Formstack vs Paperform

Formstack

• Organizations that want forms, generated documents and eSignatures from one vendor
• Salesforce teams that want forms managed inside their org
• Approval processes that route each submission through several reviewers

Paperform

• Small businesses selling services, bookings or products through a form
• Teams that want unlimited users on a flat-priced plan
• Forms that have to match the look of a brand's landing pages

Formstack

• There is no free plan; the entry price is $83 per month paid annually after a 14-day trial.
• The Forms plan includes one builder user, 25 forms and 1,000 submissions per form.
• Document generation and eSignatures come with the Suite plan, not the Forms plan.
• HIPAA compliance is listed as an add-on, and SSO and custom SLAs under Enterprise.

Paperform

• The Free plan accepts 30 submissions a month, and its Paperform badge cannot be turned off.
• Webhooks, REST API access, custom PDFs, partial submissions and hidden fields all need a paid plan.
• A custom domain costs an extra $20 per month on Pro; Business includes one.
• SAML SSO, roles and multiple workspaces start at Business, at $124 per month billed annually.

Formstack

No-code form builder

Formstack Forms builds custom online forms without code and styles them with an organization's logos, colors and themes.

AI form creation

An AI-powered builder drafts a form, so users do not have to start from a blank page or add every field by hand.

Form prefill

Send prefilled links, or use SSO-powered prefill to populate information that is already known about the person completing the form.

Approvals and step logic

Group approvals, step logic and conditional routing move a submission through the people who need to review it.

Documents and Sign

The Suite plan generates documents from collected data, with 250 document deliveries a month, and includes unlimited eSignatures with no per-envelope fee.

Forms for Salesforce

A separate Salesforce-native product whose forms are built and managed inside a Salesforce org. It is sold with custom pricing.

Paperform

Doc-style editor and templates

Edit a form like a document, adding questions with slash commands, or start from one of 30,000+ templates. A one-at-a-time mode shows a single question per screen.

Payments and subscriptions

Take payments through Stripe, Square or Braintree with no Paperform transaction fee on any plan. Subscriptions and coupon codes need a paid plan.

Appointment bookings

An appointment field takes bookings inside a form, manages availability and syncs events to Google Calendar. Booking submissions are unlimited on every plan.

Logic, scoring and calculations

Conditional logic shows or hides questions, content and emails, and scoring works on every plan. The calculation field is one of five paid-only field types.

AI form creation and insights

Describe a form in plain language and AI drafts it, which is included in the Free plan. AI help with calculations and AI report insights need a paid plan.

Papersign and Stepper workflows

Each plan includes documents signed through Papersign, 3 a month on Free and 25 on Pro, and multi-step workflow automations built in Stepper.

Formstack

• Forms$83

  per month, paid annually ($99 billed monthly)

  1 builder user, 25 forms, 1,000 submissions per form and 2 GB of storage.

• Suite$250

  per month, paid annually ($299 billed monthly)

  Forms, Documents and Sign: 3 builder users, 100 forms, 5,000 submissions per form, 10 GB, 250 document deliveries a month and unlimited eSignatures.

• Salesforce SolutionsCustom

  Salesforce-native forms with document generation and eSignature, Experience Cloud integration and Salesforce Shield compatibility.

• EnterpriseCustom

  Unlimited users and submissions, SSO and advanced security, custom SLAs, API access and a dedicated Customer Success Manager.

Paperform

• Free$0

  Unlimited forms and users with 30 submissions a month, 200 workflow steps and 3 signed documents a month. Forms show a Paperform badge.

• Pro$49

  per month, billed annually ($59 month-to-month)

  Unlimited submissions under fair use, no Paperform branding, custom HTML and CSS, 25 signed documents a month and 10 GB of upload storage.

• Business$124

  per month, billed annually ($149 month-to-month)

  10 workspaces, admin and user roles, SAML SSO, 1 custom domain, 100 signed documents a month and 100 GB of upload storage.

• EnterpriseCustom

  Unlimited workspaces, custom domains and signed documents, custom roles, audit trails, local data residency, an SLA and a dedicated CSM.

Formstack

• Annual discount

  Save 2 months with annual plans

  Forms is $83 per month paid annually versus $99 on monthly billing, and Suite is $250 versus $299. The pricing page describes the saving as 2 months.

• Nonprofit

  25% nonprofit discount

  Formstack gives 25% off to 501(c)(3) organizations and comparable registered charities abroad. Educational and governmental institutions are not eligible.

Paperform

• Annual discount

  About 17% off with annual billing

  Paperform says paying annually saves roughly 17%: Pro is $49 per month billed annually versus $59 month-to-month, and Business is $124 versus $149.

• Nonprofit

  Nonprofit discounts on Business and Enterprise

  Paperform offers nonprofit discounts on the Business and Enterprise plans, arranged by emailing its support team. No percentage is published.