Alchemer vs SurveyMonkey

Alchemer

• Researchers who need conjoint, card sort and heatmap questions
• Teams of one to three building long surveys with complex logic
• Organizations sending survey data to Salesforce, HubSpot or Tableau

SurveyMonkey

• Customer, employee and market research surveys that need statistical analysis
• Teams that share templates, themes and roles across several survey creators
• One-off projects, using the month-to-month Standard plan

Alchemer

• Professional and Full Access allow at most 3 users; larger teams need a custom-priced Platform plan.
• The pricing page limits API access, single sign-on and security assessments to Platform plans.
• The Free account stops at 3 surveys and 100 responses per survey, with a short list of question types.
• Offline or kiosk mode, SPSS export and the market research question types all require Full Access.

SurveyMonkey

• The free Basic plan allows 10 questions per survey and shows only a limited number of responses per survey.
• Standard Monthly is the only plan billed month to month; the Advantage, Premier and Team plans are billed annually.
• Team plans need at least 3 users. SSO and the Salesforce, Marketo, Power BI and Tableau integrations are Enterprise-only, and Enterprise needs 5 or more users and a demo.
• Paid plans cap responses (1,000 a month on Standard, 15,000 a year on Advantage) and charge $0.15 per extra response.

Alchemer

43 question types

Alchemer Survey lists 43 question types. File uploads need Professional, and card sort, heatmap and conjoint questions need Full Access.

Logic, piping and merge codes

Survey logic is on every paid license. Multiple conditions, piping and repeating count as advanced logic and start on Professional.

Link, email, SMS and QR distribution

Share a survey by link, QR code or SMS. Sending email campaigns to a contact list from inside Alchemer starts on Professional.

Reports and exports

Paid licenses share reports by URL, download them as PDF, PowerPoint, Excel or Word and export raw data to Excel. SPSS export is Full Access only.

Integration catalog

A catalog of integrations pushes survey data to, or pulls records from, Salesforce, HubSpot, Google Sheets, Tableau and other systems.

AI survey tools

An AI Survey Builder drafts a survey from a plain-language description, and AI Smart Question generates follow-up questions for respondents.

SurveyMonkey

Build with AI

Type a prompt that describes the goals of a survey and SurveyMonkey generates a draft to edit and customize. It is listed on the free Basic plan.

Logic and survey controls

Skip logic starts on Standard Monthly. Advanced logic, block randomization and multilingual surveys are reserved for the Premier tiers.

Analyze with AI and Thematic Analysis

Ask a question to get AI-generated charts and insight summaries, and have open-ended answers grouped into themes. Both start on the Advantage tier.

Statistical analysis

Statistical significance and multi-survey analysis come with the Advantage tier, and crosstabs with Premier.

Team seats and shared assets

Team plans share brand assets and set user roles and permissions. Full Access seats create and send surveys; Analyst seats view, comment on and analyze shared ones.

Mobile apps

Free iOS and Android apps create, send and analyze surveys, with push notifications. The separate SurveyMonkey Anywhere app adds kiosk mode, plus an Offline Mode on Enterprise plans.

Alchemer

• Free$0

  Up to 3 surveys at a time and 100 responses per survey, with basic question types such as radio buttons, checkboxes, text boxes and ratings.

• Collaborator$315

  per user / year ($55 per user / month billed monthly)

  Unlimited surveys and questions, 75,000 responses a year per account, survey logic, report downloads and email support.

• Professional$1,075

  per user / year ($165 per user / month billed monthly)

  Up to 3 users and 100,000 responses a year, plus advanced logic, email campaigns, file uploads and phone support on annual plans.

• Full Access$1,895

  per user / year ($275 per user / month billed monthly)

  Up to 3 users and 125,000 responses a year, plus market research question types, SPSS export, open-text analysis and offline or kiosk mode.

• Platform PlansCustom

  For more than 3 users: API access, single sign-on, 24/7 support, a customer success manager and feedback collection across other channels.

SurveyMonkey

• Basic$0

  1 user, unlimited surveys, 10 questions per survey and a limited number of responses per survey, with Build with AI.

• Standard Monthly$99

  per month, billed monthly

  Unlimited questions and 1,000 responses per month, with skip logic, custom design, email invitations and data exports.

• Advantage Annual$46

  per month, billed annually ($552)

  15,000 responses per year, plus payments, statistical significance, multi-survey analysis, Analyze with AI and Thematic Analysis.

• Premier Annual$139

  per month, billed annually ($1,668)

  40,000 responses per year, plus white label branding, advanced logic, multilingual surveys, crosstabs and phone support.

• Team Advantage$30

  per user / month, billed annually, 3-user minimum

  50,000 responses per year, shared brand assets, user roles and account permissions, and the Advantage analysis tools.

• Team Premier$92

  per user / month, billed annually, 3-user minimum

  100,000 responses per year, plus white label branding, advanced logic, multilingual surveys, crosstabs and phone support.

Alchemer

• Annual discount

  Save 43% to 52% with annual billing

  The pricing page marks annual billing as saving 52% on Collaborator ($315 a year against $55 a month), 46% on Professional and 43% on Full Access.

• Nonprofit

  25% off annual plans for non-profits

  Registered non-profit organizations get 25% off annual accounts after entering an EIN or international equivalent at checkout. Monthly accounts are excluded.

SurveyMonkey

• Education

  Reduced pricing for students and educators

  Students and educators on a free plan in the US and UK can upgrade at reduced prices from a link on the pricing page. Discounts are granted at SurveyMonkey's discretion for one-year periods.

• Nonprofit

  Discounts for eligible nonprofits

  Nonprofits on a free plan can submit a discount application. Discounts are discretionary, run for one year and cannot be added to an existing paid account.