Formbricks vs Survicate

Formbricks

• Product teams running surveys inside a website or app
• Organizations that want to self-host an open-source survey tool
• Teams that need survey data hosted in the EU

Survicate

• Product teams running in-app and website surveys
• Customer experience teams tracking NPS, CSAT and CES
• Teams that want survey answers and support feedback analyzed together

Formbricks

• The free Hobby plan allows 250 responses a month and 1 workspace; Pro allows 2,000 responses and Scale 5,000.
• Responses beyond a paid plan's monthly limit are charged per response as overage.
• Hiding Formbricks branding, integrations, custom webhooks and the mobile SDKs start at Pro on the cloud.
• Self-hosted team roles, SSO and multi-language surveys need an Enterprise license, which has no published price.

Survicate

• There is no free plan on the pricing page: the 10-day trial stops at 25 survey responses.
• Prices rise with response volume, and the monthly Starter plan charges $0.39 to $0.89 for each response over its limit.
• Starter keeps Survicate branding and allows 2 active surveys; removing the branding starts on Growth, which is billed annually.
• Webhooks, the Export API, custom CSS and Salesforce need Pro, and SAML SSO is Enterprise only.

Formbricks

Link, website and in-app surveys

Share a survey by link, show it to chosen visitors on a website, embed it in an email or trigger it inside a web app or a native mobile app.

Logic, hidden fields and recall

Every cloud plan includes all question types, conditional logic, hidden fields, partial responses, recall of earlier answers and file uploads.

Targeting and segments

From Pro, respondents can be identified and grouped into segments by custom attributes, so a survey only appears to the people it is meant for.

Self-hosting

The Community Edition installs with Docker and is free to use, including commercially, under AGPLv3. Enterprise features need a license key.

API, SDKs and integrations

Full API access with an MCP server is on the free cloud plan. Pro adds all integrations, custom webhooks and the iOS and Android SDKs.

Workflows and quotas

The Scale plan adds workflows, quota management and teams with access roles. AI translations are included from Pro.

Survicate

Multichannel surveys

Run surveys by email and link, as website pop-ups, inside a web product, in kiosk mode or in iOS and Android apps through an SDK. Every plan covers these.

Research Hub

An AI repository that collects feedback from surveys, support tickets, reviews and transcripts, and answers questions about it in a chat.

Targeting

Show surveys on chosen pages or to identified users on any plan. Attribute targeting starts on Growth; event targeting and A/B testing need Pro.

AI survey creation and analysis

AI drafts questions from a goal and tags open-text answers on every plan. Topic and sentiment categorization and AI follow-up questions start on Growth.

Integrations

Slack, Jira, Zendesk and Zapier are on every plan, HubSpot, Intercom and Google Sheets start on Growth, and Salesforce, Amplitude and Mixpanel need Pro.

Dashboards and reports

Growth includes 1 dashboard and scheduled email reports, and Pro has 10 dashboards. The Starter plan has no dashboards.

Formbricks

• Hobby$0

  Cloud plan with 1 workspace and 250 responses a month, link and in-product surveys, all question types, conditional logic and full API access.

• Community Edition$0

  Self-hosted and open source under AGPLv3: unlimited surveys and responses, custom styling, webhooks, SDKs and integrations such as Slack and Zapier.

• Pro$74

  per month, billed annually ($89 billed monthly)

  3 workspaces and 2,000 responses a month, with unlimited seats, branding hidden, contact segments, all integrations and the mobile SDKs.

• Scale$325

  per month, billed annually ($390 billed monthly)

  5 workspaces and 5,000 responses a month, plus teams and access roles, quota management and workflows.

• Enterprise EditionCustom

  Self-hosting license key that adds team roles, contact segments, multi-language surveys, SAML and OIDC SSO, 2FA and support SLAs.

Survicate

• Growth$56

  per month, billed annually; rises with response volume

  From 100 responses a month ($56) to 1,500 ($289), with unlimited active surveys, 10 seats, branding removal, multilingual surveys and 1 dashboard.

• Starter$89

  per month, billed monthly; rises with response volume

  Monthly commitment from 100 responses a month ($89) to 500 ($279), with 2 active surveys, 5 seats, 25 integrations and per-response overage fees.

• Pro$349

  per month, starting price on an annual commitment

  Custom yearly pool of responses and custom seats, plus advanced display logic, custom CSS and domain, A/B testing, webhooks and the Export API.

• Enterprise$569

  per month, starting price on an annual commitment

  Everything in Pro, plus SAML SSO, access logs, HIPAA and DORA coverage, custom legal terms and a dedicated customer success manager.

Formbricks

• Annual discount

  2 months free with annual billing

  Billed annually, Pro is $74 instead of $89 per month and Scale $325 instead of $390, which the pricing page describes as getting 2 months free.

• Education

  Discount for students and teachers

  The pricing FAQ says students and teachers can get a discount by emailing the company. No percentage is published.

• Nonprofit

  Discount for NGOs

  The pricing FAQ says NGOs can get a discount by emailing the company. No percentage is published.

Survicate

• Annual discount

  Lower rate on the annual Growth plan

  At 100 responses a month, the annual Growth plan is $56 per month against $89 on the monthly Starter plan; at 500 responses it is $169 against $279. Growth also includes more features.