
Kanban boards and shared inboxes that run inside Gmail
Which one is for you
Pick Gmelius if
- Fits if your team runs support@ or ops@ from Gmail and wants to stay there
- Works for managers who need SLA, workload and response-time reports on email, from Growth at $25
Look elsewhere if
- Skip it if your team is on Outlook, as it only works with Gmail and Google Workspace
- Pricey if you came for shared inboxes, which start on Growth at $25 a user, not on the $19 plan
- Tight if you're a bigger team eyeing Meli, which is capped at 5 users and has no automation rules
- Watch out: there's no free plan, the account is suspended after the 7-day trial, and every member must be on the same plan
- Watch out: Growth caps rule runs at 10,000 a month, and CRM links and webhooks need Pro at $40
Pick Sortd if
- Fits if your team already lives in Gmail and wants shared boards there
- Works for small teams that run sales or support out of a shared inbox
Look elsewhere if
- Skip it if you use Outlook or any inbox that is not Gmail
- Tight if your team is bigger than 10, as Starter stops there and Essentials at 20
- Pricey if you want AI triage and CRM pipelines, which sit on the $16 and $22 plans
- Watch out: Business Plus is marked upcoming and some AI features say launching soon
- Watch out: the free trial is 7 days
How we grade them
| 2.0GPAGmeliusFair | 2.0GPASortdFair | |
|---|---|---|
| Value for money | DThe thing most people come for, shared inboxes and labels, starts on Growth at $25 a user a month billed yearly, or $33 monthly, which is where the dearest tenth of this category begins. The $19 Meli plan is the AI assistant alone, 5 users max, no automation rules. Pro is $40. | CStarter is $10 a user a month on annual billing, between the $7 middle and the $14 dearer quarter. Annual and monthly differ by about 40%, and the higher plans go to $22. |
| Free plan and trial | CNo free plan. You get 7 days of the Growth plan when you sign up, and then the account is suspended unless you pay. Every member of a team has to be on the same plan, too. | C7-day free trial with no card needed. There is no free plan. |
| Features | CThe team-inbox job is done fully: group addresses from each person's own Gmail, assignments, collision detection, shared drafts, notes, round-robin rules, SLAs, analytics, and agents that act in a CRM. But it's an extension on Gmail rather than a mail app, and conversations and rule runs are capped monthly. | CBoards, shared inboxes, automations and CRM pipelines. The listing shows Gmail only, and Starter allows 2 shared mailboxes and 5 rules. |
| Ease of use | CNo rating on record. The team stays in the Gmail they already know, but someone has to set up shared inboxes, labels, assignment rules, SLAs and agents first. | CNo store rating on record. You install an extension and build your own boards and rules, so there is a learning curve. |
| Platforms and integrations | BAn extension for Chrome, Brave, Opera and Edge plus the web, with Slack, Trello, HubSpot, Salesforce and Zapier connected and an API from Growth. On phones and tablets it's a progressive web app, not a native one, and Gmail accounts are the only ones it takes. | CWeb and a Chrome extension, tied to Gmail. Zapier, Google Calendar and Drive are listed, but there is no app of its own. |
| Best for | shared inboxes and AI agents inside Gmail | kanban boards inside Gmail |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Gmelius and Sortd. How we grade
Price against what you get
Gmelius starts at $19 a month for each person and scores 2.3 out of 4 on features, ease of use and platforms. Sortd starts at $10 a month for each person and scores 2.0.
Gmelius scores higher, and starts $9 a month higher: the question is whether the extra is worth that to you. Of the other email apps on the chart, 29 score higher than Gmelius for less, and 38 score higher than Sortd for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Gmelius also covers templates, AI agents and reports.
- Sortd also covers tasks.
At a glance
| Gmelius | Sortd | |
|---|---|---|
| Pricing | Free trial | Free trial |
| Starts at | $19 per user / month, billed yearly | $10 per user / month, billed annually ($14 billed monthly) |
| Free plan | None | None |
| Free trial | 7-day free trial of the Growth plan on sign-up; the account is suspended afterwards unless a plan is paid for | 7-day free trial, no credit card required |
| Web | ||
| Browser extension | ||
| Made by | Gmelius SA | Sortd |
| Price read from | gmelius.com | sortd.com |
| Checked | Oct 6, 2026 | Nov 12, 2026 |
Worth knowing
Gmelius
- It works only with Gmail and Google Workspace accounts; each user is a Google email account on the subscription.
- There is no free plan, and every member of a team must be on the same plan.
- The $19 Meli plan is capped at 5 users and has no automation rules; shared inboxes and shared labels start at Growth.
- The extension is offered for Chrome, Brave, Opera and Edge. On phones and tablets Gmelius is a progressive web app (PWA).
Sortd
- It works only with Gmail, as a Chrome extension; it is not a separate email app or a service for other providers.
- Starter caps at 10 users, 5 shared boards and 6 months of history; Essentials caps at 20 users.
- Business Plus is marked upcoming and some of its AI features are labeled launching soon.
- Annual and monthly billing differ by about 40%, and the plan limits above rise with each tier.
Key features
Gmelius
- Shared inboxes in Gmail
- Group addresses are handled from each person's own Gmail, with assignments, collision detection, shared drafts, team read statuses, tags, and notes with @mentions on a thread.
- Meli assistant
- Drafts email replies for review, sorts and classifies incoming mail, schedules meetings and follows up. Drafts land in the inbox and nothing is sent without approval.
- AI agents
- An agent is a standing instruction for one job: it reads incoming mail, acts in connected apps such as a CRM, logs each step, and hands off to a person when its confidence is low.
- Automation rules
- Rules cover auto-replies, tagging, round-robin and load-balanced assignment, and response-time SLAs. Growth allows up to 10,000 rule executions a month and Pro up to 100,000.
- Email analytics
- Reports on conversations, team performance, productivity, SLA response times and tags, with weekly or monthly digests by email and CSV export.
- Shared labels, views and boards
- Gmail labels can be shared across a team, and the plan comparison also lists custom views, Kanban board views, shared email templates and email permalinks.
Sortd
- Drag-and-drop email boards
- Drag messages from the Gmail inbox into a board with kanban, table, deadline and day planner views; Starter has kanban and planner only.
- Shared inboxes and boards
- Team mailboxes such as support@ or sales@, with owners, mentions and shared contacts; the number of inboxes grows with the plan.
- AI triage
- Essentials tags threads as to respond or awaiting, and Business adds urgency and sentiment tags and content-based assignment.
- Automations
- Rules for moving and assigning email: 5 on Starter, 20 on Essentials and unlimited on Business.
- CRM pipelines and fields
- Business adds built-in pipelines, SLA rules, a team contact manager and advanced custom fields.
- Gmail mail merge and calendar
- Gmail mail merge works on every plan, and Essentials adds Google Calendar integration and email tracking.
Plans
Gmelius
Meli$19
per user / month, billed yearly ($21 billed monthly)
AI assistant for Gmail that drafts replies, sorts email, schedules meetings and follows up. Up to 5 users and 5,000 email conversations a month.
Growth$25
per user / month, billed yearly ($33 billed monthly)
Adds unlimited shared inboxes and labels, automation rules, auto-assignment, shared templates, SLA and email analytics, and the API. Up to 50 users.
Pro$40
per user / month, billed yearly ($50 billed monthly)
Adds AI dispatching assistants, CRM integrations, webhooks, advanced team analytics, custom user permissions, and backups of Gmail and Drive.
EnterpriseCustom
Bespoke AI assistants, custom integrations and reports, user provisioning and no usage caps. Minimum of 50 users.
Sortd
Starter$10
per user / month, billed annually ($14 billed monthly)
Drag-and-drop boards, 2 shared mailboxes, 5 shared boards, 5 automation rules; up to 10 users and 6 months of history.
Essentials$16
per user / month, billed annually ($22 billed monthly)
Adds AI Smart Status, 10 shared inboxes, unlimited boards, email tracking and 20 rules; up to 20 users, 2 years of history.
Business$22
per user / month, billed annually ($28 billed monthly)
Adds AI risk management, CRM pipelines, SLA rules, Zapier and data export; unlimited users, inboxes and history.
Business Plus$29
per user / month, billed annually ($39 billed monthly)
Listed as upcoming, with concierge onboarding, a success manager and AI follow-up drafts; sold through sales.
Ways to pay less
Gmelius
- Annual discount
Lower per-user price with yearly billing
The pricing page shows Meli at $19 a user a month billed yearly against $21 monthly, Growth at $25 against $33, and Pro at $40 against $50.
- Nonprofit
30% to 50% off for non-profits
Non-profits and NGOs with 5 or more users can request 30% off Growth, Pro or Enterprise on annual billing, or 50% off from 20 users, by emailing sales with proof of status.
- Education
Same discount for educational institutions
The pricing FAQ extends the non-profit discount to educational institutions: 30% off for 5 to 19 users and 50% off for 20 or more, on annual billing.
Sortd
- Annual discount
Save up to 40% with yearly billing
The pricing page marks yearly billing as saving up to 40%; the monthly-billed prices are $14, $22, $28 and $39 against $10, $16, $22 and $29.
Common questions
Which is cheaper, Gmelius or Sortd?
As of Nov 12, 2026, Sortd is cheaper to start with: $10 a month for each person, against $19 a month for each person for Gmelius. Gmelius starts at $19 per user / month, billed yearly, and Sortd starts at $10 per user / month, billed annually ($14 billed monthly).
Which has a free plan, Gmelius or Sortd?
As of Nov 12, 2026, neither Gmelius nor Sortd has a free plan. Both have a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.