The SatisMeter Insider’s Guide
Everything we know about SatisMeter in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
SatisMeter
The Insider’s Guide
In-app NPS, CSAT and CES surveys priced by responses
Every plan, grade, refund rule and rival among form and survey tools, read from SatisMeter’s own pages.
Made by Productboard, Inc. · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from SatisMeter’s own pages, its app-store listings and our grades. Every fact in it is on SatisMeter’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 56 of the 148 other form and survey tools we grade
SatisMeter runs NPS, CSAT, CES and product-market-fit surveys inside web and mobile products and by email. It prices by the responses you receive rather than surveys sent, and its footer shows it is operated by Productboard.
To get you started, here are 9 things to know about SatisMeter, taken from its own pages and our grades.
You install it in your product and set up targeting.
- 1
Best for in-app NPS and CSAT for software products
SatisMeter runs NPS, CSAT and product-market-fit surveys inside web and mobile products and by email.
- 2
Paid plans start at $199 a month
As its pricing page puts it: $199 per month for 1,000 responses.
- 3
There is a free plan
25 responses a month with all features, unlimited projects, team members and surveys.
- 4
It runs on 3 platforms
Web, iOS and Android.
- 5
Survey types
NPS, CSAT, CES and product-market-fit surveys, with templates for each.
- 6
Channels
Surveys run on the web, in-app, by email and in iOS and Android apps.
- 7
Targeting and throttling
Target by user attributes, trigger on events and use throttling and sampling so users are not over-surveyed.
- 8
A 2.2 GPA, above 56 of 148
That is against the other form and survey tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of SatisMeter you could make: surveys, forms, reports and templates. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
SatisMeter at a glance
- Pricing
- Free plan, from $199 per month for 1,000 responses
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web, iOS, Android
- Made by
- Productboard, Inc.
- Category
- Forms & Surveys
- Our grade
- 2.2 GPA, fair
The report card
Best for in-app NPS and CSAT for software products
SatisMeter runs NPS, CSAT and product-market-fit surveys inside web and mobile products and by email. The free plan stops at 25 responses a month, and the next step is $199 a month with nothing in between.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | D | $199 a month for 1,000 responses, in the forms category's dearest tenth, with no plan between free and that. |
| Free plan and trial | C | Free: 25 responses a month with every feature. Surveys pause until the next period once you reach it. |
| Features | B | NPS, CSAT, CES and PMF surveys, targeting and throttling, recurring surveys and exports, all features on every plan. The listing shows no gap in the job. |
| Ease of use | C | No store rating on record. You install it in your product and set up targeting. |
| Platforms and integrations | B | Web, iOS and Android, with Productboard, Intercom, Slack, Segment, Salesforce and Zapier. No desktop app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who SatisMeter is for
- Fits if you want to test in-app surveys at 25 responses a month
- Works for software teams that need NPS inside their product
Who it is not for
- Tight if you stay free: 25 responses a month, then surveys pause
- Pricey if you outgrow it, as Growth is $199 a month with no plan in between
- Watch out: above about 10,000 active users you need a custom quote
- Watch out: annual billing is 10% off but the page asks you to contact the vendor
Good to know
Good for
- Product teams measuring NPS inside a SaaS app
- Teams that want to pay by responses received rather than surveys sent
- Productboard users who want survey results fed in as insights
Worth knowing
- The free plan stops at 25 responses a month; surveys pause until the next period once a limit is reached.
- Growth jumps from $0 to $199 a month, with no plan in between.
- Annual billing carries a 10% discount, but the page asks you to contact the vendor for details.
- Users above about 10,000 active ones need a custom quote.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$199
A month to start. There is a free plan too
SatisMeter has a free plan. Paid plans start at $199 per month for 1,000 responses.
Surveys pause until the next period once you reach it.
Free
$0
25 responses a month, about 250 active users, with every feature included.
Growth
$199
per month for 1,000 responses, billed monthly
1,000 responses a month, about 10,000 active users, with every feature included.
Enterprise
Custom
For more than 10,000 active users; contact sales for a quote.
The free plan
25 responses a month with all features, unlimited projects, team members and surveys.
Read from satismeter.com on Nov 13, 2026.
Ways to pay less
Annual discount
10% off with annual billing
SatisMeter's pricing FAQ says annual billing carries a 10% discount and asks customers to contact the vendor for details.
Stated on satismeter.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
3
Places it runs: Web, iOS and Android
In-app NPS, CSAT and CES surveys priced by responses. Here is what it does, as its own site describes it, and what it covers: public API, templates, forms, surveys, reports.
NPS, CSAT, CES and PMF surveys, targeting and throttling, recurring surveys and exports, all features on every plan.
- Survey types
- NPS, CSAT, CES and product-market-fit surveys, with templates for each.
- Channels
- Surveys run on the web, in-app, by email and in iOS and Android apps.
- Targeting and throttling
- Target by user attributes, trigger on events and use throttling and sampling so users are not over-surveyed.
- Recurring surveys
- Automated recurring surveys and multilingual, customizable survey design are included on every plan.
- Integrations
- Connectors include Productboard, Intercom, Slack, Segment, Salesforce and Zapier, plus webhooks.
- Sharing and export
- Read-only dashboard links can be shared with guests, and NPS data exports as CSV.
Where it runs
- Web
- iOS
- Android
What it works with
- Productboard
- Intercom
- Slack
- Segment
- Salesforce
- Zapier
SatisMeter is made by Productboard, Inc.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
56/148
Other form and survey tools it is graded above
SatisMeter's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
It stands best on features (B, above 96 of 148) and worst on value for money (D, above 1).
Its paid plans start at $199 a month, against a middle price of $20 for the category: 103 of the 114 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 6 tools score higher and cost less.
Each grade against the category
Every bar is all 149 form and survey tools we grade, cut by the letter each got. SatisMeter’s own letter is outlined.
- DValue for moneyAbove 1 of 148
- CFree plan and trialAbove 32 of 148
- BFeaturesAbove 96 of 148
- CEase of useAbove 7 of 148
- BPlatforms and integrationsAbove 46 of 148
Price against what you get
Each dot is one of 121 form and survey tools. Further left costs less; higher up scores better on features, ease of use and platforms. SatisMeter is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of SatisMeter you could make: surveys, forms, reports and templates. What surrounds it you could not. The 4 things listed below take a company, not a weekend.
It costs $2,388 a year.
What you could make
- Surveys, forms, reports and templates: an app builder makes these well.
What you could not
- A real app for iOS and Android. Something home-made would be a web page.
- It plugs into other products, Productboard, Intercom and Slack among them, and has an API.
- Sharing with other people, which means accounts and invitations.
- The depth: we grade its features B, which means it covers the whole job.
What this rests on. SatisMeter’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Refiner, Survicate, Retently, Nicereply and Formbricks
The 5 tools SatisMeter is most often weighed against, with where each one differs from it.
- 1.8GPA
Refiner
Free trial · from $149/mo
In-app and website microsurveys for SaaS customer feedback.
- SatisMeter has a free plan. Refiner does not, though it has a free trial.
- 2.2GPA
Survicate
Free trial · from $56/mo
Customer feedback surveys for email, web and mobile apps.
- SatisMeter has a free plan. Survicate does not, though it has a free trial.
- Only SatisMeter lists iOS and Android apps.
- SatisMeter also covers forms.
- 2.0GPA
Retently
Free trial · from $99/mo
NPS, CSAT and CES survey software for ecommerce and B2B.
- SatisMeter has a free plan. Retently does not, though it has a free trial.
- Only SatisMeter lists iOS and Android apps.
- SatisMeter also covers templates.
- 2.0GPA
Nicereply
Free trial · from $59/mo
CSAT, NPS and CES surveys built for support teams.
- SatisMeter has a free plan. Nicereply does not, though it has a free trial.
- Only SatisMeter lists iOS and Android apps.
- SatisMeter also covers templates.
- 2.4GPA
Formbricks
Free plan
Open-source survey platform for links, websites and apps.
- Only SatisMeter lists iOS and Android apps.
- Formbricks is open source and self-hostable, according to its own site.
- SatisMeter also covers forms and reports.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is SatisMeter free?
SatisMeter has a free plan. 25 responses a month with all features, unlimited projects, team members and surveys.
How much does SatisMeter cost?
SatisMeter lists 3 plans. Free: $0.
What platforms does SatisMeter work on?
SatisMeter is available on Web, iOS and Android.
Does SatisMeter offer any discounts?
SatisMeter publicly lists the following: 10% off with annual billing.
Does SatisMeter have a Windows app?
No Windows app was listed when its pages were read on Nov 13, 2026. SatisMeter is listed for Web, iOS and Android.
Does SatisMeter have a macOS app?
No macOS app was listed when its pages were read on Nov 13, 2026. SatisMeter is listed for Web, iOS and Android.
Is SatisMeter open source?
SatisMeter is not described as open source on its own site, as read on Nov 13, 2026.
Does SatisMeter have an API?
Yes. SatisMeter offers a public API, according to its own site.
What does SatisMeter integrate with?
SatisMeter's listing names Productboard, Intercom, Slack, Segment, Salesforce and Zapier.
Who makes SatisMeter?
SatisMeter is made by Productboard, Inc.
What are the alternatives to SatisMeter?
The closest alternatives to SatisMeter in our directory are Refiner, Survicate, Retently, Nicereply and Formbricks.
How does SatisMeter compare with other form and survey tools?
SatisMeter's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
Is SatisMeter good value for money?
ToolGPA grades SatisMeter D for value for money. Its paid plans start at $199 a month, against a middle price of $20 for the category: 103 of the 114 others that charge start lower.
Could I make my own version of SatisMeter?
The plain part of SatisMeter you could make: surveys, forms, reports and templates.
Where this guide comes from
The prices, plans, platforms and features were read from SatisMeter’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from SatisMeter's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Productboard, Inc. Prices change, so check satismeter.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- SatisMeter, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/satismeter
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "SatisMeter: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/satismeter
Know someone choosing between form and survey tools?
Send them this guide: toolgpa.com/tools/satismeter/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded form and survey tools after SatisMeter, each with an Insider's Guide of its own.
- Forms & Surveys Insider's GuideEvery one of the 149 form and survey tools we grade, compared
- Formester Insider's GuideForm builder with unlimited forms and responses on the free plan3.2 GPA
- Formgrid Insider's GuideForm builder with unlimited forms and responses on the free plan3.2 GPA
- Google Forms Insider's GuideForm, survey and quiz builder that comes with a Google Account3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what SatisMeter’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. SatisMeter is a trademark of its owner, and this guide is not made, paid for or approved by Productboard, Inc. Prices and plans change: check satismeter.com before you buy.