Alchemer vs QuestionPro

Alchemer

• Researchers who need conjoint, card sort and heatmap questions
• Teams of one to three building long surveys with complex logic
• Organizations sending survey data to Salesforce, HubSpot or Tableau

QuestionPro

• Market researchers who need conjoint, MaxDiff or an audience panel
• Nonprofits, which can get a nonprofit license at no cost
• Field teams collecting survey responses without a connection

Alchemer

• Professional and Full Access allow at most 3 users; larger teams need a custom-priced Platform plan.
• The pricing page limits API access, single sign-on and security assessments to Platform plans.
• The Free account stops at 3 surveys and 100 responses per survey, with a short list of question types.
• Offline or kiosk mode, SPSS export and the market research question types all require Full Access.

QuestionPro

• The free Essentials plan covers 1 user and 200 responses per survey.
• Paid plans are priced per user and billed annually; the pricing page shows no monthly option.
• Team Edition needs at least 5 users, and the Research Suite at least 10, with pricing on request.
• The customer experience and employee experience products are sold separately, with pricing on request.

Alchemer

43 question types

Alchemer Survey lists 43 question types. File uploads need Professional, and card sort, heatmap and conjoint questions need Full Access.

Logic, piping and merge codes

Survey logic is on every paid license. Multiple conditions, piping and repeating count as advanced logic and start on Professional.

Link, email, SMS and QR distribution

Share a survey by link, QR code or SMS. Sending email campaigns to a contact list from inside Alchemer starts on Professional.

Reports and exports

Paid licenses share reports by URL, download them as PDF, PowerPoint, Excel or Word and export raw data to Excel. SPSS export is Full Access only.

Integration catalog

A catalog of integrations pushes survey data to, or pulls records from, Salesforce, HubSpot, Google Sheets, Tableau and other systems.

AI survey tools

An AI Survey Builder drafts a survey from a plain-language description, and AI Smart Question generates follow-up questions for respondents.

QuestionPro

Survey builder with logic

Build surveys from 30 to 52 question types depending on the plan, with branching, piping, randomization and skip logic, and apply your own branding from the Advanced plan.

QuestionPro AI

A Survey Agent drafts a full survey, with questions, scales and logic, from a description. Smart Dashboards build a dashboard and an insight summary from the responses.

Reports and research methods

Reports include real-time shareable dashboards, and data exports to Excel, SPSS and CSV. Conjoint, MaxDiff and A/B testing are part of the Research Suite.

Offline survey app

The iOS and Android app collects responses without an internet connection and stores them on the device until they can be synced.

Multilingual surveys

Field the same survey in more than 100 languages, so respondents in each market can answer in their own language.

Integrations and API

Connect to Salesforce, HubSpot, Microsoft Dynamics, Google Sheets, Tableau and Power BI, or build on Zapier, webhooks and the QuestionPro API.

Alchemer

• Free$0

  Up to 3 surveys at a time and 100 responses per survey, with basic question types such as radio buttons, checkboxes, text boxes and ratings.

• Collaborator$315

  per user / year ($55 per user / month billed monthly)

  Unlimited surveys and questions, 75,000 responses a year per account, survey logic, report downloads and email support.

• Professional$1,075

  per user / year ($165 per user / month billed monthly)

  Up to 3 users and 100,000 responses a year, plus advanced logic, email campaigns, file uploads and phone support on annual plans.

• Full Access$1,895

  per user / year ($275 per user / month billed monthly)

  Up to 3 users and 125,000 responses a year, plus market research question types, SPSS export, open-text analysis and offline or kiosk mode.

• Platform PlansCustom

  For more than 3 users: API access, single sign-on, 24/7 support, a customer success manager and feedback collection across other channels.

QuestionPro

• Essentials$0

  1 user, 200 responses per survey and 30 question types, with basic surveys, logic, integrations and analysis.

• Advanced$99

  per user / month, billed annually

  1 user, 25,000 responses per year and 38 question types, with standard surveys, logic, integrations and analysis, plus branding.

• Team Edition$83

  per user / month, billed annually, 5-user minimum

  100,000 responses per year, 46 question types, collaboration, regional data centers and a dedicated account manager.

• Research SuiteCustom

  10 or more users with custom response pricing, 52 question types, and communities, audience and qualitative tools.

Alchemer

• Annual discount

  Save 43% to 52% with annual billing

  The pricing page marks annual billing as saving 52% on Collaborator ($315 a year against $55 a month), 46% on Professional and 43% on Full Access.

• Nonprofit

  25% off annual plans for non-profits

  Registered non-profit organizations get 25% off annual accounts after entering an EIN or international equivalent at checkout. Monthly accounts are excluded.

QuestionPro

• Nonprofit

  Free Nonprofit license

  Nonprofits can get the Nonprofit license, listed at $1,188 per year, for free in return for a backlink on their website. It covers one user and up to 10,000 responses.

• Education

  Discounted academic licenses

  Universities and colleges can buy a Survey & Analytics license at what QuestionPro calls a highly discounted price through its academic sales team. No figure is published.