Fairing vs Zigpoll (2026): which should you pick?
As of Nov 13, 2026, Fairing grades higher than Zigpoll: 2.4 against 2.2 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Fairing grades higher on the free plan. They get the same grade on value for money, features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Fairing
Post-purchase attribution surveys for online stores
Zigpoll
Post-purchase and on-site surveys for Shopify stores
Which one is for you
Pick Fairing if
- Fits if you run a Shopify store under 200 orders a month
- Works for stores that want answers sent to Klaviyo and Meta
Look elsewhere if
- Tight if orders pass 200 a month, where you move to Core at $49
- Pricey if you want Advanced Attribution at $99 a month or Data Sync at $149 a month on top
- Watch out: cost rises with order volume, and over 30,000 orders is custom
- Not for you if you need general surveys, as it is built around one question
Pick Zigpoll if
- Fits if you run a Shopify store and want to ask buyers how they found you
- Works for small stores under 50 survey responses a month
Look elsewhere if
- Tight if you get more than 50 responses a month, as Lite pauses your surveys
- Pricey if you grow: 200 responses is $29 and 600 is $97 a month
- Watch out: email and SMS sends have monthly allowances, and Lite has 100 emails and 5 SMS
- Not for you if you want general surveys beyond online stores
How we grade them
| 2.4GPAFairingFair | 2.2GPAZigpollFair | |
|---|---|---|
| Value for money | CCore is $49 a month for 201 to 500 orders, in the dearer quarter of forms tools. Advanced Attribution is $99 more and Data Sync $149 more, and price follows order volume. | CStandard is $29 a month on yearly billing for 200 responses, between the cheaper quarter and the middle of forms tools. Premium is $59, Advanced $97 and Premier $299. |
| Free plan and trial | BFree for up to 200 orders a month, plus a 14-day Core trial with no card. A small store can live on it, until orders pass 200. | CLite is free for good: unlimited surveys and team members, but 50 responses a month and surveys pause at the limit. |
| Features | CIt does the post-checkout question fully, which is a smaller job than a general survey tool. Adaptive follow-ups and warehouse sync are paid add-ons. | CAttribution questions, popups, NPS, email and SMS surveys and AI summaries. It does that one job fully, and it is a smaller job than a general survey tool. API and MCP need Premium. |
| Ease of use | CNo store rating on record. Shopify install is simple, but connecting analytics and ad tools is yours to set up. | CNo store rating on record. Shopify installs in a click, but you still write the survey. |
| Platforms and integrations | BWeb only, with Shopify, Klaviyo, Meta, TikTok, Google Analytics 4 and Google Sheets links and an MCP option. No desktop or phone app. | BWeb plus iOS and Android SDKs, with Shopify, Klaviyo, Mailchimp, Gorgias, HubSpot and Zapier links. No desktop app. |
| Best for | post-checkout attribution surveys on Shopify | how-did-you-hear-about-us surveys for online stores |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Fairing and Zigpoll. How we grade
Price against what you get
Fairing starts at $49 a month and scores 2.3 out of 4 on features, ease of use and platforms. Zigpoll starts at $29 a month and scores 2.3.
They score the same, and Zigpoll starts $20 a month lower. Of the other form and survey tools on the chart, 31 score higher than Fairing for less, and 27 score higher than Zigpoll for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- Zigpoll also covers popups.
At a glance
| Fairing | Zigpoll | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $49 per month for up to 500 orders a month | $29 per month, billed annually ($39 billed monthly) |
| Free plan | Free plan for up to 200 orders per month. | Lite plan: 50 survey responses a month, unlimited surveys and team members, 100 emails and 5 SMS a month. |
| Free trial | 14-day free trial of Core, no credit card required | None listed |
| Web | ||
| Made by | Fairing | Zigpoll |
| Price read from | fairing.co | zigpoll.com |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Fairing
- Price follows monthly order volume, so costs rise as the store grows.
- Advanced Attribution is an add-on starting at $99 a month.
- Data Sync to a warehouse such as BigQuery is a $149 a month add-on.
- Free covers up to 200 orders a month; the Core trial lasts 14 days, and above 30,000 orders a month pricing is custom.
Zigpoll
- The Lite plan stops at 50 responses a month, and surveys pause when the limit is reached.
- Price rises with the monthly response allowance. The pricing page also lists Premium to Scale steps such as Growth at $149 and Scale at $187 a month, billed annually.
- Email and SMS sends have monthly allowances per plan; Lite includes 100 emails and 5 SMS.
- API and MCP access starts on the Premium plan.
Key features
Fairing
- Attribution surveys
- Post-purchase questions with predictive auto-suggest, response classification and follow-up questions.
- Advanced Attribution
- An add-on that adds an adaptive follow-up to the 'how did you hear about us' question, resolving the channel, format and source.
- Analytics
- UTM, promo code and lifetime value analysis, trend analysis and a Shopify analytics integration.
- Question Stream and NPS
- Ask several questions over time with remembered state, geography and product targeting, and NPS questions.
- Data sync and MCP
- Responses can be sent to data warehouses such as BigQuery and queried from Claude or ChatGPT through an MCP server.
Zigpoll
- Attribution surveys
- Post-purchase 'how did you hear about us' questions, with write-in answers and follow-ups sorted into channels.
- Several ways to ask
- On-site popups, exit-intent surveys, email and SMS surveys, shareable links with QR codes, and native iOS and Android SDKs.
- Shopify tie-in
- Targeting by customer and order, Shopify Flow triggers, discount code rewards, and answers synced to order and customer tags.
- AI analysis
- Automatic insights, a survey generator, open-ended response themes, and chat with your data. An MCP server works with Claude and ChatGPT.
- Survey builder
- NPS, CES and CSAT, ranking, matrix, image and file-upload questions, branching logic, A/B testing and auto-translation.
Plans
Fairing
Free$0
For stores with 0 to 200 transactions a month.
Core$49
per month for 201 to 500 orders
Rises with order volume: $99 at 1,000 orders, $149 at 5,000 and $499 at 30,000 orders a month. 14-day trial.
EnterpriseCustom
For more than 30,000 transactions a month, with a dedicated CSM, Slack channel and quarterly business reviews.
Zigpoll
Lite$0
50 responses a month, 100 emails, 5 SMS, 25 AI analysis credits, unlimited surveys and team members.
Standard$29
per month for 200 responses, billed annually ($39 monthly)
2,500 emails, 250 SMS, 50 AI credits, white label support and a custom domain.
Premium$59
per month for 350 responses, billed annually ($79 monthly)
5,000 emails, 500 SMS, 100 AI credits, and API and MCP access.
Advanced$97
per month for 600 responses, billed annually ($129 monthly)
10,000 emails, 1,000 SMS, 150 AI credits and priority support.
Premier$299
per month, unlimited responses, billed annually ($399 monthly)
Unlimited responses, 50,000 emails, 4,000 SMS, 600 AI credits and a dedicated setup call.
EnterpriseCustom
Custom email and SMS volumes, SSO (SAML) and SCIM, a signed DPA, data warehouse sync and managed research.
Ways to pay less
Fairing
No public discounts listed.
Zigpoll
- Annual discount
Save 25% with annual billing
The pricing page says annual billing saves 25% on any paid plan; Standard is $29 a month billed yearly against $39 monthly.
Common questions
Which is cheaper, Fairing or Zigpoll?
As of Nov 13, 2026, Zigpoll is cheaper to start with: $29 a month, against $49 a month for Fairing. Fairing starts at $49 per month for up to 500 orders a month, and Zigpoll starts at $29 per month, billed annually ($39 billed monthly).
Which has a free plan, Fairing or Zigpoll?
As of Nov 13, 2026, both Fairing and Zigpoll have a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.