Fairing vs Survicate (2026): which should you pick?

Pick Fairing if

• Fits if you run a Shopify store under 200 orders a month
• Works for stores that want answers sent to Klaviyo and Meta

Look elsewhere if

• Tight if orders pass 200 a month, where you move to Core at $49
• Pricey if you want Advanced Attribution at $99 a month or Data Sync at $149 a month on top
• Watch out: cost rises with order volume, and over 30,000 orders is custom
• Not for you if you need general surveys, as it is built around one question

Pick Survicate if

• Fits if you're a product team running surveys inside your app or website
• Works for customer experience teams tracking NPS, CSAT and CES alongside support tickets

Look elsewhere if

• Pricey if you collect lots of answers, since 100 responses a month already costs $56 and 1,500 costs $289
• Not for you if you want a free plan, as there's only a 10-day trial that stops at 25 responses
• Watch out: monthly Starter keeps the Survicate branding, allows 2 active surveys and charges $0.39 to $0.89 per extra response
• Skip it if you need webhooks, the Export API or Salesforce on a small budget, because those need Pro, from $349 a month
• Watch out: SAML SSO is Enterprise only, from $569 a month on an annual commitment

Fairing

• Price follows monthly order volume, so costs rise as the store grows.
• Advanced Attribution is an add-on starting at $99 a month.
• Data Sync to a warehouse such as BigQuery is a $149 a month add-on.
• Free covers up to 200 orders a month; the Core trial lasts 14 days, and above 30,000 orders a month pricing is custom.

Survicate

• There is no free plan on the pricing page: the 10-day trial stops at 25 survey responses.
• Prices rise with response volume, and the monthly Starter plan charges $0.39 to $0.89 for each response over its limit.
• Starter keeps Survicate branding and allows 2 active surveys; removing the branding starts on Growth, which is billed annually.
• Webhooks, the Export API, custom CSS and Salesforce need Pro, and SAML SSO is Enterprise only.

Fairing

Attribution surveys

Post-purchase questions with predictive auto-suggest, response classification and follow-up questions.

Advanced Attribution

An add-on that adds an adaptive follow-up to the 'how did you hear about us' question, resolving the channel, format and source.

Analytics

UTM, promo code and lifetime value analysis, trend analysis and a Shopify analytics integration.

Question Stream and NPS

Ask several questions over time with remembered state, geography and product targeting, and NPS questions.

Data sync and MCP

Responses can be sent to data warehouses such as BigQuery and queried from Claude or ChatGPT through an MCP server.

Survicate

Multichannel surveys

Run surveys by email and link, as website pop-ups, inside a web product, in kiosk mode or in iOS and Android apps through an SDK. Every plan covers these.

Research Hub

An AI repository that collects feedback from surveys, support tickets, reviews and transcripts, and answers questions about it in a chat.

Targeting

Show surveys on chosen pages or to identified users on any plan. Attribute targeting starts on Growth; event targeting and A/B testing need Pro.

AI survey creation and analysis

AI drafts questions from a goal and tags open-text answers on every plan. Topic and sentiment categorization and AI follow-up questions start on Growth.

Integrations

Slack, Jira, Zendesk and Zapier are on every plan, HubSpot, Intercom and Google Sheets start on Growth, and Salesforce, Amplitude and Mixpanel need Pro.

Dashboards and reports

Growth includes 1 dashboard and scheduled email reports, and Pro has 10 dashboards. The Starter plan has no dashboards.

Fairing

• Free$0

  For stores with 0 to 200 transactions a month.

• Core$49

  per month for 201 to 500 orders

  Rises with order volume: $99 at 1,000 orders, $149 at 5,000 and $499 at 30,000 orders a month. 14-day trial.

• EnterpriseCustom

  For more than 30,000 transactions a month, with a dedicated CSM, Slack channel and quarterly business reviews.

Survicate

• Growth$56

  per month, billed annually; rises with response volume

  From 100 responses a month ($56) to 1,500 ($289), with unlimited active surveys, 10 seats, branding removal, multilingual surveys and 1 dashboard.

• Starter$89

  per month, billed monthly; rises with response volume

  Monthly commitment from 100 responses a month ($89) to 500 ($279), with 2 active surveys, 5 seats, 25 integrations and per-response overage fees.

• Pro$349

  per month, starting price on an annual commitment

  Custom yearly pool of responses and custom seats, plus advanced display logic, custom CSS and domain, A/B testing, webhooks and the Export API.

• Enterprise$569

  per month, starting price on an annual commitment

  Everything in Pro, plus SAML SSO, access logs, HIPAA and DORA coverage, custom legal terms and a dedicated customer success manager.

Fairing

No public discounts listed.

Survicate

• Annual discount

  Lower rate on the annual Growth plan

  At 100 responses a month, the annual Growth plan is $56 per month against $89 on the monthly Starter plan; at 500 responses it is $169 against $279. Growth also includes more features.