Formbricks vs Zigpoll (2026): which should you pick?
As of Nov 13, 2026, Formbricks grades higher than Zigpoll: 2.4 against 2.2 out of 4.0.
Checked Nov 9, 2026 and Nov 13, 2026 · graded Nov 9, 2026 and Nov 13, 2026 by ToolGPA
Formbricks grades higher on the free plan and features. Zigpoll grades higher on ease of use. They get the same grade on value for money and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
Formbricks
Open-source survey platform for links, websites and apps
Zigpoll
Post-purchase and on-site surveys for Shopify stores
Which one is for you
Pick Formbricks if
- Fits if you're a product team asking questions inside your own website or app and can run a server
- Works for organizations that must keep feedback data on their own infrastructure
Look elsewhere if
- Skip it if you don't want to run a server: there's no cloud plan right now, and hosting by Formbricks is only listed as coming soon
- Not for you if you want a price up front, as the Experience Suite license is quoted after a call
- Watch out: SSO, roles, audit logs and an SLA need the paid license, and the free edition gets community support only
- Skip it if you want a quick contact form, since there's a whole instance to set up first
Pick Zigpoll if
- Fits if you run a Shopify store and want to ask buyers how they found you
- Works for small stores under 50 survey responses a month
Look elsewhere if
- Tight if you get more than 50 responses a month, as Lite pauses your surveys
- Pricey if you grow: 200 responses is $29 and 600 is $97 a month
- Watch out: email and SMS sends have monthly allowances, and Lite has 100 emails and 5 SMS
- Not for you if you want general surveys beyond online stores
How we grade them
| 2.4GPAFormbricksFair | 2.2GPAZigpollFair | |
|---|---|---|
| Value for money | CThe Community Edition is free under AGPLv3, but only if you host it yourself, which means paying for and running a server, so it isn't free in the way a download is. The paid Experience Suite license has no published price; it's quoted on yearly responses and workspaces after a call. | CStandard is $29 a month on yearly billing for 200 responses, between the cheaper quarter and the middle of forms tools. Premium is $59, Advanced $97 and Premier $299. |
| Free plan and trial | BThe self-hosted Community Edition is free with surveys on every channel, the API and webhooks, and a 15-day trial license switches on the paid features in your own instance. The catch is that you pay for and run the server yourself, and support is community only. | CLite is free for good: unlimited surveys and team members, but 50 responses a month and surveys pause at the limit. |
| Features | BIt covers the survey job end to end: by link, on a website, in an email or triggered inside a web or mobile app, with an API, webhooks and an MCP server. AI analysis, dashboards and workflows need the paid license. | CAttribution questions, popups, NPS, email and SMS surveys and AI summaries. It does that one job fully, and it is a smaller job than a general survey tool. API and MCP need Premium. |
| Ease of use | DNo store rating on record, and it has to be self-hosted for now: you run it on your own servers and database before the first survey goes out. Hosting by Formbricks is only listed as coming soon. | CNo store rating on record. Shopify installs in a click, but you still write the survey. |
| Platforms and integrations | BWeb, with an API, webhooks and an MCP server, plus Slack, Zapier, Notion, n8n, Make, Google Sheets and Airtable. No app of its own, though. | BWeb plus iOS and Android SDKs, with Shopify, Klaviyo, Mailchimp, Gorgias, HubSpot and Zapier links. No desktop app. |
| Best for | self-hosted open-source surveys | how-did-you-hear-about-us surveys for online stores |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: Formbricks and Zigpoll. How we grade
Where they differ
- Formbricks is open source and self-hostable, according to its own site.
- Formbricks also covers templates and workflow automation.
- Zigpoll also covers forms and popups.
At a glance
| Formbricks | Zigpoll | |
|---|---|---|
| Pricing | Free plan | Free plan |
| Starts at | Not published | $29 per month, billed annually ($39 billed monthly) |
| Free plan | The self-hosted Community Edition is free under the AGPLv3 license, with surveys on every channel, the API and webhooks, and community support. | Lite plan: 50 survey responses a month, unlimited surveys and team members, 100 emails and 5 SMS a month. |
| Free trial | 15-day trial license that switches on Experience Suite features in your own instance | None listed |
| Web | ||
| Made by | Formbricks GmbH | Zigpoll |
| Price read from | formbricks.com | zigpoll.com |
| Checked | Nov 9, 2026 | Nov 13, 2026 |
Worth knowing
Formbricks
- There is no public price list: the Experience Suite license is quoted after a call, based on yearly responses, workspaces and term.
- It must be self-hosted for now; dedicated cloud and Formbricks-managed hosting in the EU or Saudi Arabia are listed as coming soon.
- The free Community Edition comes with community support only; SSO, roles, audit logs and an SLA need the paid license.
- Going over the licensed response volume does not stop a self-hosted instance; the FAQ says it is settled at renewal.
Zigpoll
- The Lite plan stops at 50 responses a month, and surveys pause when the limit is reached.
- Price rises with the monthly response allowance. The pricing page also lists Premium to Scale steps such as Growth at $149 and Scale at $187 a month, billed annually.
- Email and SMS sends have monthly allowances per plan; Lite includes 100 emails and 5 SMS.
- API and MCP access starts on the Premium plan.
Key features
Formbricks
- Link, website and in-app surveys
- Share a survey by link, show it to chosen visitors on a website, embed it in an email or trigger it inside a web app or a native mobile app.
- Self-hosting
- The Community Edition runs on your own servers and database and is free to use under AGPLv3. A license key adds Experience Suite features to the same instance.
- API, SDKs and integrations
- An API, webhooks and an MCP server let answers flow into other tools and AI agents, with integrations such as Slack, Zapier, Notion and n8n.
- Experience Suite license
- An annual license adds unified feedback with AI analysis and dashboards, workflows and owner alerts, single sign-on, roles, audit logs and support with an SLA.
- Priced by responses, not seats
- The license is quoted on the responses collected each year and the number of workspaces, for 1 to 3 years, with unlimited seats.
Zigpoll
- Attribution surveys
- Post-purchase 'how did you hear about us' questions, with write-in answers and follow-ups sorted into channels.
- Several ways to ask
- On-site popups, exit-intent surveys, email and SMS surveys, shareable links with QR codes, and native iOS and Android SDKs.
- Shopify tie-in
- Targeting by customer and order, Shopify Flow triggers, discount code rewards, and answers synced to order and customer tags.
- AI analysis
- Automatic insights, a survey generator, open-ended response themes, and chat with your data. An MCP server works with Claude and ChatGPT.
- Survey builder
- NPS, CES and CSAT, ranking, matrix, image and file-upload questions, branching logic, A/B testing and auto-translation.
Plans
Formbricks
Community Edition$0
Self-hosted and open source under AGPLv3: surveys on every channel, runs on your own servers and database, API and webhooks, community support.
Experience SuiteCustom
Annual self-hosting license quoted by responses and workspaces, with unlimited seats, AI analysis, dashboards, workflows, SSO, roles, audit logs and an SLA.
Zigpoll
Lite$0
50 responses a month, 100 emails, 5 SMS, 25 AI analysis credits, unlimited surveys and team members.
Standard$29
per month for 200 responses, billed annually ($39 monthly)
2,500 emails, 250 SMS, 50 AI credits, white label support and a custom domain.
Premium$59
per month for 350 responses, billed annually ($79 monthly)
5,000 emails, 500 SMS, 100 AI credits, and API and MCP access.
Advanced$97
per month for 600 responses, billed annually ($129 monthly)
10,000 emails, 1,000 SMS, 150 AI credits and priority support.
Premier$299
per month, unlimited responses, billed annually ($399 monthly)
Unlimited responses, 50,000 emails, 4,000 SMS, 600 AI credits and a dedicated setup call.
EnterpriseCustom
Custom email and SMS volumes, SSO (SAML) and SCIM, a signed DPA, data warehouse sync and managed research.
Ways to pay less
Formbricks
No public discounts listed.
Zigpoll
- Annual discount
Save 25% with annual billing
The pricing page says annual billing saves 25% on any paid plan; Standard is $29 a month billed yearly against $39 monthly.
Common questions
Which is cheaper, Formbricks or Zigpoll?
As of Nov 13, 2026, Formbricks publishes no starting price, and Zigpoll starts at $29 per month, billed annually ($39 billed monthly).
Which has a free plan, Formbricks or Zigpoll?
As of Nov 13, 2026, both Formbricks and Zigpoll have a free plan.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.