Google Forms vs Zoho Forms

Google Forms

• Quick polls, event registrations and quizzes at no cost
• Teams on Google Workspace that analyze responses in Google Sheets
• Teachers building quizzes with answer keys and point values

Zoho Forms

• Businesses that already run Zoho CRM, Desk or other Zoho apps
• Field teams collecting data on phones without a connection
• Processes where each submission needs multilevel approval

Google Forms

• There is no standalone paid Forms plan; the business version comes only inside Google Workspace, with Gmail, Drive and Meet.
• Google's help pages describe using Forms in a mobile web browser on Android, iPhone and iPad; no dedicated mobile app is listed.
• File upload questions require respondents to sign in to a Google Account and cannot be used on forms stored in a shared drive.
• Help me create a form is desktop-only, cannot yet build multi-section forms, and needs Business Standard or higher or a Google AI plan.

Zoho Forms

• The Free plan is limited to 3 forms and 500 submissions a month, and its forms carry a Powered by Zoho footer.
• Basic covers a single user; 10 users start at Standard, and the user add-on is available only on Premium.
• HIPAA compliance and form encryption are listed under the Premium plan.
• Every plan has a monthly submission cap; extra submissions and storage are add-ons for paid plans.

Google Forms

Drag-and-drop form editor

Choose from multiple question types, reorder them by dragging, and add images or videos. File upload questions save submissions to a folder in the owner's Google Drive.

Answer-based logic

Show questions based on earlier answers, so each respondent only goes through the sections that apply to them.

Quizzes with answer keys

Turn a form into a quiz with point values and answer keys on supported question types, and attach a written or YouTube explanation to an answer.

Response charts and Google Sheets

Answers are charted in a Summary tab as they arrive and can be stored in a new or existing Google Sheet for deeper analysis.

Templates and themes

Start from premade survey and questionnaire templates, then set colors, images and fonts to match an organization's branding.

Help me create a form

Gemini drafts a form from a prompt or from Drive files such as Docs, Sheets, Slides and PDFs. It works on desktop and needs an eligible Workspace or Google AI plan.

Zoho Forms

Drag-and-drop builder

Build standard, card-style or spotlight forms without code, using more than 50 field types, subforms, formulas and multi-page layouts.

AI form creation with Zia

Generate a form from a prompt, or convert a PDF or a photo of a paper form into an editable form. A Smart Scan field fills in answers from an uploaded document image.

Approvals and workflows

Send submissions through multilevel approvals, assign entries to team members, and trigger emails based on responses. Approvals are listed from the Standard plan.

Payments

Collect payments through gateways including Stripe, PayPal, Square, Razorpay and Authorize.Net. The Free plan allows 10 payment submissions.

Mobile apps with offline mode

The iOS and Android apps build forms and collect entries without a connection, with kiosk mode, QR and barcode scanning, location capture and signatures.

Reports and PDF documents

Build reports with filters, a Kanban view and CSV or PDF export, and turn submissions into PDFs such as certificates and invoices.

Google Forms

• Personal Google Account$0

  Forms, surveys and quizzes for personal use, with response charts and a linked Google Sheet.

• Business Starter$7

  per user / month, 1-year commitment ($8.40 flexible)

  Google Workspace with 30 GB pooled storage per user. Gemini in Workspace apps is listed as limited.

• Business Standard$14

  per user / month, 1-year commitment ($16.80 flexible)

  2 TB pooled storage per user. The lowest Business edition that Google lists for Help me create a form.

• Business Plus$22

  per user / month, 1-year commitment ($26.40 flexible)

  5 TB pooled storage per user, plus Vault, eDiscovery and advanced endpoint management.

• EnterpriseCustom

  No minimum or maximum user count, with data loss prevention and data regions; priced through Google sales.

Zoho Forms

• Free$0

  1 user, 3 forms, 500 submissions a month, 200 MB of storage and up to 10 payment submissions.

• Basic$10

  per month, billed annually ($12 billed monthly)

  1 user, unlimited forms, 10,000 submissions a month and 500 MB of storage, with branding and custom form themes.

• Standard$25

  per month, billed annually ($30 billed monthly)

  10 users, 25,000 submissions a month and 2 GB of storage, plus approvals.

• Professional$50

  per month, billed annually ($60 billed monthly)

  25 users, 75,000 submissions a month and 5 GB of storage.

• Premium$90

  per month, billed annually ($110 billed monthly)

  100 users, 150,000 submissions a month and 10 GB of storage, plus HIPAA compliance, form encryption and SMTP.

Google Forms

• Annual discount

  Lower rate with a 1-year commitment

  Business Starter costs $7 per user per month on the Annual/Fixed-Term Plan versus $8.40 on the Flexible Plan. Standard drops from $16.80 to $14 and Plus from $26.40 to $22.

• Nonprofit

  Google Workspace for Nonprofits at $0

  Eligible nonprofits get Google Workspace for Nonprofits at $0 per user, or Business Standard at $3.50 and Business Plus at $6.16 per user per month on a 1-year commitment.

• Education

  Education Fundamentals at no charge

  Google Workspace for Education Fundamentals, which includes Forms, is available at no charge to qualifying institutions.

Zoho Forms

• Annual discount

  Lower monthly rate with annual billing

  Billed annually, Basic is $10 per month instead of $12, Standard $25 instead of $30, Professional $50 instead of $60 and Premium $90 instead of $110.