Jotform vs Zoho Forms

Jotform

• Solo users who need payments, signatures and forms in one account
• Field teams collecting data on phones and tablets without a connection
• Nonprofits and schools, which get half off the single-user plans

Zoho Forms

• Businesses that already run Zoho CRM, Desk or other Zoho apps
• Field teams collecting data on phones without a connection
• Processes where each submission needs multilevel approval

Jotform

• Bronze, Silver and Gold are single-user plans; Enterprise is the only multiuser plan.
• The free Starter plan allows 5 forms and 100 submissions a month, and its forms show Jotform branding.
• HIPAA compliance features are limited to the Gold and Enterprise plans.
• Paid plans have no trial period, only a 30-day money-back guarantee; once submission storage is full, the oldest responses are deleted.

Zoho Forms

• The Free plan is limited to 3 forms and 500 submissions a month, and its forms carry a Powered by Zoho footer.
• Basic covers a single user; 10 users start at Standard, and the user add-on is available only on Premium.
• HIPAA compliance and form encryption are listed under the Premium plan.
• Every plan has a monthly submission cap; extra submissions and storage are add-ons for paid plans.

Jotform

Drag-and-drop Form Builder

Build forms without code, starting from more than 20,000 premade templates, with conditional logic to show or hide fields and widgets that extend what a form can do.

Online payments

Collect one-time payments and recurring subscriptions through gateways such as PayPal, Stripe and Square. Monthly payment submissions are capped by plan, from 10 on Starter to 1,000 on Gold.

Jotform Sign

Create, share and e-sign documents. Signed documents count against a monthly limit that runs from 10 on Starter to 1,000 on Gold.

Workflows, Tables and reports

Jotform Workflows automates approval steps, Jotform Tables organizes submissions in a workspace, and Report Builder turns responses into charts and grids.

Mobile app with offline collection

The free iOS and Android app collects submissions without an internet connection and has a kiosk mode for gathering many responses on one device.

AI Agents

Agents trained on URLs, uploaded documents or custom Q&As answer questions and guide people through a form over chat, phone, SMS, WhatsApp and email.

Zoho Forms

Drag-and-drop builder

Build standard, card-style or spotlight forms without code, using more than 50 field types, subforms, formulas and multi-page layouts.

AI form creation with Zia

Generate a form from a prompt, or convert a PDF or a photo of a paper form into an editable form. A Smart Scan field fills in answers from an uploaded document image.

Approvals and workflows

Send submissions through multilevel approvals, assign entries to team members, and trigger emails based on responses. Approvals are listed from the Standard plan.

Payments

Collect payments through gateways including Stripe, PayPal, Square, Razorpay and Authorize.Net. The Free plan allows 10 payment submissions.

Mobile apps with offline mode

The iOS and Android apps build forms and collect entries without a connection, with kiosk mode, QR and barcode scanning, location capture and signatures.

Reports and PDF documents

Build reports with filters, a Kanban view and CSV or PDF export, and turn submissions into PDFs such as certificates and invoices.

Jotform

• Starter$0

  5 forms, 100 monthly submissions, 100 MB of space and 10 payment submissions a month, with Jotform branding.

• Bronze$34

  per month, billed annually ($39 billed monthly)

  25 forms, 1,000 monthly submissions, 1 GB of space and 100 payment submissions a month for one user.

• Silver$39

  per month, billed annually ($49 billed monthly)

  50 forms, 2,500 monthly submissions, 10 GB of space and 250 payment submissions a month for one user.

• Gold$99

  per month, billed annually ($129 billed monthly)

  100 forms, 10,000 monthly submissions, 100 GB of space and optional HIPAA compliance features, for one user.

• EnterpriseCustom

  The only multiuser plan: unlimited forms and submissions, SSO, user management, data residency and a custom domain.

Zoho Forms

• Free$0

  1 user, 3 forms, 500 submissions a month, 200 MB of storage and up to 10 payment submissions.

• Basic$10

  per month, billed annually ($12 billed monthly)

  1 user, unlimited forms, 10,000 submissions a month and 500 MB of storage, with branding and custom form themes.

• Standard$25

  per month, billed annually ($30 billed monthly)

  10 users, 25,000 submissions a month and 2 GB of storage, plus approvals.

• Professional$50

  per month, billed annually ($60 billed monthly)

  25 users, 75,000 submissions a month and 5 GB of storage.

• Premium$90

  per month, billed annually ($110 billed monthly)

  100 users, 150,000 submissions a month and 10 GB of storage, plus HIPAA compliance, form encryption and SMTP.

Jotform

• Annual discount

  Save up to 20% with yearly billing

  The pricing page advertises up to 20% off for yearly payment. Bronze is $34 per month billed annually versus $39 monthly, Silver $39 versus $49 and Gold $99 versus $129.

• Nonprofit

  50% off for nonprofits

  Approved nonprofits get 50% off the Bronze, Silver and Gold plans and 30% off the Enterprise plan.

• Education

  50% off for educators and schools

  Verified teachers and academic institutions get 50% off Bronze, Silver and Gold and 30% off Enterprise. Fees for HIPAA, SSO and other add-ons are excluded.

Zoho Forms

• Annual discount

  Lower monthly rate with annual billing

  Billed annually, Basic is $10 per month instead of $12, Standard $25 instead of $30, Professional $50 instead of $60 and Premium $90 instead of $110.