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SurveyHero vs SurveyMonkey (2026): which should you pick?

As of Nov 13, 2026, SurveyMonkey grades higher than SurveyHero: 2.4 against 2.2 out of 4.0.

Checked Oct 9, 2026 and Nov 12, 2026 · graded Oct 10, 2026 and Nov 13, 2026 by ToolGPA

SurveyHero grades higher on value for money. SurveyMonkey grades higher on features and ease of use. They get the same grade on the free plan and platforms.

Price, platforms and features side by side. The table says where each price was read and when.

SurveyHero

Online survey builder with unlimited responses on every plan

Free plan · from $25/mo

SurveyMonkey

Online survey and form platform with built-in analysis tools

Free plan · from $39/mo

Which one is for you

Pick SurveyHero if

  • Fits if you run short surveys and don't want to count responses
  • Works for a one-person researcher on the Professional plan

Look elsewhere if

  • Tight if you're staying free: each survey closes 30 days after its first response
  • Pricey if you need branching logic, as it starts at Business, $45 a month billed annually
  • Watch out: white labelling and custom domains are Enterprise only, $125 a month billed annually
  • Tight if you need a team, since plans include only 1 to 5 users
  • Too light for forms that take payments, as the listing shows surveys only

Pick SurveyMonkey if

  • Fits if you run customer, employee or market research and need statistics on the answers
  • Works for a one-off project on the month-to-month Standard plan, at $149 for the month

Look elsewhere if

  • Pricey if you only need a simple form, at $39 a month billed annually ($468) for the cheapest yearly plan
  • Pricey if you want crosstabs, advanced logic or multilingual surveys, since all wait for Premier at $139 a month
  • Tight if you stay free: 10 questions per survey, and the number of viewable responses is only shown after sign-up
  • Watch out: paid plans cap responses (1,000 a month on Standard, 15,000 a year on Advantage) and charge $0.15 for each extra
  • Skip it if you're a team of two, as Team plans need 3 users, and Salesforce, Power BI, Tableau and SSO need Enterprise at 5 or more

How we grade them

2.2GPASurveyHeroFair2.4GPASurveyMonkeyFair
Value for money
CProfessional is $25 a month billed annually ($35 monthly) for 1 user, between the cheaper quarter ($12.50) and the dearer quarter ($34) of form tools.
DThe cheapest yearly plan is $39 a month, and the parts people come for sit far above this category's $24 middle: crosstabs, advanced logic and multilingual surveys on Premier at $139. Month-to-month means Standard at $149, and extra responses are $0.15 each.
Free plan and trial
CThe free Basic plan has unlimited surveys, questions and responses, but each survey stays open only 30 days after its first response.
CBasic is free with unlimited surveys and Build with AI, but 10 questions per survey is a wall you'll meet at once, and only some of your responses are viewable. How many? SurveyMonkey only says after you sign up.
Features
CQuestion types, templates, reports, exports, sharing, API and webhooks. But branching logic and branding removal start at Business, $45 a month.
BIt covers the whole survey job, analysis included: statistical significance, multi-survey analysis, crosstabs and AI that groups open answers into themes, with shared brand assets and roles for teams. Advanced logic and multilingual surveys are Premier-only.
Ease of use
CNo rating on record. It's a web app where you build each survey and its logic.
B4.57 from about 2,800 App Store ratings, which clears a B but not the 4.7 a top mark wants. Describe what the survey is for and Build with AI hands you a draft to edit.
Platforms and integrations
BWeb only, but it has WordPress, Google Analytics and webhooks, plus an API on Business.
BWeb plus free iPhone and Android apps that create, send and analyze surveys, with Slack, HubSpot, Mailchimp, Teams and Zapier wired in. No desktop app, and Salesforce, Power BI and Tableau are Enterprise only.
Best foronline surveys with no cap on responsessurveys where the analysis matters as much as the asking

The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: SurveyHero and SurveyMonkey. How we grade

Price against what you get

SurveyHero starts at $25 a month and scores 2.3 out of 4 on features, ease of use and platforms. SurveyMonkey starts at $39 a month and scores 3.0.

SurveyMonkey scores higher, and starts $14 a month higher: the question is whether the extra is worth that to you. Of the other form and survey tools on the chart, 15 score higher than SurveyHero for less, and 1 scores higher than SurveyMonkey for less.

Features, ease of use and platforms, averaged

D1.0C2.0B3.0A4.0Free$2$5$10$20$50$100$200$500More for lessCosts more, scores moreCosts less, scores lessCosts more, scores lessSurveyHeroSurveyMonkey

What paid plans start at, a month (each step along is roughly double) →

  • The best score at each price
  • Has a free plan
  • No free plan
The full chart of form and survey tools, and the best at every price

Where they differ

  • SurveyMonkey also covers reports.
In commonFree planWebTemplatesFormsSurveys

At a glance

SurveyHeroSurveyMonkey
PricingFree planFree plan
Starts at$25 per month, billed annually ($35 billed monthly)$39 per month, billed annually ($468), for one user
Free planBasic plan: unlimited surveys, questions and responses for 1 user, but each survey stays open only 30 days.Basic plan: 1 user, unlimited surveys, 10 questions per survey and a limited number of viewable responses per survey. The exact response number is shown only after sign-up.
Free trialNone listedNone listed
Web
iOS
Android
Made bySurveyHeroSurveyMonkey
Price read fromsurveyhero.comsurveymonkey.com
CheckedNov 12, 2026Oct 9, 2026

Worth knowing

SurveyHero

  • On the free Basic plan each survey stays open for 30 days after its first response.
  • Branching logic, branding removal and API integration start at Business, $45 per month billed annually.
  • White labeling and custom domains are Enterprise only.
  • The plans include one to five user accounts, so extra seats mean moving up a tier.

SurveyMonkey

  • The free Basic plan allows 10 questions per survey and shows only a limited number of responses per survey.
  • Standard Monthly is the only plan billed month to month; the Advantage, Premier and Team plans are billed annually.
  • Team plans need at least 3 users. SSO and the Salesforce, Marketo, Power BI and Tableau integrations are Enterprise-only, and Enterprise needs 5 or more users and a demo.
  • Paid plans cap responses (1,000 a month on Standard, 15,000 a year on Advantage) and charge $0.15 per extra response.

Key features

SurveyHero

Unlimited responses
Every plan allows unlimited surveys, questions and responses; the free plan limits how long each survey stays open.
Question types and templates
A survey editor with many question types, templates, side-by-side questions and print-ready PDF export of the questionnaire.
Skip and display logic
Branching is part of Business and above, along with multilingual surveys and Google Translate.
Reports and exports
Real-time results with automatic charts, filtering and export to Excel or CSV compatible with SPSS.
Sharing and invitations
Share by link, QR code or embed, use a WordPress plugin, and send email invitations and reminders.
API and webhooks
A developer API and webhooks are listed under integrations on the higher plans.

SurveyMonkey

Build with AI
Type a prompt that describes the goals of a survey and SurveyMonkey generates a draft to edit and customize. It is listed on the free Basic plan.
Logic and survey controls
Skip logic starts on Standard Monthly. Advanced logic, block randomization and multilingual surveys are reserved for the Premier tiers.
Analyze with AI and Thematic Analysis
Ask a question to get AI-generated charts and insight summaries, and have open-ended answers grouped into themes. Both start on the Advantage tier.
Statistical analysis
Statistical significance and multi-survey analysis come with the Advantage tier, and crosstabs with Premier.
Team seats and shared assets
Team plans share brand assets and set user roles and permissions. Full Access seats create and send surveys; Analyst seats view, comment on and analyze shared ones.
Mobile apps
Free iOS and Android apps create, send and analyze surveys, with push notifications. The separate SurveyMonkey Anywhere app adds kiosk mode, plus an Offline Mode on Enterprise plans.

Plans

SurveyHero

  • Basic$0

    1 user, unlimited surveys, questions and responses, with each survey open for 30 days.

  • Professional$25

    per month, billed annually ($35 billed monthly)

    1 user, no time limit on surveys, all question types, your own logo and colors, anonymous surveys, filtering and export.

  • Business$45

    per month, billed annually ($59 billed monthly)

    3 users, branching logic, multilingual surveys, branding removal, redirection, API integration and priority support.

  • Enterprise$125

    per month, billed annually ($255 billed monthly)

    5 users, white label with your own domain, custom CSS and JavaScript, custom reports and top-level support.

SurveyMonkey

  • Basic$0

    1 user, unlimited surveys, 10 questions per survey and a limited number of responses per survey, with Build with AI.

  • Standard Monthly$149

    per month, billed monthly

    Unlimited questions and 1,000 responses per month, with skip logic, custom design, email invitations and data exports.

  • Advantage Annual$39

    per month, billed annually ($468)

    15,000 responses per year, plus payments, statistical significance, multi-survey analysis, Analyze with AI and Thematic Analysis.

  • Premier Annual$139

    per month, billed annually ($1,668)

    40,000 responses per year, plus white label branding, advanced logic, multilingual surveys, crosstabs and phone support.

  • Team Advantage$30

    per user / month, billed annually, 3-user minimum

    50,000 responses per year, shared brand assets, user roles and account permissions, and the Advantage analysis tools.

  • Team Premier$92

    per user / month, billed annually, 3-user minimum

    100,000 responses per year, plus white label branding, advanced logic, multilingual surveys, crosstabs and phone support.

Ways to pay less

SurveyHero

  • Education

    Free student accounts, 50% off for educators

    Students get a free account with full access, and educators, faculty and researchers get 50% off a paid plan.

  • Nonprofit

    50% off yearly plans for nonprofits

    The pricing FAQ gives nonprofit organizations 50% off all yearly plans.

SurveyMonkey

  • Education

    Reduced pricing for students and educators

    Students and educators on a free plan in the US and UK can upgrade at reduced prices from a link on the pricing page. Discounts are granted at SurveyMonkey's discretion for one-year periods.

  • Nonprofit

    Discounts for eligible nonprofits

    Nonprofits on a free plan can submit a discount application. Discounts are discretionary, run for one year and cannot be added to an existing paid account.

  • By country

    Lower price shown to buyers in India

    On October 9, 2026 the pricing page read from India showed Advantage Annual at ₹1,999 a month (₹23,988 billed annually); read from the United States the same day it showed $39 a month ($468).

Common questions

Which is cheaper, SurveyHero or SurveyMonkey?

As of Nov 12, 2026, SurveyHero is cheaper to start with: $25 a month, against $39 a month for SurveyMonkey. SurveyHero starts at $25 per month, billed annually ($35 billed monthly), and SurveyMonkey starts at $39 per month, billed annually ($468), for one user.

Which has a free plan, SurveyHero or SurveyMonkey?

As of Nov 12, 2026, both SurveyHero and SurveyMonkey have a free plan.

Which platforms do SurveyHero and SurveyMonkey run on?

As of Nov 12, 2026, only SurveyMonkey lists iOS and Android apps. Both list a web app. A platform missing from a listing is one its maker's pages did not mention.

More comparisons

How this page was made

  • The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
  • The grades are our own, from each tool’s review or report card. The GPA is their average.
  • Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
  • The differences and the answers to the questions are worked out from those listings.
How we review and grade