SatisMeter review (2026): is the free plan enough?
In-app NPS, CSAT and CES surveys priced by responses
Black Friday: is there a SatisMeter sale?
SatisMeter report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for in-app NPS and CSAT for software products
SatisMeter runs NPS, CSAT and product-market-fit surveys inside web and mobile products and by email. The free plan stops at 25 responses a month, and the next step is $199 a month with nothing in between.
Who SatisMeter is for
- Fits if you want to test in-app surveys at 25 responses a month
- Works for software teams that need NPS inside their product
Who SatisMeter is not for
- Tight if you stay free: 25 responses a month, then surveys pause
- Pricey if you outgrow it, as Growth is $199 a month with no plan in between
- Watch out: above about 10,000 active users you need a custom quote
- Watch out: annual billing is 10% off but the page asks you to contact the vendor
Why SatisMeter gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for money$199 a month for 1,000 responses, in the forms category's dearest tenth, with no plan between free and that.
- CFree plan and trialFree: 25 responses a month with every feature. Surveys pause until the next period once you reach it.
- BFeaturesNPS, CSAT, CES and PMF surveys, targeting and throttling, recurring surveys and exports, all features on every plan. The listing shows no gap in the job.
- CEase of useNo store rating on record. You install it in your product and set up targeting.
- BPlatforms and integrationsWeb, iOS and Android, with Productboard, Intercom, Slack, Segment, Salesforce and Zapier. No desktop app.
What these grades rest on. Graded from this listing, whose facts were read from SatisMeter's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/satismeter#review"><img src="https://toolgpa.com/badge/satismeter.svg" alt="SatisMeter: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where SatisMeter stands among form and survey tools
SatisMeter's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
It stands best on features (B, above 96 of 148) and worst on value for money (D, above 1).
Its paid plans start at $199 a month, against a middle price of $20 for the category: 103 of the 114 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 6 tools score higher and cost less.
Each grade against the category
Every bar is all 149 form and survey tools we grade, cut by the letter each got. SatisMeter’s own letter is outlined.
- DValue for moneyAbove 1 of 148, level with 33
- CFree plan and trialAbove 32 of 148, level with 78
- BFeaturesAbove 96 of 148, level with 48
- CEase of useAbove 7 of 148, level with 135
- BPlatforms and integrationsAbove 46 of 148, level with 101
Price against what you get
Each dot is one of 121 form and survey tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep SatisMeter, or make your own?
Keep it
The plain part of SatisMeter you could make: surveys, forms, reports and templates. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
It costs $2,388 a year.
What you could make
- Surveys, forms, reports and templates: an app builder makes these well.
What you could not
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Productboard, Intercom and Slack among them, and has an API.
- Sharing with other people, which means accounts and invitations.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. SatisMeter’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is SatisMeter?
SatisMeter runs NPS, CSAT, CES and product-market-fit surveys inside web and mobile products and by email. It prices by the responses you receive rather than surveys sent, and its footer shows it is operated by Productboard.
Worth knowing
- The free plan stops at 25 responses a month; surveys pause until the next period once a limit is reached.
- Growth jumps from $0 to $199 a month, with no plan in between.
- Annual billing carries a 10% discount, but the page asks you to contact the vendor for details.
- Users above about 10,000 active ones need a custom quote.
Key features
- Survey types
- NPS, CSAT, CES and product-market-fit surveys, with templates for each.
- Channels
- Surveys run on the web, in-app, by email and in iOS and Android apps.
- Targeting and throttling
- Target by user attributes, trigger on events and use throttling and sampling so users are not over-surveyed.
- Recurring surveys
- Automated recurring surveys and multilingual, customizable survey design are included on every plan.
- Integrations
- Connectors include Productboard, Intercom, Slack, Segment, Salesforce and Zapier, plus webhooks.
- Sharing and export
- Read-only dashboard links can be shared with guests, and NPS data exports as CSV.
SatisMeter pricing
As of Nov 13, 2026, SatisMeter has a free plan, and paid plans start at $199 per month for 1,000 responses.
- Starts at
- $199 per month for 1,000 responses
- Free plan
- 25 responses a month with all features, unlimited projects, team members and surveys.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 25 responses a month, about 250 active users, with every feature included. |
| Growth | $199per month for 1,000 responses, billed monthly | 1,000 responses a month, about 10,000 active users, with every feature included. |
| Enterprise | Custom | For more than 10,000 active users; contact sales for a quote. |
Read from satismeter.com on Nov 13, 2026. Prices change, so confirm with SatisMeter before you buy.
Ways to pay less
- Annual discount10% off with annual billing
SatisMeter's pricing FAQ says annual billing carries a 10% discount and asks customers to contact the vendor for details.
Stated on satismeter.com
Works with
- Productboard
- Intercom
- Slack
- Segment
- Salesforce
- Zapier
SatisMeter alternatives
- SatisMeter vs Refiner
Free trial · from $149/mo
- SatisMeter vs Survicate
Free trial · from $56/mo
- SatisMeter vs Retently
Free trial · from $99/mo
- SatisMeter vs Nicereply
Free trial · from $59/mo
- SatisMeter vs Formbricks
Free plan
Common questions
Does SatisMeter have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. SatisMeter is listed for Web, iOS and Android.
Does SatisMeter have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. SatisMeter is listed for Web, iOS and Android.
Is SatisMeter open source?
SatisMeter is not described as open source on its own site, as read on Nov 13, 2026.
Does SatisMeter have an API?
Yes. SatisMeter offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.