Formbricks vs SurveySparrow

Formbricks

• Product teams running surveys inside a website or app
• Organizations that want to self-host an open-source survey tool
• Teams that need survey data hosted in the EU

SurveySparrow

• Teams that want surveys presented as a chat conversation
• Customer experience teams running NPS, CSAT and CES surveys
• Solo users who need a few thousand responses a year

Formbricks

• The free Hobby plan allows 250 responses a month and 1 workspace; Pro allows 2,000 responses and Scale 5,000.
• Responses beyond a paid plan's monthly limit are charged per response as overage.
• Hiding Formbricks branding, integrations, custom webhooks and the mobile SDKs start at Pro on the cloud.
• Self-hosted team roles, SSO and multi-language surveys need an Enterprise license, which has no published price.

SurveySparrow

• The free plan stops at 75 responses per quarter, 3 active surveys and 10 questions per survey, with no display or skip logic.
• Plans are billed quarterly or yearly; the pricing page offers no month-to-month billing.
• Basic and Starter include 1 user and Business 3; additional users are a $49 per user / month add-on.
• Custom branding and webhooks start at Business; custom CSS, offline mode, SMS, WhatsApp and Salesforce need Enterprise.

Formbricks

Link, website and in-app surveys

Share a survey by link, show it to chosen visitors on a website, embed it in an email or trigger it inside a web app or a native mobile app.

Logic, hidden fields and recall

Every cloud plan includes all question types, conditional logic, hidden fields, partial responses, recall of earlier answers and file uploads.

Targeting and segments

From Pro, respondents can be identified and grouped into segments by custom attributes, so a survey only appears to the people it is meant for.

Self-hosting

The Community Edition installs with Docker and is free to use, including commercially, under AGPLv3. Enterprise features need a license key.

API, SDKs and integrations

Full API access with an MCP server is on the free cloud plan. Pro adds all integrations, custom webhooks and the iOS and Android SDKs.

Workflows and quotas

The Scale plan adds workflows, quota management and teams with access roles. AI translations are included from Pro.

SurveySparrow

Chat, classic and single-page surveys

Every plan can build a survey as a chat-style conversation, a classic survey or a single page, starting from more than 1,000 templates.

Logic and question types

Display and skip logic start on Basic. Matrix, rank order and constant sum questions need Business, and heatmap questions are Enterprise only.

Distribution channels

Share by link, email, Slack or Microsoft Teams on any plan. Web embeds and QR codes start on Basic; SMS, WhatsApp and the mobile SDK are Enterprise.

Workflows and ticketing

From Business, custom workflows and webhooks act on responses, and feedback can be turned into tickets with assignment rules and SLA settings.

AI follow-ups and analysis

Echo agents ask respondents follow-up questions, and CogniVue groups feedback into themes and sentiment. Key driver analysis is listed under Enterprise.

SurveySparrow Go mobile app

A companion app for Android and iOS that creates, shares and tracks surveys from a phone and can run as an offline survey kiosk.

Formbricks

• Hobby$0

  Cloud plan with 1 workspace and 250 responses a month, link and in-product surveys, all question types, conditional logic and full API access.

• Community Edition$0

  Self-hosted and open source under AGPLv3: unlimited surveys and responses, custom styling, webhooks, SDKs and integrations such as Slack and Zapier.

• Pro$74

  per month, billed annually ($89 billed monthly)

  3 workspaces and 2,000 responses a month, with unlimited seats, branding hidden, contact segments, all integrations and the mobile SDKs.

• Scale$325

  per month, billed annually ($390 billed monthly)

  5 workspaces and 5,000 responses a month, plus teams and access roles, quota management and workflows.

• Enterprise EditionCustom

  Self-hosting license key that adds team roles, contact segments, multi-language surveys, SAML and OIDC SSO, 2FA and support SLAs.

SurveySparrow

• Free$0

  1 user, 3 active surveys, 10 questions per survey and 75 responses per quarter, shared by link, email, Slack or Microsoft Teams.

• Basic$19

  per month, billed yearly; $39 per month billed quarterly

  1 user and 2,500 responses a year (600 a quarter on quarterly billing), with display and skip logic, web embed, QR codes and payment questions.

• Starter$39

  per month, billed yearly; $59 per month billed quarterly

  1 user and 15,000 responses a year (3,600 a quarter on quarterly billing), plus email embed, manual translation, redirects and HubSpot.

• Business$79

  per month, billed yearly; $149 per month billed quarterly

  3 users and 36,000 responses a year (9,000 a quarter on quarterly billing), plus custom branding, matrix questions, custom workflows and webhooks.

• EnterpriseCustom

  3 or more users with custom limits, custom CSS, auto-translation, offline mode, SMS and WhatsApp distribution, audit logs and HIPAA compliance.

Formbricks

• Annual discount

  2 months free with annual billing

  Billed annually, Pro is $74 instead of $89 per month and Scale $325 instead of $390, which the pricing page describes as getting 2 months free.

• Education

  Discount for students and teachers

  The pricing FAQ says students and teachers can get a discount by emailing the company. No percentage is published.

• Nonprofit

  Discount for NGOs

  The pricing FAQ says NGOs can get a discount by emailing the company. No percentage is published.

SurveySparrow

• Annual discount

  Lower monthly rate with yearly billing

  Billed yearly, Basic is $19 per month against $39 billed quarterly, Starter $39 against $59 and Business $79 against $149. Response allowances differ between the two terms.

• Other savings

  CX Day Sale: 25% off yearly Starter and Business

  The pricing page shows the yearly Starter and Business prices reduced by 25% during a CX Day Sale. The page's sale data gives an end date of October 9, 2026.

• Startups

  $2,000 of credit for $500 for startups

  Registered startups up to two years old with 50 or fewer employees can buy $2,000 of credit for $500. Credits expire after 18 months and do not cover Enterprise plans.

• Education

  50% off for students

  The pricing page advertises 50% off for students under SurveySparrow for Education, arranged by contacting the company.

• Nonprofit

  15% off for NGOs

  The pricing page advertises 15% off for non-profit organizations, arranged by contacting the company.