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The Pulseway Insider’s Guide

Everything we know about Pulseway in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.

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ToolGPANovember 2026

Pulseway

The Insider’s Guide

RMM with built-in remote control and a mobile app for IT teams

Every plan, grade, refund rule and rival among remote desktop apps, read from Pulseway’s own pages.

Made by Pulseway · checked Nov 13, 2026 · toolgpa.com

1.8GPA

Contents

  1. 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
  2. 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
  3. 03What it doesIts main features, where it runs, what it works with and who makes it
  4. 04Where it standsIts grades against its category, and whether to keep it or make your own
  5. 05The alternativesThe tools it is most often weighed against, side by side
  6. 06Quick answersThe questions people ask about it, each answered in a line or two
  7. 07About ToolGPAWho made this guide, what else is on the site, and how to cite it

ToolGPA put this guide together from Pulseway’s own pages, its app-store listings and our grades. Every fact in it is on Pulseway’s page too, where it is kept up to date. Checked Nov 13, 2026.

Part 01 · Overview

Welcome

What it is, who it suits, its grades and the ten things to know first

1.8

GPA, above 6 of the 85 other remote desktop apps we grade

Pulseway is a remote monitoring and management platform for IT departments and managed service providers. It monitors workstations, servers and network devices, automates patching and scripted fixes, and includes its own remote control for Windows and macOS. A mobile app lets technicians watch alerts and start remote sessions away from the desk.

To get you started, here are 7 things to know about Pulseway, taken from its own pages and our grades.

There is no published price: the pricing address redirects to the home page and prices come from a demo.
From our report card of Pulseway
  1. 1

    Best for device management with built-in remote control

    Pulseway is device management for IT teams, with monitoring, patching, automation and built-in remote control, plus a mobile app.

  2. 2

    It runs on 4 platforms

    Web, Windows, macOS and Linux.

  3. 3

    Monitoring and alerting

    Real-time monitoring of servers, networks, workstations and mobile devices, with customizable alerts.

  4. 4

    Built-in remote control

    Connects to Windows and macOS devices from Windows, macOS, iOS or Android, with multi-screen access, file transfer and optional session recording on Windows agents.

  5. 5

    Patch management

    Discovers and updates operating systems and third-party applications, on a schedule.

  6. 6

    A 1.8 GPA, above 6 of 85

    That is against the other remote desktop apps we grade, on value, the free plan, features, ease of use and platforms.

  7. 7

    Keep it

    To replace Pulseway you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.

Pulseway at a glance

Pricing
Paid
Free plan
No
Free trial
None stated
Runs on
Web, macOS, Windows, Linux
Made by
Pulseway
Category
Remote Desktop
Our grade
1.8 GPA, weak

The report card

Best for device management with built-in remote control

Pulseway is device management for IT teams, with monitoring, patching, automation and built-in remote control, plus a mobile app. There is no published price: the pricing address redirects to the home page and prices come from a demo. Remote control is for Windows and macOS, and antivirus, backup and NOC services are paid add-ons.

ToolGPA report cardPulsewayGraded Nov 13, 2026
SubjectGradeComment
Value for moneyCNo price is published: the pricing address redirects to the home page and prices come from a requirements form or a demo, so it sits at the ordinary C.
Free plan and trialFNo free plan or trial is listed; the pages push a demo.
FeaturesCMonitoring, patching, automation, built-in remote control, network discovery and reporting. The listing shows gaps: Linux has no remote control named, session recording is Windows only and antivirus, backup and documentation are add-ons.
Ease of useCNo store rating on record. You deploy agents and build automations.
Platforms and integrationsBWeb console and agents for Windows, Mac and Linux, with a mobile app on the tagline, and ConnectWise Manage, Autotask, Zendesk, PagerDuty, Slack, IT Glue and more.
Grade point averageWeak, out of 4.01.8

An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.

Who Pulseway is for

  • Fits if you manage Windows and Mac machines and want remote control inside the tool
  • Makes sense if you use ConnectWise or Autotask and want a link to them

Who it is not for

  • Not for you if you want a published price: it comes from a demo
  • Skip it if you manage Linux machines and need remote control, which the pages name for Windows and macOS
  • Watch out: session recording is for Windows agents only
  • Watch out: antivirus, backup, IT documentation and NOC services are listed as add-ons

Good to know

Good for

  • IT departments and MSPs that want RMM and remote control in one product
  • Technicians who handle alerts and fixes from a phone
  • Teams that run Pulseway's PSA or an existing ticketing tool

Worth knowing

  • No price is published: the pricing address redirects to the home page, and prices come from a requirements form or a demo.
  • Remote control is described for Windows and macOS devices; Linux machines can be monitored but the page names no remote control for them.
  • Session recording is available for Windows agents only.
  • Antivirus, backup, IT documentation and NOC services are listed as add-ons.

Part 02 · Pricing

What it costs

Every plan, the free plan, ways to pay less and how prices have moved

Pulseway's current pricing could not be confirmed from its own site.

No free plan or trial is listed; the pages push a demo.
From our grade for free plan and trial

We could not confirm Pulseway’s current prices from its own site, so this guide lists no plans. pulseway.com has them.

Part 03 · Features

What it does

Its main features, where it runs, what it works with and who makes it

4

Places it runs: Web, macOS, Windows and Linux

RMM with built-in remote control and a mobile app for IT teams. Here is what it does, as its own site describes it, and what it covers: workflow automation, reports, help desk, remote desktop.

Monitoring, patching, automation, built-in remote control, network discovery and reporting.
From our grade for features
Monitoring and alerting
Real-time monitoring of servers, networks, workstations and mobile devices, with customizable alerts.
Built-in remote control
Connects to Windows and macOS devices from Windows, macOS, iOS or Android, with multi-screen access, file transfer and optional session recording on Windows agents.
Patch management
Discovers and updates operating systems and third-party applications, on a schedule.
Automation workflows
Runs scripts, restarts services and applies automatic fixes when an alert fires.
Network discovery and deployment
Finds endpoints on a network and mass-deploys the Pulseway agent with pre-configured policies.
Reporting
Ready-to-use report templates plus an Advanced Templates feature for custom reports.

Where it runs

  • Web
  • macOS
  • Windows
  • Linux

What it works with

  • ConnectWise Manage
  • Autotask
  • Zendesk
  • PagerDuty
  • Slack
  • IT Glue
  • Webroot
  • Bitdefender

Pulseway is made by Pulseway.

Part 04 · Standing

Where it stands

Its grades against its category, and whether to keep it or make your own

6/85

Other remote desktop apps it is graded above

Pulseway's GPA of 1.8 is higher than 6 of the 85 other remote desktop apps we grade, and level with 6.

It stands best on platforms and integrations (B, above 28 of 85) and worst on free plan and trial (F, above 0).

Each grade against the category

Every bar is all 86 remote desktop apps we grade, cut by the letter each got. Pulseway’s own letter is outlined.

  • CValue for moneyAbove 7 of 85
  • FFree plan and trialAbove 0 of 85
  • CFeaturesAbove 1 of 85
  • CEase of useAbove 10 of 85
  • BPlatforms and integrationsAbove 28 of 85

Keep it, or make your own?

Whether this is something you could build for yourself with an AI app builder, and what you would give up.

Keep it

To replace Pulseway you would be making a fast, secure link to another computer through any network. That is not a weekend's work, with an AI app builder or without one.

That makes this kind of software worth paying for, not this one in particular: 73 of the 85 other remote desktop apps grade higher.

What you could make

  • Reports and help desk: an app builder makes these well.

What you could not

  • A fast, secure link to another computer through any network.
  • Connections to other products, each kept working as those products change.
  • Apps for macOS, Windows and Linux that stay in step with each other.

What this rests on. Pulseway’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.

Part 05 · Alternatives

The alternatives

The tools it is most often weighed against, side by side

Datto RMM, NinjaOne, Kaseya VSA, Level and SuperOps

The 5 tools Pulseway is most often weighed against, with where each one differs from it.

Part 06 · Questions

Quick answers

The questions people ask about it, each answered in a line or two

10

Questions, each answered in a line or two

The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.

Is Pulseway free?

No. Pulseway is a paid product.

What platforms does Pulseway work on?

Pulseway is available on Web, Windows, macOS and Linux.

Does Pulseway have an Android app?

No Android app was listed when its pages were read on Nov 13, 2026. Pulseway is listed for Web, Windows, macOS and Linux.

Does Pulseway have an iPhone app?

No iPhone app was listed when its pages were read on Nov 13, 2026. Pulseway is listed for Web, Windows, macOS and Linux.

Is Pulseway open source?

Pulseway is not described as open source on its own site, as read on Nov 13, 2026.

What does Pulseway integrate with?

Pulseway's listing names ConnectWise Manage, Autotask, Zendesk, PagerDuty, Slack, IT Glue, Webroot and Bitdefender.

Who makes Pulseway?

Pulseway is made by a company of the same name.

What are the alternatives to Pulseway?

The closest alternatives to Pulseway in our directory are Datto RMM, NinjaOne, Kaseya VSA, Level and SuperOps.

How does Pulseway compare with other remote desktop apps?

Pulseway's GPA of 1.8 is higher than 6 of the 85 other remote desktop apps we grade, and level with 6.

Could I make my own version of Pulseway?

To replace Pulseway you would be making a fast, secure link to another computer through any network.

Where this guide comes from

The prices, plans, platforms and features were read from Pulseway’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Pulseway's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.

Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Pulseway. Prices change, so check pulseway.com before you buy.

Part 07 · About

About ToolGPA

Who made this guide, what else is on the site, and how to cite it

7,721

Tools graded, in 95 categories

ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.

Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.

  • 7,721

    tools graded

  • 95

    categories

  • 739

    price changes on record

  • 579

    apps priced in 12 countries

What else is on toolgpa.com

Scan for the live page

Prices and grades as they are today

Quoting this guide?

Please name ToolGPA and link to the live page, so readers can check the figures for themselves:

ToolGPA, "Pulseway: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/pulseway

Know someone choosing between remote desktop apps?

Send them this guide: toolgpa.com/tools/pulseway/guide

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See our other guides

The best-graded remote desktop apps after Pulseway, each with an Insider's Guide of its own.

ToolGPA

Choosing software? Every tool graded, every price dated.

Compare tools at toolgpa.com ›

Everything in this guide is ToolGPA’s own summary of what Pulseway’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Pulseway is a trademark of its owner, and this guide is not made, paid for or approved by Pulseway. Prices and plans change: check pulseway.com before you buy.