Zigpoll review (2026): is the free plan enough?
Post-purchase and on-site surveys for Shopify stores
Black Friday: is there a Zigpoll sale?
Zigpoll report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for how-did-you-hear-about-us surveys for online stores
Zigpoll runs post-purchase, exit-intent and NPS surveys for online stores, with a one-click Shopify install. The free Lite plan stops at 50 responses a month. Price climbs with the response allowance, and API and MCP access start on Premium.
Who Zigpoll is for
- Fits if you run a Shopify store and want to ask buyers how they found you
- Works for small stores under 50 survey responses a month
Who Zigpoll is not for
- Tight if you get more than 50 responses a month, as Lite pauses your surveys
- Pricey if you grow: 200 responses is $29 and 600 is $97 a month
- Watch out: email and SMS sends have monthly allowances, and Lite has 100 emails and 5 SMS
- Not for you if you want general surveys beyond online stores
Why Zigpoll gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyStandard is $29 a month on yearly billing for 200 responses, between the cheaper quarter and the middle of forms tools. Premium is $59, Advanced $97 and Premier $299.
- CFree plan and trialLite is free for good: unlimited surveys and team members, but 50 responses a month and surveys pause at the limit.
- CFeaturesAttribution questions, popups, NPS, email and SMS surveys and AI summaries. It does that one job fully, and it is a smaller job than a general survey tool. API and MCP need Premium.
- CEase of useNo store rating on record. Shopify installs in a click, but you still write the survey.
- BPlatforms and integrationsWeb plus iOS and Android SDKs, with Shopify, Klaviyo, Mailchimp, Gorgias, HubSpot and Zapier links. No desktop app.
What these grades rest on. Graded from this listing, whose facts were read from Zigpoll's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make Zigpoll? Put this grade on your site
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<a href="https://toolgpa.com/tools/zigpoll#review"><img src="https://toolgpa.com/badge/zigpoll.svg" alt="Zigpoll: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where Zigpoll stands among form and survey tools
Zigpoll's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
It stands best on platforms and integrations (B, above 46 of 148) and worst on features (C, above 5).
Its paid plans start at $29 a month, against a middle price of $20 for the category: 71 of the 114 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 27 tools score higher and cost less.
Each grade against the category
Every bar is all 149 form and survey tools we grade, cut by the letter each got. Zigpoll’s own letter is outlined.
- CValue for moneyAbove 35 of 148, level with 71
- CFree plan and trialAbove 32 of 148, level with 78
- CFeaturesAbove 5 of 148, level with 90
- CEase of useAbove 7 of 148, level with 135
- BPlatforms and integrationsAbove 46 of 148, level with 101
Price against what you get
Each dot is one of 121 form and survey tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Zigpoll, or make your own?
Keep it
The plain part of Zigpoll you could make: surveys, forms and popups. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
It costs $348 a year.
What you could make
- Surveys, forms and popups: an app builder makes these well.
What you could not
- It plugs into other products, Shopify, Klaviyo and Mailchimp among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Zigpoll’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Zigpoll?
Zigpoll builds surveys for online stores, including post-purchase attribution questions, exit-intent popups, NPS and email or SMS surveys. It installs on Shopify with one click and also runs on other sites through an embed code or iOS and Android SDKs. AI summaries of responses are included.
Worth knowing
- The Lite plan stops at 50 responses a month, and surveys pause when the limit is reached.
- Price rises with the monthly response allowance. The pricing page also lists Premium to Scale steps such as Growth at $149 and Scale at $187 a month, billed annually.
- Email and SMS sends have monthly allowances per plan; Lite includes 100 emails and 5 SMS.
- API and MCP access starts on the Premium plan.
Key features
- Attribution surveys
- Post-purchase 'how did you hear about us' questions, with write-in answers and follow-ups sorted into channels.
- Several ways to ask
- On-site popups, exit-intent surveys, email and SMS surveys, shareable links with QR codes, and native iOS and Android SDKs.
- Shopify tie-in
- Targeting by customer and order, Shopify Flow triggers, discount code rewards, and answers synced to order and customer tags.
- AI analysis
- Automatic insights, a survey generator, open-ended response themes, and chat with your data. An MCP server works with Claude and ChatGPT.
- Survey builder
- NPS, CES and CSAT, ranking, matrix, image and file-upload questions, branching logic, A/B testing and auto-translation.
Zigpoll pricing
As of Nov 13, 2026, Zigpoll has a free plan, and paid plans start at $29 per month, billed annually ($39 billed monthly).
- Starts at
- $29 per month, billed annually ($39 billed monthly)
- Free plan
- Lite plan: 50 survey responses a month, unlimited surveys and team members, 100 emails and 5 SMS a month.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Lite | $0 | 50 responses a month, 100 emails, 5 SMS, 25 AI analysis credits, unlimited surveys and team members. |
| Standard | $29per month for 200 responses, billed annually ($39 monthly) | 2,500 emails, 250 SMS, 50 AI credits, white label support and a custom domain. |
| Premium | $59per month for 350 responses, billed annually ($79 monthly) | 5,000 emails, 500 SMS, 100 AI credits, and API and MCP access. |
| Advanced | $97per month for 600 responses, billed annually ($129 monthly) | 10,000 emails, 1,000 SMS, 150 AI credits and priority support. |
| Premier | $299per month, unlimited responses, billed annually ($399 monthly) | Unlimited responses, 50,000 emails, 4,000 SMS, 600 AI credits and a dedicated setup call. |
| Enterprise | Custom | Custom email and SMS volumes, SSO (SAML) and SCIM, a signed DPA, data warehouse sync and managed research. |
Read from zigpoll.com on Nov 13, 2026. Prices change, so confirm with Zigpoll before you buy.
Ways to pay less
- Annual discountSave 25% with annual billing
The pricing page says annual billing saves 25% on any paid plan; Standard is $29 a month billed yearly against $39 monthly.
Stated on zigpoll.com
Works with
Zigpoll alternatives
- Zigpoll vs Fairing
Free plan · from $49/mo
- Zigpoll vs KnoCommerce
Free trial · from $19/mo
- Zigpoll vs Survicate
Free trial · from $56/mo
- Zigpoll vs Typeform
Free plan · from $28/mo
- Zigpoll vs Formbricks
Free plan
Common questions
Does Zigpoll have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Zigpoll is listed for Web.
Does Zigpoll have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Zigpoll is listed for Web.
Is Zigpoll open source?
Zigpoll is not described as open source on its own site, as read on Nov 13, 2026.
Does Zigpoll have an API?
Yes. Zigpoll offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.