CommCare review (2026): is the free plan enough?
No-code apps for frontline case management and data collection
Black Friday: is there a CommCare sale?
CommCare report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for no-code mobile apps for frontline programmes
CommCare builds mobile apps for case management in frontline programmes, with offline use. The free edition is for testing: 1 project space and 5 mobile workers. Standard is $100 a month, and web apps and Power BI feeds need Advanced at $1,000 a month.
Who CommCare is for
- Fits if you run a health or social programme with field workers and follow-up visits
- Works for a pilot of up to 5 mobile workers
Who CommCare is not for
- Tight if you stay free, as it is for testing with 5 mobile workers
- Pricey if you grow: $2 a month for each extra mobile user, active or not
- Watch out: web applications and Power BI feeds need Advanced at $1,000 a month
- Watch out: buying online covers up to 3 project spaces; more needs a sales call
Why CommCare gets a 2.0
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- DValue for moneyStandard is $100 a month on yearly billing plus $2 for each extra mobile user. Web apps and Power BI and Tableau feeds sit on Advanced at $1,000.
- CFree plan and trialThe Free Edition is for testing: 1 project space and 5 mobile workers.
- CFeaturesNo-code apps, offline case management, reports, messaging and security. Web applications, BI feeds and de-identification need Advanced, and texts cost $0.01 to $0.10 each.
- CEase of useNo store rating on record. Building a case-management app is real design work.
- BPlatforms and integrationsWeb plus Android and iOS apps, with Zapier, Power BI, Tableau and Excel links. No desktop app.
What these grades rest on. Graded from this listing, whose facts were read from CommCare's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/commcare#review"><img src="https://toolgpa.com/badge/commcare.svg" alt="CommCare: 2.0 GPA on ToolGPA" width="196" height="56"></a>Where CommCare stands among form and survey tools
CommCare's GPA of 2.0 is higher than 26 of the 148 other form and survey tools we grade, and level with 29.
It stands best on platforms and integrations (B, above 46 of 148) and worst on value for money (D, above 1).
Its paid plans start at $100 a month, against a middle price of $20 for the category: 97 of the 114 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 38 tools score higher and cost less.
Each grade against the category
Every bar is all 149 form and survey tools we grade, cut by the letter each got. CommCare’s own letter is outlined.
- DValue for moneyAbove 1 of 148, level with 33
- CFree plan and trialAbove 32 of 148, level with 78
- CFeaturesAbove 5 of 148, level with 90
- CEase of useAbove 7 of 148, level with 135
- BPlatforms and integrationsAbove 46 of 148, level with 101
Price against what you get
Each dot is one of 121 form and survey tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep CommCare, or make your own?
Keep it
The plain part of CommCare you could make: forms, surveys and case management. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
That makes this kind of software worth paying for, not this one in particular: 93 of the 148 other form and survey tools grade higher. It costs $1,200 a year. CommCare is open source, so there is a third way: take its code and run it yourself.
What you could make
- Forms, surveys and case management: an app builder makes these well.
What you could not
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Zapier, Power BI and Tableau among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
- What a company asks for before it lets staff use something: SOC 2 and HIPAA.
What this rests on. CommCare’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is CommCare?
CommCare is a no-code platform from Dimagi for building mobile apps that collect data and manage cases for frontline programs, with offline use. It is used in community health, humanitarian response and other social impact work. Plans are priced by the number of mobile workers.
Worth knowing
- Billing counts mobile users, active or inactive, at $2 per extra user a month; web users are unlimited.
- Text messages carry per-message fees, roughly $0.01 to $0.10 through Dimagi's gateway depending on country.
- Web applications, Power BI and Tableau feeds and data de-identification need the Advanced plan.
- Buying online covers up to 3 project spaces; 4 or more need a sales conversation.
Key features
- No-code app builder
- Program staff build and deploy mobile apps without engineers, with multi-language support and multimedia.
- Offline case management
- Track clients over time and collect data with no signal; everything syncs when connectivity returns.
- Reports and exports
- A web report builder, scheduled exports and Excel dashboards; Power BI and Tableau OData feeds on Advanced.
- Messaging
- One-way messaging and live text chat; two-way text messaging is an add-on or Advanced feature.
- Security
- The vendor says it is SOC 2 certified, GDPR compliant and signs HIPAA BAAs on Advanced.
CommCare pricing
As of Nov 13, 2026, CommCare has a free plan, and paid plans start at $100 per month, billed annually ($120 billed monthly).
- Starts at
- $100 per month, billed annually ($120 billed monthly)
- Free plan
- Free Edition for testing: 1 project space and 5 mobile workers.
- Free trial
- None listed
| Plan | Price | What you get |
|---|---|---|
| Free Edition | $0 | For testing purposes: 1 project space, 5 mobile workers, unlimited form submissions. |
| Standard | $100per month, billed annually ($120 billed monthly) | 50 mobile users included, offline case management; shown as was $250, with no end date given. |
| Pro | $500per month, billed annually ($600 billed monthly) | 250 users included, case sharing, child cases, a web report builder, APIs and priority support. |
| Advanced | $1,000per month, billed annually ($1,200 billed monthly) | 500 users included, Power BI and Tableau integration, web applications, de-identification and two-way SMS. |
| Enterprise | $4,000per month and up, billed annually | Custom user volume, single sign-on, account management, customized terms and roadmap input. |
Read from commcare.dimagi.com on Nov 13, 2026. Prices change, so confirm with CommCare before you buy.
Ways to pay less
- Annual discountAbout 17% off with annual billing
Paying annually costs about 17% less than paying monthly, for example $500 versus $600 a month on Pro.
Stated on commcare.dimagi.com - Other savingsSubsidized pricing for health ministries
Ministries running national community health programs qualify for subsidized pricing through Dimagi's eCHIS offering.
Stated on commcare.dimagi.com
Works with
CommCare alternatives
- CommCare vs SurveyCTO
Free plan · from $225/mo
- CommCare vs KoboToolbox
Free plan · from $21/mo
- CommCare vs Open Data Kit
Free plan · from $199/mo
- CommCare vs Ona
Free plan · from $199/mo
Common questions
Does CommCare have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. CommCare is listed for Web, Android and iOS.
Does CommCare have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. CommCare is listed for Web, Android and iOS.
Is CommCare open source?
Yes. CommCare is open source, according to its own site.
Does CommCare work offline?
Yes, according to its own site. What works without a connection differs by plan and platform, so check the vendor's page for the detail.
Does CommCare have an API?
Yes. CommCare offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.