Formstack vs Zoho Forms

Formstack

• Organizations that want forms, generated documents and eSignatures from one vendor
• Salesforce teams that want forms managed inside their org
• Approval processes that route each submission through several reviewers

Zoho Forms

• Businesses that already run Zoho CRM, Desk or other Zoho apps
• Field teams collecting data on phones without a connection
• Processes where each submission needs multilevel approval

Formstack

• There is no free plan; the entry price is $83 per month paid annually after a 14-day trial.
• The Forms plan includes one builder user, 25 forms and 1,000 submissions per form.
• Document generation and eSignatures come with the Suite plan, not the Forms plan.
• HIPAA compliance is listed as an add-on, and SSO and custom SLAs under Enterprise.

Zoho Forms

• The Free plan is limited to 3 forms and 500 submissions a month, and its forms carry a Powered by Zoho footer.
• Basic covers a single user; 10 users start at Standard, and the user add-on is available only on Premium.
• HIPAA compliance and form encryption are listed under the Premium plan.
• Every plan has a monthly submission cap; extra submissions and storage are add-ons for paid plans.

Formstack

No-code form builder

Formstack Forms builds custom online forms without code and styles them with an organization's logos, colors and themes.

AI form creation

An AI-powered builder drafts a form, so users do not have to start from a blank page or add every field by hand.

Form prefill

Send prefilled links, or use SSO-powered prefill to populate information that is already known about the person completing the form.

Approvals and step logic

Group approvals, step logic and conditional routing move a submission through the people who need to review it.

Documents and Sign

The Suite plan generates documents from collected data, with 250 document deliveries a month, and includes unlimited eSignatures with no per-envelope fee.

Forms for Salesforce

A separate Salesforce-native product whose forms are built and managed inside a Salesforce org. It is sold with custom pricing.

Zoho Forms

Drag-and-drop builder

Build standard, card-style or spotlight forms without code, using more than 50 field types, subforms, formulas and multi-page layouts.

AI form creation with Zia

Generate a form from a prompt, or convert a PDF or a photo of a paper form into an editable form. A Smart Scan field fills in answers from an uploaded document image.

Approvals and workflows

Send submissions through multilevel approvals, assign entries to team members, and trigger emails based on responses. Approvals are listed from the Standard plan.

Payments

Collect payments through gateways including Stripe, PayPal, Square, Razorpay and Authorize.Net. The Free plan allows 10 payment submissions.

Mobile apps with offline mode

The iOS and Android apps build forms and collect entries without a connection, with kiosk mode, QR and barcode scanning, location capture and signatures.

Reports and PDF documents

Build reports with filters, a Kanban view and CSV or PDF export, and turn submissions into PDFs such as certificates and invoices.

Formstack

• Forms$83

  per month, paid annually ($99 billed monthly)

  1 builder user, 25 forms, 1,000 submissions per form and 2 GB of storage.

• Suite$250

  per month, paid annually ($299 billed monthly)

  Forms, Documents and Sign: 3 builder users, 100 forms, 5,000 submissions per form, 10 GB, 250 document deliveries a month and unlimited eSignatures.

• Salesforce SolutionsCustom

  Salesforce-native forms with document generation and eSignature, Experience Cloud integration and Salesforce Shield compatibility.

• EnterpriseCustom

  Unlimited users and submissions, SSO and advanced security, custom SLAs, API access and a dedicated Customer Success Manager.

Zoho Forms

• Free$0

  1 user, 3 forms, 500 submissions a month, 200 MB of storage and up to 10 payment submissions.

• Basic$10

  per month, billed annually ($12 billed monthly)

  1 user, unlimited forms, 10,000 submissions a month and 500 MB of storage, with branding and custom form themes.

• Standard$25

  per month, billed annually ($30 billed monthly)

  10 users, 25,000 submissions a month and 2 GB of storage, plus approvals.

• Professional$50

  per month, billed annually ($60 billed monthly)

  25 users, 75,000 submissions a month and 5 GB of storage.

• Premium$90

  per month, billed annually ($110 billed monthly)

  100 users, 150,000 submissions a month and 10 GB of storage, plus HIPAA compliance, form encryption and SMTP.

Formstack

• Annual discount

  Save 2 months with annual plans

  Forms is $83 per month paid annually versus $99 on monthly billing, and Suite is $250 versus $299. The pricing page describes the saving as 2 months.

• Nonprofit

  25% nonprofit discount

  Formstack gives 25% off to 501(c)(3) organizations and comparable registered charities abroad. Educational and governmental institutions are not eligible.

Zoho Forms

• Annual discount

  Lower monthly rate with annual billing

  Billed annually, Basic is $10 per month instead of $12, Standard $25 instead of $30, Professional $50 instead of $60 and Premium $90 instead of $110.