SurveyLab review (2026): is the free plan enough?
Online survey software with a mobile app and a free tier
Black Friday: is there a SurveyLab sale?
SurveyLab report card
Fair · out of 4.0 · graded Nov 13, 2026
Best for surveys sent by link, email, SMS or QR code
SurveyLab sends surveys by link, email, SMS or QR code and has an offline mobile app. Plans are counted in completed responses, and the free plan stops at 50. The API and integrations are listed on Enterprise only.
Who SurveyLab is for
- Fits if you want one survey sent by email, SMS and QR code
- Works for teams that collect answers offline on a phone
Who SurveyLab is not for
- Tight if you stay free, because collection stops at 50 responses
- Pricey if you grow: 1,000, 2,500 or 10,000 completed responses a month at $40, $82 and $207
- Watch out: API, integrations, AI analytics and 360 surveys need Enterprise
- Watch out: the pricing page shows PLN, EUR, USD and GBP, so check the currency before you buy
Why SurveyLab gets a 2.2
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- CValue for moneyStarter is $40 a month on yearly billing for 1,000 responses, right at the edge of the dearer quarter of forms tools. Advanced is $82 and Professional $207.
- CFree plan and trialAfter a 14-day trial the account drops to Free, which keeps Starter features but stops collecting at 50 responses. That's a cap you'll reach in one decent mailing.
- CFeaturesLogic, NPS, CSAT, CES, exports and an offline app are covered. The listing puts API, integrations, AI analytics, white label and 360 surveys on Enterprise only.
- CEase of useNo store rating on record. You build each survey yourself, set up the logic and pick the channel.
- BPlatforms and integrationsWeb plus iPhone and Android apps, and a list of connectors including Zendesk, Slack and Salesforce. No desktop app, and the API is Enterprise only.
What these grades rest on. Graded from this listing, whose facts were read from SurveyLab's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
Make SurveyLab? Put this grade on your site
Paste this where you want the badge. It links here and follows the grade if it changes. About badges
<a href="https://toolgpa.com/tools/surveylab#review"><img src="https://toolgpa.com/badge/surveylab.svg" alt="SurveyLab: 2.2 GPA on ToolGPA" width="196" height="56"></a>Where SurveyLab stands among form and survey tools
SurveyLab's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
It stands best on platforms and integrations (B, above 46 of 148) and worst on features (C, above 5).
Its paid plans start at $40 a month, against a middle price of $20 for the category: 81 of the 114 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 30 tools score higher and cost less.
Each grade against the category
Every bar is all 149 form and survey tools we grade, cut by the letter each got. SurveyLab’s own letter is outlined.
- CValue for moneyAbove 35 of 148, level with 71
- CFree plan and trialAbove 32 of 148, level with 78
- CFeaturesAbove 5 of 148, level with 90
- CEase of useAbove 7 of 148, level with 135
- BPlatforms and integrationsAbove 46 of 148, level with 101
Price against what you get
Each dot is one of 121 form and survey tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep SurveyLab, or make your own?
Keep it
The plain part of SurveyLab you could make: surveys, forms and reports. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
It costs $480 a year.
What you could make
- Surveys, forms and reports: an app builder makes these well.
What you could not
- Connections that pull numbers from dozens of other services.
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Cint, Dynata and Zendesk among them.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. SurveyLab’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is SurveyLab?
SurveyLab is an online survey tool for customer feedback, employee and 360 surveys, market research and tests. Surveys are built in the browser and sent by link, email, SMS or QR code, and results can be filtered, exported and shown in reports. Paid plans are sized by completed responses per month.
Worth knowing
- Plans are capped by responses per month (1,000, 2,500 or 10,000), and a response is one completed survey.
- The Free plan stops collecting at 50 responses.
- API and integrations, AI analytics, white label and 360 surveys are listed only under Enterprise.
- The pricing page shows PLN, EUR, USD and GBP; the dollar figures are recorded here.
Key features
- Multichannel collection
- Surveys can be sent by link, email, SMS and QR code, and are scaled to phones, tablets and desktops automatically.
- Survey logic
- Branching and piping are included, with advanced logic, quotas and question or page rotation on higher plans.
- Satisfaction metrics
- NPS, CSAT and CES question formats are on every paid plan, and 360 feedback surveys are on Enterprise.
- Reports and exports
- Report filters on every plan, crosstab reports and dashboards on Professional, and CSV, Excel and SPSS export on the plans that list them.
- Offline mobile app
- An Android and iOS app lets people take surveys offline and syncs the answers when a connection returns. Offline responses are listed from Professional up.
- Multi-language surveys
- Surveys can be translated, and the respondent's browser language selects the version shown, including right-to-left languages.
SurveyLab pricing
As of Nov 13, 2026, SurveyLab has a free plan, and paid plans start at $40 per month for 1,000 responses, billed annually ($49 billed monthly).
- Starts at
- $40 per month for 1,000 responses, billed annually ($49 billed monthly)
- Free plan
- Free plan after the 14-day trial: all Starter features, but collection stops at 50 responses.
- Free trial
- 14-day free trial on every new account; it then drops to the Free plan
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | Starter features, limited to 50 responses. |
| Starter | $40per month for 1,000 responses, billed annually ($49 billed monthly) | 1,000 responses a month, multichannel surveys, survey logic, CSV and Excel export, NPS, CSAT and CES, report filters and themes. $490 billed yearly. |
| Advanced | $82per month for 2,500 responses, billed annually ($99 billed monthly) | Adds data trends, SPSS export, piping, metrics, answer rotation and multilanguage surveys. $990 billed yearly. |
| Professional | $207per month for 10,000 responses, billed annually ($249 billed monthly) | Adds advanced logic, offline responses with the mobile app, quotas, crosstab reports, dashboards and 3 users. $2,490 billed yearly. |
| Enterprise | Custom | Unlimited responses, 5 or more users, API and integrations, AI analytics, white label, on-premise option and an SLA. Sold through sales. |
Read from surveylab.com on Nov 13, 2026. Prices change, so confirm with SurveyLab before you buy.
Ways to pay less
- Annual discount20% off with a 12-month subscription
The pricing page shows 12 months for the price of 10 (2 free) and its FAQ says a 12-month subscription gets 20% off.
Stated on surveylab.com
Works with
- Cint
- Dynata
- Zendesk
- Slack
- Salesforce
- Intercom
- LiveChat
- Synerise
SurveyLab alternatives
- SurveyLab vs SurveyMonkey
Free plan · from $39/mo
- SurveyLab vs QuestionPro
Free plan · from $99/mo
- SurveyLab vs Alchemer
Free plan · from $315/yr
- SurveyLab vs Sogolytics
Free plan · from $66/mo
- SurveyLab vs LimeSurvey
Free plan · from $39/mo
Common questions
Does SurveyLab have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. SurveyLab is listed for Web, iOS and Android.
Does SurveyLab have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. SurveyLab is listed for Web, iOS and Android.
Is SurveyLab open source?
SurveyLab is not described as open source on its own site, as read on Nov 13, 2026.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 13, 2026.