Survicate vs Zigpoll (2026): which should you pick?

Pick Survicate if

• Fits if you're a product team running surveys inside your app or website
• Works for customer experience teams tracking NPS, CSAT and CES alongside support tickets

Look elsewhere if

• Pricey if you collect lots of answers, since 100 responses a month already costs $56 and 1,500 costs $289
• Not for you if you want a free plan, as there's only a 10-day trial that stops at 25 responses
• Watch out: monthly Starter keeps the Survicate branding, allows 2 active surveys and charges $0.39 to $0.89 per extra response
• Skip it if you need webhooks, the Export API or Salesforce on a small budget, because those need Pro, from $349 a month
• Watch out: SAML SSO is Enterprise only, from $569 a month on an annual commitment

Pick Zigpoll if

• Fits if you run a Shopify store and want to ask buyers how they found you
• Works for small stores under 50 survey responses a month

Look elsewhere if

• Tight if you get more than 50 responses a month, as Lite pauses your surveys
• Pricey if you grow: 200 responses is $29 and 600 is $97 a month
• Watch out: email and SMS sends have monthly allowances, and Lite has 100 emails and 5 SMS
• Not for you if you want general surveys beyond online stores

Survicate

• There is no free plan on the pricing page: the 10-day trial stops at 25 survey responses.
• Prices rise with response volume, and the monthly Starter plan charges $0.39 to $0.89 for each response over its limit.
• Starter keeps Survicate branding and allows 2 active surveys; removing the branding starts on Growth, which is billed annually.
• Webhooks, the Export API, custom CSS and Salesforce need Pro, and SAML SSO is Enterprise only.

Zigpoll

• The Lite plan stops at 50 responses a month, and surveys pause when the limit is reached.
• Price rises with the monthly response allowance. The pricing page also lists Premium to Scale steps such as Growth at $149 and Scale at $187 a month, billed annually.
• Email and SMS sends have monthly allowances per plan; Lite includes 100 emails and 5 SMS.
• API and MCP access starts on the Premium plan.

Survicate

Multichannel surveys

Run surveys by email and link, as website pop-ups, inside a web product, in kiosk mode or in iOS and Android apps through an SDK. Every plan covers these.

Research Hub

An AI repository that collects feedback from surveys, support tickets, reviews and transcripts, and answers questions about it in a chat.

Targeting

Show surveys on chosen pages or to identified users on any plan. Attribute targeting starts on Growth; event targeting and A/B testing need Pro.

AI survey creation and analysis

AI drafts questions from a goal and tags open-text answers on every plan. Topic and sentiment categorization and AI follow-up questions start on Growth.

Integrations

Slack, Jira, Zendesk and Zapier are on every plan, HubSpot, Intercom and Google Sheets start on Growth, and Salesforce, Amplitude and Mixpanel need Pro.

Dashboards and reports

Growth includes 1 dashboard and scheduled email reports, and Pro has 10 dashboards. The Starter plan has no dashboards.

Zigpoll

Attribution surveys

Post-purchase 'how did you hear about us' questions, with write-in answers and follow-ups sorted into channels.

Several ways to ask

On-site popups, exit-intent surveys, email and SMS surveys, shareable links with QR codes, and native iOS and Android SDKs.

Shopify tie-in

Targeting by customer and order, Shopify Flow triggers, discount code rewards, and answers synced to order and customer tags.

AI analysis

Automatic insights, a survey generator, open-ended response themes, and chat with your data. An MCP server works with Claude and ChatGPT.

Survey builder

NPS, CES and CSAT, ranking, matrix, image and file-upload questions, branching logic, A/B testing and auto-translation.

Survicate

• Growth$56

  per month, billed annually; rises with response volume

  From 100 responses a month ($56) to 1,500 ($289), with unlimited active surveys, 10 seats, branding removal, multilingual surveys and 1 dashboard.

• Starter$89

  per month, billed monthly; rises with response volume

  Monthly commitment from 100 responses a month ($89) to 500 ($279), with 2 active surveys, 5 seats, 25 integrations and per-response overage fees.

• Pro$349

  per month, starting price on an annual commitment

  Custom yearly pool of responses and custom seats, plus advanced display logic, custom CSS and domain, A/B testing, webhooks and the Export API.

• Enterprise$569

  per month, starting price on an annual commitment

  Everything in Pro, plus SAML SSO, access logs, HIPAA and DORA coverage, custom legal terms and a dedicated customer success manager.

Zigpoll

• Lite$0

  50 responses a month, 100 emails, 5 SMS, 25 AI analysis credits, unlimited surveys and team members.

• Standard$29

  per month for 200 responses, billed annually ($39 monthly)

  2,500 emails, 250 SMS, 50 AI credits, white label support and a custom domain.

• Premium$59

  per month for 350 responses, billed annually ($79 monthly)

  5,000 emails, 500 SMS, 100 AI credits, and API and MCP access.

• Advanced$97

  per month for 600 responses, billed annually ($129 monthly)

  10,000 emails, 1,000 SMS, 150 AI credits and priority support.

• Premier$299

  per month, unlimited responses, billed annually ($399 monthly)

  Unlimited responses, 50,000 emails, 4,000 SMS, 600 AI credits and a dedicated setup call.

• EnterpriseCustom

  Custom email and SMS volumes, SSO (SAML) and SCIM, a signed DPA, data warehouse sync and managed research.

Survicate

• Annual discount

  Lower rate on the annual Growth plan

  At 100 responses a month, the annual Growth plan is $56 per month against $89 on the monthly Starter plan; at 500 responses it is $169 against $279. Growth also includes more features.

Zigpoll

• Annual discount

  Save 25% with annual billing

  The pricing page says annual billing saves 25% on any paid plan; Standard is $29 a month billed yearly against $39 monthly.