Formstack vs Jotform

Formstack

• Organizations that want forms, generated documents and eSignatures from one vendor
• Salesforce teams that want forms managed inside their org
• Approval processes that route each submission through several reviewers

Jotform

• Solo users who need payments, signatures and forms in one account
• Field teams collecting data on phones and tablets without a connection
• Nonprofits and schools, which get half off the single-user plans

Formstack

• There is no free plan; the entry price is $83 per month paid annually after a 14-day trial.
• The Forms plan includes one builder user, 25 forms and 1,000 submissions per form.
• Document generation and eSignatures come with the Suite plan, not the Forms plan.
• HIPAA compliance is listed as an add-on, and SSO and custom SLAs under Enterprise.

Jotform

• Bronze, Silver and Gold are single-user plans; Enterprise is the only multiuser plan.
• The free Starter plan allows 5 forms and 100 submissions a month, and its forms show Jotform branding.
• HIPAA compliance features are limited to the Gold and Enterprise plans.
• Paid plans have no trial period, only a 30-day money-back guarantee; once submission storage is full, the oldest responses are deleted.

Formstack

No-code form builder

Formstack Forms builds custom online forms without code and styles them with an organization's logos, colors and themes.

AI form creation

An AI-powered builder drafts a form, so users do not have to start from a blank page or add every field by hand.

Form prefill

Send prefilled links, or use SSO-powered prefill to populate information that is already known about the person completing the form.

Approvals and step logic

Group approvals, step logic and conditional routing move a submission through the people who need to review it.

Documents and Sign

The Suite plan generates documents from collected data, with 250 document deliveries a month, and includes unlimited eSignatures with no per-envelope fee.

Forms for Salesforce

A separate Salesforce-native product whose forms are built and managed inside a Salesforce org. It is sold with custom pricing.

Jotform

Drag-and-drop Form Builder

Build forms without code, starting from more than 20,000 premade templates, with conditional logic to show or hide fields and widgets that extend what a form can do.

Online payments

Collect one-time payments and recurring subscriptions through gateways such as PayPal, Stripe and Square. Monthly payment submissions are capped by plan, from 10 on Starter to 1,000 on Gold.

Jotform Sign

Create, share and e-sign documents. Signed documents count against a monthly limit that runs from 10 on Starter to 1,000 on Gold.

Workflows, Tables and reports

Jotform Workflows automates approval steps, Jotform Tables organizes submissions in a workspace, and Report Builder turns responses into charts and grids.

Mobile app with offline collection

The free iOS and Android app collects submissions without an internet connection and has a kiosk mode for gathering many responses on one device.

AI Agents

Agents trained on URLs, uploaded documents or custom Q&As answer questions and guide people through a form over chat, phone, SMS, WhatsApp and email.

Formstack

• Forms$83

  per month, paid annually ($99 billed monthly)

  1 builder user, 25 forms, 1,000 submissions per form and 2 GB of storage.

• Suite$250

  per month, paid annually ($299 billed monthly)

  Forms, Documents and Sign: 3 builder users, 100 forms, 5,000 submissions per form, 10 GB, 250 document deliveries a month and unlimited eSignatures.

• Salesforce SolutionsCustom

  Salesforce-native forms with document generation and eSignature, Experience Cloud integration and Salesforce Shield compatibility.

• EnterpriseCustom

  Unlimited users and submissions, SSO and advanced security, custom SLAs, API access and a dedicated Customer Success Manager.

Jotform

• Starter$0

  5 forms, 100 monthly submissions, 100 MB of space and 10 payment submissions a month, with Jotform branding.

• Bronze$34

  per month, billed annually ($39 billed monthly)

  25 forms, 1,000 monthly submissions, 1 GB of space and 100 payment submissions a month for one user.

• Silver$39

  per month, billed annually ($49 billed monthly)

  50 forms, 2,500 monthly submissions, 10 GB of space and 250 payment submissions a month for one user.

• Gold$99

  per month, billed annually ($129 billed monthly)

  100 forms, 10,000 monthly submissions, 100 GB of space and optional HIPAA compliance features, for one user.

• EnterpriseCustom

  The only multiuser plan: unlimited forms and submissions, SSO, user management, data residency and a custom domain.

Formstack

• Annual discount

  Save 2 months with annual plans

  Forms is $83 per month paid annually versus $99 on monthly billing, and Suite is $250 versus $299. The pricing page describes the saving as 2 months.

• Nonprofit

  25% nonprofit discount

  Formstack gives 25% off to 501(c)(3) organizations and comparable registered charities abroad. Educational and governmental institutions are not eligible.

Jotform

• Annual discount

  Save up to 20% with yearly billing

  The pricing page advertises up to 20% off for yearly payment. Bronze is $34 per month billed annually versus $39 monthly, Silver $39 versus $49 and Gold $99 versus $129.

• Nonprofit

  50% off for nonprofits

  Approved nonprofits get 50% off the Bronze, Silver and Gold plans and 30% off the Enterprise plan.

• Education

  50% off for educators and schools

  Verified teachers and academic institutions get 50% off Bronze, Silver and Gold and 30% off Enterprise. Fees for HIPAA, SSO and other add-ons are excluded.