Fairing vs KnoCommerce (2026): which should you pick?
As of Nov 13, 2026, Fairing grades higher than KnoCommerce: 2.4 against 1.8 out of 4.0.
Checked Nov 13, 2026 · graded Nov 13, 2026 by ToolGPA
Fairing grades higher on value for money and the free plan. They get the same grade on features, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Fairing
Post-purchase attribution surveys for online stores
KnoCommerce
Post-purchase surveys and attribution for Shopify brands
Which one is for you
Pick Fairing if
- Fits if you run a Shopify store under 200 orders a month
- Works for stores that want answers sent to Klaviyo and Meta
Look elsewhere if
- Tight if orders pass 200 a month, where you move to Core at $49
- Pricey if you want Advanced Attribution at $99 a month or Data Sync at $149 a month on top
- Watch out: cost rises with order volume, and over 30,000 orders is custom
- Not for you if you need general surveys, as it is built around one question
Pick KnoCommerce if
- Fits if you run a Shopify store and want to see how buyers found you
- Works for brands that want a benchmark against similar stores
Look elsewhere if
- Skip it if you want a free plan, as there is none
- Pricey if you need integrations, which start at Analyst for $119 a month
- Watch out: NPS surveys and warehouse sync are add-ons with extra fees on some plans
- Watch out: the page says annual billing saves 20% or more, its FAQ says 10%
How we grade them
| 2.4GPAFairingFair | 1.8GPAKnoCommerceWeak | |
|---|---|---|
| Value for money | CCore is $49 a month for 201 to 500 orders, in the dearer quarter of forms tools. Advanced Attribution is $99 more and Data Sync $149 more, and price follows order volume. | DStarter is $19 a month, level with the middle of forms tools, but it lists no integrations. The 20-plus integrations sit on Analyst at $119 and Pro at $299. |
| Free plan and trial | BFree for up to 200 orders a month, plus a 14-day Core trial with no card. A small store can live on it, until orders pass 200. | DA 7-day trial on all plans, and the pricing page does not say no card is needed. No free plan. |
| Features | CIt does the post-checkout question fully, which is a smaller job than a general survey tool. Adaptive follow-ups and warehouse sync are paid add-ons. | CPost-purchase surveys, several question types, reports, audiences and Compass benchmarking. NPS and data sync cost extra on some plans, and the number of live surveys varies by plan. |
| Ease of use | CNo store rating on record. Shopify install is simple, but connecting analytics and ad tools is yours to set up. | CNo store rating on record. Shopify install is quick, but you build and run each survey. |
| Platforms and integrations | BWeb only, with Shopify, Klaviyo, Meta, TikTok, Google Analytics 4 and Google Sheets links and an MCP option. No desktop or phone app. | BWeb only, with Shopify, Looker and BigQuery links. No desktop or phone app. |
| Best for | post-checkout attribution surveys on Shopify | post-purchase surveys for Shopify stores |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Fairing and KnoCommerce. How we grade
Price against what you get
Fairing starts at $49 a month and scores 2.3 out of 4 on features, ease of use and platforms. KnoCommerce starts at $19 a month and scores 2.3.
They score the same, and KnoCommerce starts $30 a month lower. Of the other form and survey tools on the chart, 31 score higher than Fairing for less, and 13 score higher than KnoCommerce for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- KnoCommerce also covers dashboards.
At a glance
| Fairing | KnoCommerce | |
|---|---|---|
| Pricing | Free plan | Free trial |
| Starts at | $49 per month for up to 500 orders a month | $19 per month, billed monthly |
| Free plan | Free plan for up to 200 orders per month. | None |
| Free trial | 14-day free trial of Core, no credit card required | 7-day free trial on all plans |
| Web | ||
| Made by | Fairing | KnoCommerce |
| Price read from | fairing.co | knocommerce.com |
| Checked | Nov 13, 2026 | Nov 13, 2026 |
Worth knowing
Fairing
- Price follows monthly order volume, so costs rise as the store grows.
- Advanced Attribution is an add-on starting at $99 a month.
- Data Sync to a warehouse such as BigQuery is a $149 a month add-on.
- Free covers up to 200 orders a month; the Core trial lasts 14 days, and above 30,000 orders a month pricing is custom.
KnoCommerce
- Plans are billed monthly with no long-term contract.
- NPS surveys and warehouse data sync are add-ons with extra fees on some plans.
- Starter lists no integrations on the pricing table; the table shows 20+ on higher plans.
- The page says annual billing saves 20% or more, while its FAQ says 10%; confirm with the vendor.
Key features
Fairing
- Attribution surveys
- Post-purchase questions with predictive auto-suggest, response classification and follow-up questions.
- Advanced Attribution
- An add-on that adds an adaptive follow-up to the 'how did you hear about us' question, resolving the channel, format and source.
- Analytics
- UTM, promo code and lifetime value analysis, trend analysis and a Shopify analytics integration.
- Question Stream and NPS
- Ask several questions over time with remembered state, geography and product targeting, and NPS questions.
- Data sync and MCP
- Responses can be sent to data warehouses such as BigQuery and queried from Claude or ChatGPT through an MCP server.
KnoCommerce
- Post-purchase surveys
- Ask how customers found the store right after checkout, using attribution templates or your own questions.
- Question types
- Basic types on Starter, 12 additional types on Analyst and the full set, including image and video, on Pro.
- Reporting
- Responses break down into 60+ data points, with trend reports, pie charts and an order attribution report.
- Audiences
- Audience filters target surveys to customer segments; custom audiences combine criteria such as returning customers in the UK.
- Compass benchmarking
- A 15-question survey that compares a brand's results with aggregated data from other KNO customers.
Plans
Fairing
Free$0
For stores with 0 to 200 transactions a month.
Core$49
per month for 201 to 500 orders
Rises with order volume: $99 at 1,000 orders, $149 at 5,000 and $499 at 30,000 orders a month. 14-day trial.
EnterpriseCustom
For more than 30,000 transactions a month, with a dedicated CSM, Slack channel and quarterly business reviews.
KnoCommerce
Starter$19
per month, billed monthly
1 live survey and basic question types, with no integrations.
Analyst$119
per month, billed monthly
2 live surveys, advanced question types and trend reports. The pricing page lists 20+ integrations.
Pro$299
per month, billed monthly
4 live surveys, all question types including image and video, and the FAQ points ad spend over $100k a month here.
Ways to pay less
Fairing
No public discounts listed.
KnoCommerce
- Annual discount
Annual billing discount
The FAQ offers 10% off for paying annually on request, while the plan table says to save 20% or more with annual billing.
- Other savings
50% off until the end of 2026
A banner offers new customers 50% off a KNO plan until the end of 2026; it has to be redeemed by chatting with the team.
Common questions
Which is cheaper, Fairing or KnoCommerce?
As of Nov 13, 2026, KnoCommerce is cheaper to start with: $19 a month, against $49 a month for Fairing. Fairing starts at $49 per month for up to 500 orders a month, and KnoCommerce starts at $19 per month, billed monthly.
Which has a free plan, Fairing or KnoCommerce?
As of Nov 13, 2026, only Fairing has a free plan. KnoCommerce does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.