The SurveyHero Insider’s Guide
Everything we know about SurveyHero in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
SurveyHero
The Insider’s Guide
Online survey builder with unlimited responses on every plan
Every plan, grade, refund rule and rival among form and survey tools, read from SurveyHero’s own pages.
Made by SurveyHero · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from SurveyHero’s own pages, its app-store listings and our grades. Every fact in it is on SurveyHero’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 13 of the 60 other form and survey tools we grade
SurveyHero is an online survey tool where every plan, including the free one, allows unlimited surveys, questions and responses. Paid plans lift the 30-day limit on each survey and add branding, logic, reporting and integration features. The pricing page says its data centers are in the EU and that the service is GDPR and nFADP compliant.
To get you started, here are 9 things to know about SurveyHero, taken from its own pages and our grades.
It's a web app where you build each survey and its logic.
- 1
Best for online surveys with no cap on responses
SurveyHero builds online surveys with unlimited questions and responses on every plan, including the free one.
- 2
Paid plans start at $25 a month
As its pricing page puts it: $25 per month, billed annually ($35 billed monthly).
- 3
There is a free plan
Basic plan: unlimited surveys, questions and responses for 1 user, but each survey stays open only 30 days.
- 4
It runs on Web
Web.
- 5
Unlimited responses
Every plan allows unlimited surveys, questions and responses; the free plan limits how long each survey stays open.
- 6
Question types and templates
A survey editor with many question types, templates, side-by-side questions and print-ready PDF export of the questionnaire.
- 7
Skip and display logic
Branching is part of Business and above, along with multilingual surveys and Google Translate.
- 8
A 2.2 GPA, above 13 of 60
That is against the other form and survey tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Your call
A form at its plainest is questions, a button and a table of answers.
SurveyHero at a glance
- Pricing
- Free plan, from $25 per month, billed annually ($35 billed monthly)
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web
- Made by
- SurveyHero
- Category
- Forms & Surveys
- Our grade
- 2.2 GPA, fair
The report card
Best for online surveys with no cap on responses
SurveyHero builds online surveys with unlimited questions and responses on every plan, including the free one. But each free survey closes after 30 days, branching logic needs Business at $45 a month, and the plans come with one to five users.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Professional is $25 a month billed annually ($35 monthly) for 1 user, between the cheaper quarter ($12.50) and the dearer quarter ($34) of form tools. |
| Free plan and trial | C | The free Basic plan has unlimited surveys, questions and responses, but each survey stays open only 30 days after its first response. |
| Features | C | Question types, templates, reports, exports, sharing, API and webhooks. But branching logic and branding removal start at Business, $45 a month. |
| Ease of use | C | No rating on record. It's a web app where you build each survey and its logic. |
| Platforms and integrations | B | Web only, but it has WordPress, Google Analytics and webhooks, plus an API on Business. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who SurveyHero is for
- Fits if you run short surveys and don't want to count responses
- Works for a one-person researcher on the Professional plan
Who it is not for
- Tight if you're staying free: each survey closes 30 days after its first response
- Pricey if you need branching logic, as it starts at Business, $45 a month billed annually
- Watch out: white labelling and custom domains are Enterprise only, $125 a month billed annually
- Tight if you need a team, since plans include only 1 to 5 users
- Too light for forms that take payments, as the listing shows surveys only
Good to know
Good for
- Researchers and small teams that need many responses without a response cap
- Surveys that must keep data in EU data centers
Worth knowing
- On the free Basic plan each survey stays open for 30 days after its first response.
- Branching logic, branding removal and API integration start at Business, $45 per month billed annually.
- White labeling and custom domains are Enterprise only.
- The plans include one to five user accounts, so extra seats mean moving up a tier.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$25
A month to start. There is a free plan too
SurveyHero has a free plan. Paid plans start at $25 per month, billed annually ($35 billed monthly).
Basic
$0
1 user, unlimited surveys, questions and responses, with each survey open for 30 days.
Professional
$25
per month, billed annually ($35 billed monthly)
1 user, no time limit on surveys, all question types, your own logo and colors, anonymous surveys, filtering and export.
Business
$45
per month, billed annually ($59 billed monthly)
3 users, branching logic, multilingual surveys, branding removal, redirection, API integration and priority support.
Enterprise
$125
per month, billed annually ($255 billed monthly)
5 users, white label with your own domain, custom CSS and JavaScript, custom reports and top-level support.
The free plan
Basic plan: unlimited surveys, questions and responses for 1 user, but each survey stays open only 30 days.
Read from surveyhero.com on Nov 12, 2026.
Ways to pay less
Education
Free student accounts, 50% off for educators
Students get a free account with full access, and educators, faculty and researchers get 50% off a paid plan.
Stated on surveyhero.comNonprofit
50% off yearly plans for nonprofits
The pricing FAQ gives nonprofit organizations 50% off all yearly plans.
Stated on surveyhero.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Online survey builder with unlimited responses on every plan. Here is what it does, as its own site describes it, and what it covers: public API, templates, forms, surveys.
Question types, templates, reports, exports, sharing, API and webhooks.
- Unlimited responses
- Every plan allows unlimited surveys, questions and responses; the free plan limits how long each survey stays open.
- Question types and templates
- A survey editor with many question types, templates, side-by-side questions and print-ready PDF export of the questionnaire.
- Skip and display logic
- Branching is part of Business and above, along with multilingual surveys and Google Translate.
- Reports and exports
- Real-time results with automatic charts, filtering and export to Excel or CSV compatible with SPSS.
- Sharing and invitations
- Share by link, QR code or embed, use a WordPress plugin, and send email invitations and reminders.
- API and webhooks
- A developer API and webhooks are listed under integrations on the higher plans.
Where it runs
- Web
What it works with
- WordPress
- Google Analytics
- Webhooks
SurveyHero is made by SurveyHero.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
13/60
Other form and survey tools it is graded above
SurveyHero's GPA of 2.2 is higher than 13 of the 60 other form and survey tools we grade, and level with 10.
It stands best on platforms and integrations (B, above 12 of 60) and worst on features (C, above 0).
Its paid plans start at $25 a month, against a middle price of $19.50 for the category: 32 of the 51 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 15 tools score higher and cost less.
Each grade against the category
Every bar is all 61 form and survey tools we grade, cut by the letter each got. SurveyHero’s own letter is outlined.
- CValue for moneyAbove 12 of 60
- CFree plan and trialAbove 4 of 60
- CFeaturesAbove 0 of 60
- CEase of useAbove 3 of 60
- BPlatforms and integrationsAbove 12 of 60
Price against what you get
Each dot is one of 53 form and survey tools. Further left costs less; higher up scores better on features, ease of use and platforms. SurveyHero is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Your call
A form at its plainest is questions, a button and a table of answers.
You could make the core of SurveyHero for yourself: surveys, forms and templates. What you would give up is listed below. Whether that is worth the price is your call. It costs $300 a year.
What you could make
- Surveys, forms and templates: an app builder makes these well.
- It runs in a browser, which is where something home-made would run too.
What you could not
- It plugs into other products, WordPress, Google Analytics and Webhooks among them, and has an API.
What this rests on. SurveyHero’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
SurveyMonkey, LimeSurvey, Surveyplanet, QuestionPro and Alchemer
The 5 tools SurveyHero is most often weighed against, with where each one differs from it.
- 2.4GPA
SurveyMonkey
Free plan · from $39/mo
Online survey and form platform with built-in analysis tools.
- Only SurveyMonkey lists iOS and Android apps.
- SurveyMonkey also covers reports.
- 2.4GPA
LimeSurvey
Free plan · from $39/mo
Open-source survey tool, hosted in the cloud or self-hosted.
- LimeSurvey is open source and self-hostable, according to its own site.
- LimeSurvey also covers reports.
- 2.4GPA
Surveyplanet
Free plan · from $180/yr
Survey maker with unlimited free surveys and responses.
- SurveyHero also covers forms.
- Surveyplanet also covers reports.
- 2.4GPA
QuestionPro
Free plan · from $99/mo
Survey and market research platform with a free plan.
- Only QuestionPro lists iOS and Android apps.
- SurveyHero also covers forms.
- QuestionPro also covers reports.
- 2.4GPA
Alchemer
Free plan · from $315/yr
Survey platform with advanced logic and market research questions.
- SurveyHero also covers templates and forms.
- Alchemer also covers workflow automation and reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
15
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is SurveyHero free?
SurveyHero has a free plan. Basic plan: unlimited surveys, questions and responses for 1 user, but each survey stays open only 30 days.
How much does SurveyHero cost?
SurveyHero lists 4 plans. Basic: $0.
What platforms does SurveyHero work on?
SurveyHero is available on Web.
Does SurveyHero offer any discounts?
SurveyHero publicly lists the following: Free student accounts, 50% off for educators; 50% off yearly plans for nonprofits.
Does SurveyHero have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. SurveyHero is listed for Web.
Does SurveyHero have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. SurveyHero is listed for Web.
Is SurveyHero open source?
SurveyHero is not described as open source on its own site, as read on Nov 12, 2026.
Does SurveyHero have an API?
Yes. SurveyHero offers a public API, according to its own site.
What does SurveyHero integrate with?
SurveyHero's listing names WordPress, Google Analytics and Webhooks. A listing names up to eight integrations, so it may connect to more.
Does SurveyHero have a student discount?
Free student accounts, 50% off for educators. Students get a free account with full access, and educators, faculty and researchers get 50% off a paid plan.
Who makes SurveyHero?
SurveyHero is made by a company of the same name.
What are the alternatives to SurveyHero?
The closest alternatives to SurveyHero in our directory are SurveyMonkey, LimeSurvey, Surveyplanet, QuestionPro and Alchemer.
How does SurveyHero compare with other form and survey tools?
SurveyHero's GPA of 2.2 is higher than 13 of the 60 other form and survey tools we grade, and level with 10.
Is SurveyHero good value for money?
ToolGPA grades SurveyHero C for value for money. Its paid plans start at $25 a month, against a middle price of $19.50 for the category: 32 of the 51 others that charge start lower.
Could I make my own version of SurveyHero?
A form at its plainest is questions, a button and a table of answers. You could make the core of SurveyHero for yourself: surveys, forms and templates.
Where this guide comes from
The prices, plans, platforms and features were read from SurveyHero’s own pages on Nov 12, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from SurveyHero's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by SurveyHero. Prices change, so check surveyhero.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
5,038
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
5,038
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- SurveyHero, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/surveyhero
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "SurveyHero: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/surveyhero
Know someone choosing between form and survey tools?
Send them this guide: toolgpa.com/tools/surveyhero/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded form and survey tools after SurveyHero, each with an Insider's Guide of its own.
- Forms & Surveys Insider's GuideEvery one of the 61 form and survey tools we grade, compared
- Google Forms Insider's GuideForm, survey and quiz builder that comes with a Google Account3.2 GPA
- Jotform Insider's GuideNo-code form builder with payments, e-signatures and workflows3.0 GPA
- Fillout Insider's GuideForm builder with unlimited seats, payments and scheduling2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what SurveyHero’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. SurveyHero is a trademark of its owner, and this guide is not made, paid for or approved by SurveyHero. Prices and plans change: check surveyhero.com before you buy.