The Sfax Insider’s Guide
Everything we know about Sfax in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Sfax
The Insider’s Guide
HIPAA cloud fax for healthcare offices, with print drivers and an API
Every plan, grade, refund rule and rival among online fax services, read from Sfax’s own pages.
Made by Consensus Cloud Solutions · checked Oct 23, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Sfax’s own pages, its app-store listings and our grades. Every fact in it is on Sfax’s page too, where it is kept up to date. Checked Oct 23, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 1 of the 10 other online fax services we grade
Sfax is a cloud fax service aimed at healthcare and other regulated offices in the US and Canada, sold under the Scrypt name and now supported by Consensus Cloud Solutions. Faxes are sent and received in a web app, from Windows and Mac print drivers and an iPhone app, with folders, a document library, audit trails and fax signing. An API lets other software send and receive faxes.
To get you started, here are 8 things to know about Sfax, taken from its own pages and our grades.
You install a print driver to fax from other programs, and admins set up users, lines, permissions, IP safelists and SSO.
- 1
Best for audited HIPAA fax for medical offices
Sfax is cloud fax for medical and other regulated offices, with Windows and Mac print drivers, fax signing, audit trails, a BAA on request and an API.
- 2
You can try it first
14-day free trial: a paid plan cancelled within 14 days of sign-up is not charged
- 3
It runs on 4 platforms
Web, Windows, macOS and iOS.
- 4
Web app with folders and a library
Send, forward, export and split faxes in the browser, sort received faxes into folders and keep reusable files in a document library.
- 5
Windows and Mac print drivers
Install the Sfax printer on Windows 11 or a Mac and fax a document from any program's print menu.
- 6
Annotate and sign faxes
Mark up and sign a received fax before sending it back, and pick a default fax cover page or buy custom ones.
- 7
A 2.2 GPA, above 1 of 10
That is against the other online fax services we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace Sfax you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one.
Sfax at a glance
- Pricing
- Free trial
- Free plan
- No
- Free trial
- 14-day free trial: a paid plan cancelled within 14 days of sign-up is not charged
- Runs on
- Web, macOS, Windows, iOS
- Made by
- Consensus Cloud Solutions
- Category
- Online Fax
- Our grade
- 2.2 GPA, fair
The report card
Best for audited HIPAA fax for medical offices
Sfax is cloud fax for medical and other regulated offices, with Windows and Mac print drivers, fax signing, audit trails, a BAA on request and an API. No price could be read, the 14-day trial is a paid plan you cancel in time, there's no Android app, and cancelling a monthly plan takes 30 days' notice.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No price is on record. Sfax's pages turned our reader away and its help centre lists none, so there's nothing to set against the field. Each extra line is $5 a month, or $48 a year on annual plans. |
| Free plan and trial | D | The 14-day trial means signing up to a paid plan and cancelling within 14 days to avoid the charge. After that there are no refunds or part months. |
| Features | B | A web app with folders and a library, print-to-fax on Windows and Mac, annotating and signing, an audit trail on each fax, admin controls with SSO, an API with callbacks, and Box and ShareFile. That covers the job. |
| Ease of use | C | No store rating on record. You install a print driver to fax from other programs, and admins set up users, lines, permissions, IP safelists and SSO. |
| Platforms and integrations | B | Web, Windows 11, Mac and iPhone, with an API, Box, ShareFile and SSO through Okta, Entra ID, Google Workspace and others. There's no Android app, which keeps it off the top grade. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Sfax is for
- Fits if your medical office needs an audit trail on every fax
- Works for practices that fax from desktop programs through a print driver
Who it is not for
- Not for you if you want to see a price first, as none could be read from Sfax's pages
- Watch out: the trial is a paid plan you must cancel within 14 days, and monthly plans need 30 days' notice to cancel
- Skip it if you use Android, or Windows older than 11, as neither is supported
- Tight if you need several lines, since plans include one toll-free line and each extra is $5 a month
Good to know
Good for
- Medical offices that need audited, HIPAA-compliant faxing
- Practices that fax from desktop programs through a print driver
- Software vendors adding fax to a healthcare application
Worth knowing
- Prices could not be read: the Sfax pages on scrypt.com turned away automated reading, and the help center lists no prices.
- Plans include one toll-free line; each extra line is $5 a month on monthly plans or $48 a year on annual plans.
- Cancelling a monthly plan needs 30 days' notice by support ticket or email, with no refunds or partial months after the first 14 days.
- The Windows app supports only Windows 11 on x64 or x86, and the help center lists an iPhone app but no Android app.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Sfax's current pricing could not be confirmed from its own site.
Sfax's pages turned our reader away and its help centre lists none, so there's nothing to set against the field.
We could not confirm Sfax’s current prices from its own site, so this guide lists no plans. scrypt.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
4
Places it runs: Web, macOS, Windows and iOS
HIPAA cloud fax for healthcare offices, with print drivers and an API. Here is what it does, as its own site describes it, and what it covers: public API, online fax.
There's no Android app, which keeps it off the top grade.
- Web app with folders and a library
- Send, forward, export and split faxes in the browser, sort received faxes into folders and keep reusable files in a document library.
- Windows and Mac print drivers
- Install the Sfax printer on Windows 11 or a Mac and fax a document from any program's print menu.
- Annotate and sign faxes
- Mark up and sign a received fax before sending it back, and pick a default fax cover page or buy custom ones.
- Audit trail and HIPAA
- Each fax keeps an audit trail of activity, and Sfax says it is HIPAA and GLBA compliant and signs a BAA on request.
- Admin, SSO and permissions
- Admins add users and fax lines, set permissions and IP safelists, and connect single sign-on through Okta, Microsoft Entra ID, Google Workspace and others.
- API and file integrations
- An API with callbacks lets other software send and receive faxes, and Box and ShareFile integrations move faxes into document storage.
Where it runs
- Web
- macOS
- Windows
- iOS
What it works with
- Box
- ShareFile
- Okta
- Microsoft Entra ID
- Google Workspace
- OneLogin
- PingOne
Sfax is made by Consensus Cloud Solutions.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
1/10
Other online fax services it is graded above
Sfax's GPA of 2.2 is higher than 1 of the 10 other online fax services we grade, and level with 3.
It stands best on features (B, above 6 of 10) and worst on free plan and trial (D, above 2).
Each grade against the category
Every bar is all 11 online fax services we grade, cut by the letter each got. Sfax’s own letter is outlined.
- CValue for moneyAbove 2 of 10
- DFree plan and trialAbove 2 of 10
- BFeaturesAbove 6 of 10
- CEase of useAbove 0 of 10
- BPlatforms and integrationsAbove 1 of 10
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Sfax you would be making fax numbers connected to the phone network. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 6 of the 10 other online fax services grade higher.
What you could not
- Fax numbers connected to the phone network.
- Apps for macOS, Windows and iOS that stay in step with each other.
- It plugs into other products, Box, ShareFile and Okta among them, and has an API.
- What a company asks for before it lets staff use something: single sign-on, HIPAA and roles and permissions.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. Sfax’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Documo, eFax, Fax.Plus, iFax and Notifyre
The 5 tools Sfax is most often weighed against, with where each one differs from it.
- 1.8GPA
Documo
Free trial · from $25/mo
HIPAA cloud fax for healthcare, formerly mFax, with a fax API.
- Only Sfax lists Windows, macOS and iOS apps.
- 2.8GPA
eFax
Free trial · from $15.83/mo
Online fax by email, web and apps, with personal and business plans.
- Only Sfax lists a macOS app.
- Only eFax lists an Android app.
- 3.0GPA
Fax.Plus
Free trial · from $6.99/mo
Online fax by web, email, desktop and mobile apps, priced by pages.
- Only Fax.Plus lists an Android app.
- 2.6GPA
iFax
Free trial · from $12.49/mo
Online fax apps and fax API, with HIPAA plans and AI fax reading.
- Only iFax lists an Android app.
- 2.2GPA
Notifyre
From $4.90/mo
Pay-per-page online fax and business texting, with a fax API.
- Only Sfax lists Windows, macOS and iOS apps.
- Notifyre also covers business texting.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Sfax free?
No, Sfax is a paid product, but you can try it first. 14-day free trial: a paid plan cancelled within 14 days of sign-up is not charged.
What platforms does Sfax work on?
Sfax is available on Web, Windows, macOS and iOS.
Does Sfax have an Android app?
No Android app was listed when its pages were read on Oct 23, 2026. Sfax is listed for Web, Windows, macOS and iOS.
Does Sfax have a Linux app?
No Linux app was listed when its pages were read on Oct 23, 2026. Sfax is listed for Web, Windows, macOS and iOS.
Is Sfax open source?
Sfax is not described as open source on its own site, as read on Oct 23, 2026.
Does Sfax have an API?
Yes. Sfax offers a public API, according to its own site.
What does Sfax integrate with?
Sfax's listing names Box, ShareFile, Okta, Microsoft Entra ID, Google Workspace, OneLogin and PingOne.
Who makes Sfax?
Sfax is made by Consensus Cloud Solutions.
What are the alternatives to Sfax?
The closest alternatives to Sfax in our directory are Documo, eFax, Fax.Plus, iFax and Notifyre.
How does Sfax compare with other online fax services?
Sfax's GPA of 2.2 is higher than 1 of the 10 other online fax services we grade, and level with 3.
Could I make my own version of Sfax?
To replace Sfax you would be making fax numbers connected to the phone network.
Where this guide comes from
The prices, plans, platforms and features were read from Sfax’s own pages on Oct 23, 2026, and the grades were given on Oct 24, 2026. Graded from this listing, whose facts were read from Sfax's own help pages on 23 October 2026. Its pages on scrypt.com turned our reader away again on 24 October 2026, so no price could be checked. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Consensus Cloud Solutions. Prices change, so check scrypt.com before you buy.
- sfax.scrypt.com
- sfax.scrypt.com/article/1464-how-does-the-14-day-free-trial-work
- sfax.scrypt.com/article/1476-do-i-have-to-sign-a-long-term-contract
- sfax.scrypt.com/article/1385-additional-line-fee-breakdown
- sfax.scrypt.com/article/1459-business-associate-agreements
- sfax.scrypt.com/article/1389-sfax-for-windows-how-to-install-uninstall-and-update
- sfax.scrypt.com/article/1397-how-to-install-sfax-for-mac
- sfax.scrypt.com/category/1306-save-time
- sfax.scrypt.com/category/1314-security
- apps.apple.com/us/app/sfax-hipaa-secure-faxing/id1168129093
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
3,189
Tools graded, in 94 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
3,189
tools graded
94
categories
426
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Sfax, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/sfax
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Sfax: The Insider's Guide", checked Oct 23, 2026. https://toolgpa.com/tools/sfax
Know someone choosing between online fax services?
Send them this guide: toolgpa.com/tools/sfax/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded online fax services after Sfax, each with an Insider's Guide of its own.
- Online Fax Insider's GuideEvery one of the 11 online fax services we grade, compared
- Fax.Plus Insider's GuideOnline fax by web, email, desktop and mobile apps, priced by pages3.0 GPA
- eFax Insider's GuideOnline fax by email, web and apps, with personal and business plans2.8 GPA
- iFax Insider's GuideOnline fax apps and fax API, with HIPAA plans and AI fax reading2.6 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Sfax’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Sfax is a trademark of its owner, and this guide is not made, paid for or approved by Consensus Cloud Solutions. Prices and plans change: check scrypt.com before you buy.