Zoho Forms vs Zoho Survey
We give Zoho Forms a 3.8 GPA and Zoho Survey a 3.6, out of 4.0. Zoho Forms grades higher on ease of use. They get the same grade on value for money, the free plan, features and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Zoho Forms
No-code form builder with approvals, payments and mobile apps
Zoho Survey
Survey builder from Zoho with offline collection and reports
How we grade them
| 3.8GPAZoho FormsExcellent | 3.6GPAZoho SurveyExcellent | |
|---|---|---|
| Value for money | ABasic is $10 a month billed annually, or $12 monthly, for unlimited forms and 10,000 submissions a month. That's well under what a typical form tool charges. It covers one user, mind: 10 users start at Standard, which is $25 a month billed annually. | ABasic is $7.42 a month, billed annually only, for unlimited questions and 12,000 responses per survey a year. That's a fraction of the usual forms price. Even Plus, where skip logic and scoring begin, is $25 with unlimited responses on annual billing. |
| Free plan and trial | BFree forever, with 500 submissions a month, which is decent. But it's 3 forms, 1 user and 10 payment submissions, and your forms show a Powered by Zoho footer. | BUnlimited surveys for 1 user, but each one stops at 10 questions and 100 responses, with no skip logic, no logo and no XLS or CSV export. Tight. There's a 7-day Enterprise trial with no credit card. |
| Features | AMore than 50 field types, subforms, formulas and multi-page layouts, and Zia can build a form from a prompt, a PDF or a photo of a paper one. Submissions can go through multilevel approvals, take payments through Stripe or PayPal, and come out as PDFs. Approvals start on Standard. | AMore than 30 question types, over 250 templates and an AI Survey Creator on every plan. Surveys go out by email, link, embed, pop-up, QR code or SMS, and an offline app runs them in kiosk mode. Cross-tab and trend reports start on Plus, SPSS export on Pro. |
| Ease of use | A4.6 from about 450 App Store ratings. It's drag and drop with no code, and Zia will turn a prompt into a first draft for you. | BNo App Store rating on record, so a B is as high as we go. Describe a survey and the AI Survey Creator drafts it, or pick one of more than 250 templates. |
| Platforms and integrations | AWeb, iPhone and Android, and the phone apps collect entries offline, with kiosk mode and barcode scanning. It connects to Zoho CRM, Zoho Desk, Google Sheets, Microsoft Teams, Zapier and WordPress. | AWeb, iPhone and Android, with an offline app for iPad and Android tablets. It connects to Zoho CRM, Google Sheets, Zapier and Tableau, though those integrations and webhooks only start at Pro. |
| Best for | low-cost business forms with approvals and offline apps | low-cost surveys, online or off |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Zoho Forms and Zoho Survey. How we grade
Where they differ
- Zoho Forms starts at $10 per month, billed annually ($12 billed monthly). Zoho Survey starts at $7.42 per month, billed annually (Basic, annual billing only).
- Zoho Forms also covers workflow automation and no-code.
- Zoho Survey also covers surveys.
At a glance
| Zoho Forms | Zoho Survey | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | $10 per month, billed annually ($12 billed monthly) | $7.42 per month, billed annually (Basic, annual billing only) |
| Free plan | Free plan, free forever: 1 user, 3 forms, 500 submissions per month, 200 MB of file storage and 10 payment submissions. Forms show a Powered by Zoho footer. | 1 user, unlimited surveys, 10 questions and 100 responses per survey, with email, embed and pop-up distribution. No skip logic, logo or XLS and CSV export. |
| Free trial | None listed | 7-day Enterprise trial, no credit card required |
| Web | ||
| iOS | ||
| Android | ||
| Made by | Zoho Corporation | Zoho Corporation |
| Price read from | zoho.com | zoho.com |
| Checked | Oct 5, 2026 | Oct 6, 2026 |
Who each one suits
Zoho Forms
- Businesses that already run Zoho CRM, Desk or other Zoho apps
- Field teams collecting data on phones without a connection
- Processes where each submission needs multilevel approval
Zoho Survey
- Teams that already use Zoho CRM, Zoho Sheet or other Zoho apps
- Field surveys on tablets where there is no connection
- Single users who want unlimited responses on an annual plan
Worth knowing
Zoho Forms
- The Free plan is limited to 3 forms and 500 submissions a month, and its forms carry a Powered by Zoho footer.
- Basic covers a single user; 10 users start at Standard, and the user add-on is available only on Premium.
- HIPAA compliance and form encryption are listed under the Premium plan.
- Every plan has a monthly submission cap; extra submissions and storage are add-ons for paid plans.
Zoho Survey
- The free plan allows 10 questions and 100 responses per survey, with no skip logic, logo or XLS and CSV export.
- Free, Basic, Plus and Pro each include 1 user; only Enterprise has 3 users, user management and audit logs.
- Basic is sold on annual billing only, and monthly billing limits responses per survey to between 3,000 and 7,000 a month.
- Webhooks, white labeling and the Google Sheets, Zapier, Zoho CRM and Tableau integrations start at Pro.
Key features
Zoho Forms
- Drag-and-drop builder
- Build standard, card-style or spotlight forms without code, using more than 50 field types, subforms, formulas and multi-page layouts.
- AI form creation with Zia
- Generate a form from a prompt, or convert a PDF or a photo of a paper form into an editable form. A Smart Scan field fills in answers from an uploaded document image.
- Approvals and workflows
- Send submissions through multilevel approvals, assign entries to team members, and trigger emails based on responses. Approvals are listed from the Standard plan.
- Payments
- Collect payments through gateways including Stripe, PayPal, Square, Razorpay and Authorize.Net. The Free plan allows 10 payment submissions.
- Mobile apps with offline mode
- The iOS and Android apps build forms and collect entries without a connection, with kiosk mode, QR and barcode scanning, location capture and signatures.
- Reports and PDF documents
- Build reports with filters, a Kanban view and CSV or PDF export, and turn submissions into PDFs such as certificates and invoices.
Zoho Survey
- Survey builder and AI Survey Creator
- Build from more than 30 question types and over 250 templates, or describe a survey and have the AI Survey Creator draft it. Both are on every plan.
- Skip logic and scoring
- Display, page and answer logic show or skip questions based on earlier answers, and scoring assigns points to responses. Both start on Plus.
- Distribution channels
- Send surveys by email, link, social media, website embed, pop-up or inside an email on every plan. SMS distribution starts on Plus.
- Offline collection
- An offline feedback app for iPad and Android tablets runs surveys in kiosk mode and uploads responses once a connection returns. Available from Basic.
- Reports and analysis
- Real-time reports are on every plan. Filters and sentiment analysis start on Basic, cross-tab and trend reports on Plus, and SPSS export on Pro.
- White labeling and translation
- Pro and Enterprise can host surveys on their own domain with a custom favicon and translate a survey into more than 90 languages.
Plans
Zoho Forms
Free$0
1 user, 3 forms, 500 submissions a month, 200 MB of storage and up to 10 payment submissions.
Basic$10
per month, billed annually ($12 billed monthly)
1 user, unlimited forms, 10,000 submissions a month and 500 MB of storage, with branding and custom form themes.
Standard$25
per month, billed annually ($30 billed monthly)
10 users, 25,000 submissions a month and 2 GB of storage, plus approvals.
Professional$50
per month, billed annually ($60 billed monthly)
25 users, 75,000 submissions a month and 5 GB of storage.
Premium$90
per month, billed annually ($110 billed monthly)
100 users, 150,000 submissions a month and 10 GB of storage, plus HIPAA compliance, form encryption and SMTP.
Zoho Survey
Free$0
1 user, unlimited surveys, 10 questions and 100 responses per survey, the AI Survey Creator and real-time responses.
Basic$7.42
per month, billed annually (no monthly billing)
1 user, unlimited questions and 12,000 responses per survey a year, with logo and theme customization, offline collection and XLS and CSV export.
Plus$25
per month, billed annually ($35 billed monthly)
1 user and unlimited responses on annual billing (3,000 per survey a month on monthly), plus skip logic, scoring, SMS and cross-tab reports.
Pro$35
per month, billed annually ($49 billed monthly)
1 user, plus multilingual surveys, white labeling, webhooks, SPSS export and the Zoho CRM, Google Sheets, Zapier and Tableau integrations.
Enterprise$75
per month, billed annually ($109 billed monthly)
3 users, with user management, departments, single sign-on, audit logs, priority support and personalized onboarding.
Ways to pay less
Zoho Forms
- Annual discount
Lower monthly rate with annual billing
Billed annually, Basic is $10 per month instead of $12, Standard $25 instead of $30, Professional $50 instead of $60 and Premium $90 instead of $110.
Zoho Survey
- Annual discount
Save up to 35% with yearly billing
The pricing page advertises up to 35% off for yearly billing: Plus is $25 instead of $35 per month, Pro $35 instead of $49 and Enterprise $75 instead of $109.
- Nonprofit
Discount for qualifying non-profits
The pricing page says qualifying non-profit organizations can get a discount by emailing the Zoho Survey sales team. No percentage is published.
