Google Forms vs Zoho Survey

Google Forms

• Quick polls, event registrations and quizzes at no cost
• Teams on Google Workspace that analyze responses in Google Sheets
• Teachers building quizzes with answer keys and point values

Zoho Survey

• Teams that already use Zoho CRM, Zoho Sheet or other Zoho apps
• Field surveys on tablets where there is no connection
• Single users who want unlimited responses on an annual plan

Google Forms

• There is no standalone paid Forms plan; the business version comes only inside Google Workspace, with Gmail, Drive and Meet.
• Google's help pages describe using Forms in a mobile web browser on Android, iPhone and iPad; no dedicated mobile app is listed.
• File upload questions require respondents to sign in to a Google Account and cannot be used on forms stored in a shared drive.
• Help me create a form is desktop-only, cannot yet build multi-section forms, and needs Business Standard or higher or a Google AI plan.

Zoho Survey

• The free plan allows 10 questions and 100 responses per survey, with no skip logic, logo or XLS and CSV export.
• Free, Basic, Plus and Pro each include 1 user; only Enterprise has 3 users, user management and audit logs.
• Basic is sold on annual billing only, and monthly billing limits responses per survey to between 3,000 and 7,000 a month.
• Webhooks, white labeling and the Google Sheets, Zapier, Zoho CRM and Tableau integrations start at Pro.

Google Forms

Drag-and-drop form editor

Choose from multiple question types, reorder them by dragging, and add images or videos. File upload questions save submissions to a folder in the owner's Google Drive.

Answer-based logic

Show questions based on earlier answers, so each respondent only goes through the sections that apply to them.

Quizzes with answer keys

Turn a form into a quiz with point values and answer keys on supported question types, and attach a written or YouTube explanation to an answer.

Response charts and Google Sheets

Answers are charted in a Summary tab as they arrive and can be stored in a new or existing Google Sheet for deeper analysis.

Templates and themes

Start from premade survey and questionnaire templates, then set colors, images and fonts to match an organization's branding.

Help me create a form

Gemini drafts a form from a prompt or from Drive files such as Docs, Sheets, Slides and PDFs. It works on desktop and needs an eligible Workspace or Google AI plan.

Zoho Survey

Survey builder and AI Survey Creator

Build from more than 30 question types and over 250 templates, or describe a survey and have the AI Survey Creator draft it. Both are on every plan.

Skip logic and scoring

Display, page and answer logic show or skip questions based on earlier answers, and scoring assigns points to responses. Both start on Plus.

Distribution channels

Send surveys by email, link, social media, website embed, pop-up or inside an email on every plan. SMS distribution starts on Plus.

Offline collection

An offline feedback app for iPad and Android tablets runs surveys in kiosk mode and uploads responses once a connection returns. Available from Basic.

Reports and analysis

Real-time reports are on every plan. Filters and sentiment analysis start on Basic, cross-tab and trend reports on Plus, and SPSS export on Pro.

White labeling and translation

Pro and Enterprise can host surveys on their own domain with a custom favicon and translate a survey into more than 90 languages.

Google Forms

• Personal Google Account$0

  Forms, surveys and quizzes for personal use, with response charts and a linked Google Sheet.

• Business Starter$7

  per user / month, 1-year commitment ($8.40 flexible)

  Google Workspace with 30 GB pooled storage per user. Gemini in Workspace apps is listed as limited.

• Business Standard$14

  per user / month, 1-year commitment ($16.80 flexible)

  2 TB pooled storage per user. The lowest Business edition that Google lists for Help me create a form.

• Business Plus$22

  per user / month, 1-year commitment ($26.40 flexible)

  5 TB pooled storage per user, plus Vault, eDiscovery and advanced endpoint management.

• EnterpriseCustom

  No minimum or maximum user count, with data loss prevention and data regions; priced through Google sales.

Zoho Survey

• Free$0

  1 user, unlimited surveys, 10 questions and 100 responses per survey, the AI Survey Creator and real-time responses.

• Basic$7.42

  per month, billed annually (no monthly billing)

  1 user, unlimited questions and 12,000 responses per survey a year, with logo and theme customization, offline collection and XLS and CSV export.

• Plus$25

  per month, billed annually ($35 billed monthly)

  1 user and unlimited responses on annual billing (3,000 per survey a month on monthly), plus skip logic, scoring, SMS and cross-tab reports.

• Pro$35

  per month, billed annually ($49 billed monthly)

  1 user, plus multilingual surveys, white labeling, webhooks, SPSS export and the Zoho CRM, Google Sheets, Zapier and Tableau integrations.

• Enterprise$75

  per month, billed annually ($109 billed monthly)

  3 users, with user management, departments, single sign-on, audit logs, priority support and personalized onboarding.

Google Forms

• Annual discount

  Lower rate with a 1-year commitment

  Business Starter costs $7 per user per month on the Annual/Fixed-Term Plan versus $8.40 on the Flexible Plan. Standard drops from $16.80 to $14 and Plus from $26.40 to $22.

• Nonprofit

  Google Workspace for Nonprofits at $0

  Eligible nonprofits get Google Workspace for Nonprofits at $0 per user, or Business Standard at $3.50 and Business Plus at $6.16 per user per month on a 1-year commitment.

• Education

  Education Fundamentals at no charge

  Google Workspace for Education Fundamentals, which includes Forms, is available at no charge to qualifying institutions.

Zoho Survey

• Annual discount

  Save up to 35% with yearly billing

  The pricing page advertises up to 35% off for yearly billing: Plus is $25 instead of $35 per month, Pro $35 instead of $49 and Enterprise $75 instead of $109.

• Nonprofit

  Discount for qualifying non-profits

  The pricing page says qualifying non-profit organizations can get a discount by emailing the Zoho Survey sales team. No percentage is published.