SurveyLab vs SurveyMonkey (2026): which should you pick?

Pick SurveyLab if

• Fits if you want one survey sent by email, SMS and QR code
• Works for teams that collect answers offline on a phone

Look elsewhere if

• Tight if you stay free, because collection stops at 50 responses
• Pricey if you grow: 1,000, 2,500 or 10,000 completed responses a month at $40, $82 and $207
• Watch out: API, integrations, AI analytics and 360 surveys need Enterprise
• Watch out: the pricing page shows PLN, EUR, USD and GBP, so check the currency before you buy

Pick SurveyMonkey if

• Fits if you run customer, employee or market research and need statistics on the answers
• Works for a one-off project on the month-to-month Standard plan, at $149 for the month

Look elsewhere if

• Pricey if you only need a simple form, at $39 a month billed annually ($468) for the cheapest yearly plan
• Pricey if you want crosstabs, advanced logic or multilingual surveys, since all wait for Premier at $139 a month
• Tight if you stay free: 10 questions per survey, and the number of viewable responses is only shown after sign-up
• Watch out: paid plans cap responses (1,000 a month on Standard, 15,000 a year on Advantage) and charge $0.15 for each extra
• Skip it if you're a team of two, as Team plans need 3 users, and Salesforce, Power BI, Tableau and SSO need Enterprise at 5 or more

SurveyLab

• Plans are capped by responses per month (1,000, 2,500 or 10,000), and a response is one completed survey.
• The Free plan stops collecting at 50 responses.
• API and integrations, AI analytics, white label and 360 surveys are listed only under Enterprise.
• The pricing page shows PLN, EUR, USD and GBP; the dollar figures are recorded here.

SurveyMonkey

• The free Basic plan allows 10 questions per survey and shows only a limited number of responses per survey.
• Standard Monthly is the only plan billed month to month; the Advantage, Premier and Team plans are billed annually.
• Team plans need at least 3 users. SSO and the Salesforce, Marketo, Power BI and Tableau integrations are Enterprise-only, and Enterprise needs 5 or more users and a demo.
• Paid plans cap responses (1,000 a month on Standard, 15,000 a year on Advantage) and charge $0.15 per extra response.

SurveyLab

Multichannel collection

Surveys can be sent by link, email, SMS and QR code, and are scaled to phones, tablets and desktops automatically.

Survey logic

Branching and piping are included, with advanced logic, quotas and question or page rotation on higher plans.

Satisfaction metrics

NPS, CSAT and CES question formats are on every paid plan, and 360 feedback surveys are on Enterprise.

Reports and exports

Report filters on every plan, crosstab reports and dashboards on Professional, and CSV, Excel and SPSS export on the plans that list them.

Offline mobile app

An Android and iOS app lets people take surveys offline and syncs the answers when a connection returns. Offline responses are listed from Professional up.

Multi-language surveys

Surveys can be translated, and the respondent's browser language selects the version shown, including right-to-left languages.

SurveyMonkey

Build with AI

Type a prompt that describes the goals of a survey and SurveyMonkey generates a draft to edit and customize. It is listed on the free Basic plan.

Logic and survey controls

Skip logic starts on Standard Monthly. Advanced logic, block randomization and multilingual surveys are reserved for the Premier tiers.

Analyze with AI and Thematic Analysis

Ask a question to get AI-generated charts and insight summaries, and have open-ended answers grouped into themes. Both start on the Advantage tier.

Statistical analysis

Statistical significance and multi-survey analysis come with the Advantage tier, and crosstabs with Premier.

Team seats and shared assets

Team plans share brand assets and set user roles and permissions. Full Access seats create and send surveys; Analyst seats view, comment on and analyze shared ones.

Mobile apps

Free iOS and Android apps create, send and analyze surveys, with push notifications. The separate SurveyMonkey Anywhere app adds kiosk mode, plus an Offline Mode on Enterprise plans.

SurveyLab

• Free$0

  Starter features, limited to 50 responses.

• Starter$40

  per month for 1,000 responses, billed annually ($49 billed monthly)

  1,000 responses a month, multichannel surveys, survey logic, CSV and Excel export, NPS, CSAT and CES, report filters and themes. $490 billed yearly.

• Advanced$82

  per month for 2,500 responses, billed annually ($99 billed monthly)

  Adds data trends, SPSS export, piping, metrics, answer rotation and multilanguage surveys. $990 billed yearly.

• Professional$207

  per month for 10,000 responses, billed annually ($249 billed monthly)

  Adds advanced logic, offline responses with the mobile app, quotas, crosstab reports, dashboards and 3 users. $2,490 billed yearly.

• EnterpriseCustom

  Unlimited responses, 5 or more users, API and integrations, AI analytics, white label, on-premise option and an SLA. Sold through sales.

SurveyMonkey

• Basic$0

  1 user, unlimited surveys, 10 questions per survey and a limited number of responses per survey, with Build with AI.

• Standard Monthly$149

  per month, billed monthly

  Unlimited questions and 1,000 responses per month, with skip logic, custom design, email invitations and data exports.

• Advantage Annual$39

  per month, billed annually ($468)

  15,000 responses per year, plus payments, statistical significance, multi-survey analysis, Analyze with AI and Thematic Analysis.

• Premier Annual$139

  per month, billed annually ($1,668)

  40,000 responses per year, plus white label branding, advanced logic, multilingual surveys, crosstabs and phone support.

• Team Advantage$30

  per user / month, billed annually, 3-user minimum

  50,000 responses per year, shared brand assets, user roles and account permissions, and the Advantage analysis tools.

• Team Premier$92

  per user / month, billed annually, 3-user minimum

  100,000 responses per year, plus white label branding, advanced logic, multilingual surveys, crosstabs and phone support.

SurveyLab

• Annual discount

  20% off with a 12-month subscription

  The pricing page shows 12 months for the price of 10 (2 free) and its FAQ says a 12-month subscription gets 20% off.

SurveyMonkey

• Education

  Reduced pricing for students and educators

  Students and educators on a free plan in the US and UK can upgrade at reduced prices from a link on the pricing page. Discounts are granted at SurveyMonkey's discretion for one-year periods.

• Nonprofit

  Discounts for eligible nonprofits

  Nonprofits on a free plan can submit a discount application. Discounts are discretionary, run for one year and cannot be added to an existing paid account.

• By country

  Lower price shown to buyers in India

  On October 9, 2026 the pricing page read from India showed Advantage Annual at ₹1,999 a month (₹23,988 billed annually); read from the United States the same day it showed $39 a month ($468).