Zoho Survey
Survey builder from Zoho with offline collection and reports
What is Zoho Survey?
Zoho Survey is an online survey builder from Zoho with more than 30 question types and over 250 templates. Surveys go out by email, link, website embed, pop-up, QR code or SMS, and an offline app collects responses on tablets without a connection. Results appear in real-time reports, and the paid plans add logic, cross-tab and trend reports, white labeling and integrations with Zoho CRM and other tools.
Zoho Survey has a free plan. Paid plans start at $7.42 per month, billed annually (Basic, annual billing only). See every plan
Good for
- Teams that already use Zoho CRM, Zoho Sheet or other Zoho apps
- Field surveys on tablets where there is no connection
- Single users who want unlimited responses on an annual plan
Worth knowing
- The free plan allows 10 questions and 100 responses per survey, with no skip logic, logo or XLS and CSV export.
- Free, Basic, Plus and Pro each include 1 user; only Enterprise has 3 users, user management and audit logs.
- Basic is sold on annual billing only, and monthly billing limits responses per survey to between 3,000 and 7,000 a month.
- Webhooks, white labeling and the Google Sheets, Zapier, Zoho CRM and Tableau integrations start at Pro.
Key features
- Survey builder and AI Survey Creator
- Build from more than 30 question types and over 250 templates, or describe a survey and have the AI Survey Creator draft it. Both are on every plan.
- Skip logic and scoring
- Display, page and answer logic show or skip questions based on earlier answers, and scoring assigns points to responses. Both start on Plus.
- Distribution channels
- Send surveys by email, link, social media, website embed, pop-up or inside an email on every plan. SMS distribution starts on Plus.
- Offline collection
- An offline feedback app for iPad and Android tablets runs surveys in kiosk mode and uploads responses once a connection returns. Available from Basic.
- Reports and analysis
- Real-time reports are on every plan. Filters and sentiment analysis start on Basic, cross-tab and trend reports on Plus, and SPSS export on Pro.
- White labeling and translation
- Pro and Enterprise can host surveys on their own domain with a custom favicon and translate a survey into more than 90 languages.
Zoho Survey pricing
- Starts at
- $7.42 per month, billed annually (Basic, annual billing only)
- Free plan
- 1 user, unlimited surveys, 10 questions and 100 responses per survey, with email, embed and pop-up distribution. No skip logic, logo or XLS and CSV export.
- Free trial
- 7-day Enterprise trial, no credit card required
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 1 user, unlimited surveys, 10 questions and 100 responses per survey, the AI Survey Creator and real-time responses. |
| Basic | $7.42per month, billed annually (no monthly billing) | 1 user, unlimited questions and 12,000 responses per survey a year, with logo and theme customization, offline collection and XLS and CSV export. |
| Plus | $25per month, billed annually ($35 billed monthly) | 1 user and unlimited responses on annual billing (3,000 per survey a month on monthly), plus skip logic, scoring, SMS and cross-tab reports. |
| Pro | $35per month, billed annually ($49 billed monthly) | 1 user, plus multilingual surveys, white labeling, webhooks, SPSS export and the Zoho CRM, Google Sheets, Zapier and Tableau integrations. |
| Enterprise | $75per month, billed annually ($109 billed monthly) | 3 users, with user management, departments, single sign-on, audit logs, priority support and personalized onboarding. |
Read from zoho.com on Oct 6, 2026. Prices change, so confirm with Zoho Survey before you buy.
Ways to pay less
- Annual discountSave up to 35% with yearly billing
The pricing page advertises up to 35% off for yearly billing: Plus is $25 instead of $35 per month, Pro $35 instead of $49 and Enterprise $75 instead of $109.
Stated on zoho.com - NonprofitDiscount for qualifying non-profits
The pricing page says qualifying non-profit organizations can get a discount by emailing the Zoho Survey sales team. No percentage is published.
Stated on zoho.com
Works with
Zoho Survey alternatives
- Zoho Survey vs SurveyMonkey
Free plan · from $46/mo
- Zoho Survey vs Google Forms
Free plan · from $7/mo
- Zoho Survey vs Zoho Forms
Free plan · from $10/mo
- Zoho Survey vs SurveySparrow
Free plan · from $19/mo
- Zoho Survey vs QuestionPro
Free plan · from $99/mo
Common questions
Is Zoho Survey free?
Zoho Survey has a free plan. 1 user, unlimited surveys, 10 questions and 100 responses per survey, with email, embed and pop-up distribution. No skip logic, logo or XLS and CSV export. Paid plans start at $7.42 per month, billed annually (Basic, annual billing only).
How much does Zoho Survey cost?
Zoho Survey lists 5 plans. Free: $0. Basic: $7.42 per month, billed annually (no monthly billing). Plus: $25 per month, billed annually ($35 billed monthly). Pro: $35 per month, billed annually ($49 billed monthly). Enterprise: $75 per month, billed annually ($109 billed monthly). Prices were read from zoho.com on Oct 6, 2026.
What platforms does Zoho Survey work on?
Zoho Survey is available on Web, iOS and Android.
Does Zoho Survey offer any discounts?
Zoho Survey publicly lists the following: Save up to 35% with yearly billing; Discount for qualifying non-profits.
Does Zoho Survey have a Windows app?
No Windows app was listed when its pages were read on Oct 6, 2026. Zoho Survey is listed for Web, iOS and Android.
Does Zoho Survey have a macOS app?
No macOS app was listed when its pages were read on Oct 6, 2026. Zoho Survey is listed for Web, iOS and Android.
Is Zoho Survey open source?
Zoho Survey is not described as open source on its own site, as read on Oct 6, 2026.
Does Zoho Survey work offline?
Yes, according to its own site. What works without a connection differs by plan and platform, so check the vendor's page for the detail.
What does Zoho Survey integrate with?
Zoho Survey's listing names Zoho CRM, Zoho Sheet, Google Sheets, Slack, Zendesk, Shopify, Zapier and Tableau. A listing names up to eight integrations, so it may connect to more.
Does Zoho Survey have a free trial?
Yes. 7-day Enterprise trial, no credit card required.
Who makes Zoho Survey?
Zoho Survey is made by Zoho Corporation.
What are the alternatives to Zoho Survey?
The closest alternatives to Zoho Survey in our directory are SurveyMonkey, Google Forms, Zoho Forms, SurveySparrow and QuestionPro. Each one has a side-by-side comparison with Zoho Survey.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Oct 6, 2026.