The Zigpoll Insider’s Guide
Everything we know about Zigpoll in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Zigpoll
The Insider’s Guide
Post-purchase and on-site surveys for Shopify stores
Every plan, grade, refund rule and rival among form and survey tools, read from Zigpoll’s own pages.
Made by Zigpoll · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Zigpoll’s own pages, its app-store listings and our grades. Every fact in it is on Zigpoll’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 56 of the 148 other form and survey tools we grade
Zigpoll builds surveys for online stores, including post-purchase attribution questions, exit-intent popups, NPS and email or SMS surveys. It installs on Shopify with one click and also runs on other sites through an embed code or iOS and Android SDKs. AI summaries of responses are included.
To get you started, here are 9 things to know about Zigpoll, taken from its own pages and our grades.
Price climbs with the response allowance, and API and MCP access start on Premium.
- 1
Best for how-did-you-hear-about-us surveys for online stores
Zigpoll runs post-purchase, exit-intent and NPS surveys for online stores, with a one-click Shopify install.
- 2
Paid plans start at $29 a month
As its pricing page puts it: $29 per month, billed annually ($39 billed monthly).
- 3
There is a free plan
Lite plan: 50 survey responses a month, unlimited surveys and team members, 100 emails and 5 SMS a month.
- 4
It runs on Web
Web.
- 5
Attribution surveys
Post-purchase 'how did you hear about us' questions, with write-in answers and follow-ups sorted into channels.
- 6
Several ways to ask
On-site popups, exit-intent surveys, email and SMS surveys, shareable links with QR codes, and native iOS and Android SDKs.
- 7
Shopify tie-in
Targeting by customer and order, Shopify Flow triggers, discount code rewards, and answers synced to order and customer tags.
- 8
A 2.2 GPA, above 56 of 148
That is against the other form and survey tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
The plain part of Zigpoll you could make: surveys, forms and popups. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
Zigpoll at a glance
- Pricing
- Free plan, from $29 per month, billed annually ($39 billed monthly)
- Free plan
- Yes
- Free trial
- None stated
- Runs on
- Web
- Made by
- Zigpoll
- Category
- Forms & Surveys
- Our grade
- 2.2 GPA, fair
The report card
Best for how-did-you-hear-about-us surveys for online stores
Zigpoll runs post-purchase, exit-intent and NPS surveys for online stores, with a one-click Shopify install. The free Lite plan stops at 50 responses a month. Price climbs with the response allowance, and API and MCP access start on Premium.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | Standard is $29 a month on yearly billing for 200 responses, between the cheaper quarter and the middle of forms tools. Premium is $59, Advanced $97 and Premier $299. |
| Free plan and trial | C | Lite is free for good: unlimited surveys and team members, but 50 responses a month and surveys pause at the limit. |
| Features | C | Attribution questions, popups, NPS, email and SMS surveys and AI summaries. It does that one job fully, and it is a smaller job than a general survey tool. API and MCP need Premium. |
| Ease of use | C | No store rating on record. Shopify installs in a click, but you still write the survey. |
| Platforms and integrations | B | Web plus iOS and Android SDKs, with Shopify, Klaviyo, Mailchimp, Gorgias, HubSpot and Zapier links. No desktop app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Zigpoll is for
- Fits if you run a Shopify store and want to ask buyers how they found you
- Works for small stores under 50 survey responses a month
Who it is not for
- Tight if you get more than 50 responses a month, as Lite pauses your surveys
- Pricey if you grow: 200 responses is $29 and 600 is $97 a month
- Watch out: email and SMS sends have monthly allowances, and Lite has 100 emails and 5 SMS
- Not for you if you want general surveys beyond online stores
Good to know
Good for
- Shopify stores measuring which channels drive sales
- Teams that want a free plan to start collecting responses
- Stores that survey by email and SMS as well as on-site
Worth knowing
- The Lite plan stops at 50 responses a month, and surveys pause when the limit is reached.
- Price rises with the monthly response allowance. The pricing page also lists Premium to Scale steps such as Growth at $149 and Scale at $187 a month, billed annually.
- Email and SMS sends have monthly allowances per plan; Lite includes 100 emails and 5 SMS.
- API and MCP access starts on the Premium plan.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$29
A month to start. There is a free plan too
Zigpoll has a free plan. Paid plans start at $29 per month, billed annually ($39 billed monthly).
Lite
$0
50 responses a month, 100 emails, 5 SMS, 25 AI analysis credits, unlimited surveys and team members.
Standard
$29
per month for 200 responses, billed annually ($39 monthly)
2,500 emails, 250 SMS, 50 AI credits, white label support and a custom domain.
Premium
$59
per month for 350 responses, billed annually ($79 monthly)
5,000 emails, 500 SMS, 100 AI credits, and API and MCP access.
Advanced
$97
per month for 600 responses, billed annually ($129 monthly)
10,000 emails, 1,000 SMS, 150 AI credits and priority support.
Premier
$299
per month, unlimited responses, billed annually ($399 monthly)
Unlimited responses, 50,000 emails, 4,000 SMS, 600 AI credits and a dedicated setup call.
Enterprise
Custom
Custom email and SMS volumes, SSO (SAML) and SCIM, a signed DPA, data warehouse sync and managed research.
The free plan
Lite plan: 50 survey responses a month, unlimited surveys and team members, 100 emails and 5 SMS a month.
Read from zigpoll.com on Nov 13, 2026.
Ways to pay less
Annual discount
Save 25% with annual billing
The pricing page says annual billing saves 25% on any paid plan; Standard is $29 a month billed yearly against $39 monthly.
Stated on zigpoll.com
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Post-purchase and on-site surveys for Shopify stores. Here is what it does, as its own site describes it, and what it covers: public API, AI features, forms, surveys, popups.
Attribution questions, popups, NPS, email and SMS surveys and AI summaries.
- Attribution surveys
- Post-purchase 'how did you hear about us' questions, with write-in answers and follow-ups sorted into channels.
- Several ways to ask
- On-site popups, exit-intent surveys, email and SMS surveys, shareable links with QR codes, and native iOS and Android SDKs.
- Shopify tie-in
- Targeting by customer and order, Shopify Flow triggers, discount code rewards, and answers synced to order and customer tags.
- AI analysis
- Automatic insights, a survey generator, open-ended response themes, and chat with your data. An MCP server works with Claude and ChatGPT.
- Survey builder
- NPS, CES and CSAT, ranking, matrix, image and file-upload questions, branching logic, A/B testing and auto-translation.
Where it runs
- Web
What it works with
- Shopify
- Klaviyo
- Mailchimp
- Gorgias
- HubSpot
- Zapier
- Google Sheets
- Slack
Zigpoll is made by Zigpoll.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
56/148
Other form and survey tools it is graded above
Zigpoll's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
It stands best on platforms and integrations (B, above 46 of 148) and worst on features (C, above 5).
Its paid plans start at $29 a month, against a middle price of $20 for the category: 71 of the 114 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. 27 tools score higher and cost less.
Each grade against the category
Every bar is all 149 form and survey tools we grade, cut by the letter each got. Zigpoll’s own letter is outlined.
- CValue for moneyAbove 35 of 148
- CFree plan and trialAbove 32 of 148
- CFeaturesAbove 5 of 148
- CEase of useAbove 7 of 148
- BPlatforms and integrationsAbove 46 of 148
Price against what you get
Each dot is one of 121 form and survey tools. Further left costs less; higher up scores better on features, ease of use and platforms. Zigpoll is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
The plain part of Zigpoll you could make: surveys, forms and popups. What surrounds it you could not. The 2 things listed below take a company, not a weekend.
It costs $348 a year.
What you could make
- Surveys, forms and popups: an app builder makes these well.
What you could not
- It plugs into other products, Shopify, Klaviyo and Mailchimp among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Zigpoll’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Fairing, KnoCommerce, Survicate, Typeform and Formbricks
The 5 tools Zigpoll is most often weighed against, with where each one differs from it.
- 2.4GPA
Fairing
Free plan · from $49/mo
Post-purchase attribution surveys for online stores.
- Zigpoll also covers popups.
- 1.8GPA
KnoCommerce
Free trial · from $19/mo
Post-purchase surveys and attribution for Shopify brands.
- Zigpoll has a free plan. KnoCommerce does not, though it has a free trial.
- Zigpoll also covers popups.
- KnoCommerce also covers dashboards.
- 2.2GPA
Survicate
Free trial · from $56/mo
Customer feedback surveys for email, web and mobile apps.
- Zigpoll has a free plan. Survicate does not, though it has a free trial.
- Zigpoll also covers forms and popups.
- Survicate also covers templates and reports.
- 2.4GPA
Typeform
Free plan · from $28/mo
Form, survey and quiz builder with logic, AI and video questions.
- Zigpoll also covers popups.
- Typeform also covers templates, workflow automation and reports.
- 2.4GPA
Formbricks
Free plan
Open-source survey platform for links, websites and apps.
- Formbricks is open source and self-hostable, according to its own site.
- Zigpoll also covers forms and popups.
- Formbricks also covers templates and workflow automation.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Zigpoll free?
Zigpoll has a free plan. Lite plan: 50 survey responses a month, unlimited surveys and team members, 100 emails and 5 SMS a month.
How much does Zigpoll cost?
Zigpoll lists 6 plans. Lite: $0.
What platforms does Zigpoll work on?
Zigpoll is available on Web.
Does Zigpoll offer any discounts?
Zigpoll publicly lists the following: Save 25% with annual billing.
Does Zigpoll have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Zigpoll is listed for Web.
Does Zigpoll have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Zigpoll is listed for Web.
Is Zigpoll open source?
Zigpoll is not described as open source on its own site, as read on Nov 13, 2026.
Does Zigpoll have an API?
Yes. Zigpoll offers a public API, according to its own site.
What does Zigpoll integrate with?
Zigpoll's listing names Shopify, Klaviyo, Mailchimp, Gorgias, HubSpot, Zapier, Google Sheets and Slack.
Who makes Zigpoll?
Zigpoll is made by a company of the same name.
What are the alternatives to Zigpoll?
The closest alternatives to Zigpoll in our directory are Fairing, KnoCommerce, Survicate, Typeform and Formbricks.
How does Zigpoll compare with other form and survey tools?
Zigpoll's GPA of 2.2 is higher than 56 of the 148 other form and survey tools we grade, and level with 31.
Is Zigpoll good value for money?
ToolGPA grades Zigpoll C for value for money. Its paid plans start at $29 a month, against a middle price of $20 for the category: 71 of the 114 others that charge start lower.
Could I make my own version of Zigpoll?
The plain part of Zigpoll you could make: surveys, forms and popups. What surrounds it you could not.
Where this guide comes from
The prices, plans, platforms and features were read from Zigpoll’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Zigpoll's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Zigpoll. Prices change, so check zigpoll.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Zigpoll, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/zigpoll
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Zigpoll: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/zigpoll
Know someone choosing between form and survey tools?
Send them this guide: toolgpa.com/tools/zigpoll/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded form and survey tools after Zigpoll, each with an Insider's Guide of its own.
- Forms & Surveys Insider's GuideEvery one of the 149 form and survey tools we grade, compared
- Formester Insider's GuideForm builder with unlimited forms and responses on the free plan3.2 GPA
- Formgrid Insider's GuideForm builder with unlimited forms and responses on the free plan3.2 GPA
- Google Forms Insider's GuideForm, survey and quiz builder that comes with a Google Account3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Zigpoll’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Zigpoll is a trademark of its owner, and this guide is not made, paid for or approved by Zigpoll. Prices and plans change: check zigpoll.com before you buy.