The Trustindex Insider’s Guide
Everything we know about Trustindex in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Trustindex
The Insider’s Guide
Review widgets, review requests and rich snippets for sites
Every plan, grade, refund rule and rival among customer review tools, read from Trustindex’s own pages.
Made by Trustindex Ltd. · checked Nov 12, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Trustindex’s own pages, its app-store listings and our grades. Every fact in it is on Trustindex’s page too, where it is kept up to date. Checked Nov 12, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.6
GPA, above 55 of the 63 other customer review tools we grade
Trustindex pulls reviews from 133 platforms, including Google, Facebook, Tripadvisor and Yelp, into embeddable widgets, and also offers social feed widgets. It can collect new reviews through email campaigns, QR codes and NFC cards, and helps reply to them. A free package exists, and paid plans are priced per year by the number of companies.
To get you started, here are 9 things to know about Trustindex, taken from its own pages and our grades.
You connect each review source and set up the widget.
- 1
Best for review widgets for your own website
Trustindex shows reviews from sites such as Google on your own website through widgets, with review requests and rich snippets.
- 2
Paid plans start at $5.42 a month when paid by the year
As its pricing page puts it: $65 per year for 1 company (about $5.42 a month).
- 3
There is a free plan
A free package can be used forever; the pricing page marks which widget and collection features are paid-only.
- 4
It runs on Web
Web.
- 5
Review widgets
36 widget layouts, including sliders, grids, badges and popups, show reviews from 133 platforms and refresh automatically.
- 6
Review collection
Send review requests by email campaign, QR code, NFC card or an integration, with a filter that routes negative feedback privately.
- 7
Rich snippets
Review markup that can make star ratings eligible to appear in Google results for the page.
- 8
A 2.6 GPA, above 55 of 63
That is against the other customer review tools we grade, on value, the free plan, features, ease of use and platforms.
- 9
Keep it
To replace Trustindex you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
Trustindex at a glance
- Pricing
- Free plan, from $65 per year for 1 company (about $5.42 a month)
- Free plan
- Yes
- Free trial
- 7-day free trial of all paid features, then the free package
- Runs on
- Web
- Made by
- Trustindex Ltd.
- Category
- Customer Review Tools
- Our grade
- 2.6 GPA, good
The report card
Best for review widgets for your own website
Trustindex shows reviews from sites such as Google on your own website through widgets, with review requests and rich snippets. A paid plan starts at $65 a year for one company, but the limits of the free package are not spelled out and some listed features are still in progress.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | A | Single is $65 a year for 1 company, about $5.42 a month, which is under 60% of the $19 where review tools start. Pro is $125 for 5 companies and Ultimate $349 for unlimited. |
| Free plan and trial | C | A free package is usable forever and the paid plans have a 7-day trial. The page marks which features are paid only, but the caps are not on record. |
| Features | C | Review widgets, collection, rich snippets, AI replies and tagging, social feeds and translation. Video reviews and SMS collection are marked as in progress. |
| Ease of use | C | No store rating on record. You connect each review source and set up the widget. |
| Platforms and integrations | B | Web, with Shopify, WooCommerce, HubSpot, Salesforce, Mailchimp, Klaviyo, Zapier and Make. No desktop or phone app. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Trustindex is for
- Fits if you want Google reviews shown on your website for $65 a year
- Works for agencies, as Ultimate covers unlimited companies at $349 a year
Who it is not for
- Tight if you stay free, as the paid-only features are marked on the pricing page
- Pricey if you want automatic AI replies, an add-on at $29 per source a year
- Watch out: some listed features, such as video reviews and SMS collection, are marked as in progress
- Watch out: a Google Review Strategy Program with a success manager is sold separately at $299
- Skip it if you want a phone or desktop app, as only web is listed
Good to know
Good for
- Small sites that want Google reviews displayed on a page
- Agencies managing review widgets for many client companies
- Businesses that collect reviews with QR codes or NFC cards
Worth knowing
- Paid plans differ by number of companies (1, 5 or unlimited); other limits are the same.
- Automatic AI replies are an add-on at $29 per source per year.
- A Google Review Strategy Program with a customer success manager is sold separately at $299.
- Some listed features, such as video reviews and SMS collection, are marked as in progress.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
$5.42
A month to start, paid by the year. There is a free plan too
Trustindex has a free plan. Paid plans start at $65 per year for 1 company (about $5.42 a month).
The page marks which features are paid only, but the caps are not on record.
Single
$65
per year for 1 company
Unlimited websites, widgets, views and reviews, 133 review platforms, AI-translated reviews and priority support.
Pro
$125
per year for 5 companies
Same features as Single for up to 5 companies; the page shows $10.42 a month as the monthly equivalent.
Ultimate
$349
per year for unlimited companies
Same features as Single for unlimited companies, aimed at organizations and agencies; $29.08 a month equivalent.
The free plan
A free package can be used forever; the pricing page marks which widget and collection features are paid-only.
Trying it first
7-day free trial of all paid features, then the free package
Read from trustindex.io on Nov 12, 2026.
Ways to pay less
Other savings
30-day money-back guarantee
The pricing page says a refund is available if requested within 30 days of purchase.
Stated on trustindex.io
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
Review widgets, review requests and rich snippets for sites. Here is what it does, as its own site describes it, and what it covers: AI features, email campaigns, qR codes, review collection, schema markup.
Review widgets, collection, rich snippets, AI replies and tagging, social feeds and translation.
- Review widgets
- 36 widget layouts, including sliders, grids, badges and popups, show reviews from 133 platforms and refresh automatically.
- Review collection
- Send review requests by email campaign, QR code, NFC card or an integration, with a filter that routes negative feedback privately.
- Rich snippets
- Review markup that can make star ratings eligible to appear in Google results for the page.
- AI replies and tagging
- Draft replies to reviews with AI on any of the 133 platforms. Automatic replies are an add-on at $29 per source per year.
- Social feed widgets
- Show Instagram, TikTok, YouTube, Twitter/X and other feeds in slider, grid or masonry layouts.
- Translation
- Reviews can be translated by AI into 52 languages, and widgets are available in 59 languages.
Where it runs
- Web
What it works with
- Shopify
- WooCommerce
- HubSpot
- Salesforce
- Mailchimp
- Klaviyo
- Zapier
- Make
Trustindex is made by Trustindex Ltd.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
55/63
Other customer review tools it is graded above
Trustindex's GPA of 2.6 is higher than 55 of the 63 other customer review tools we grade, and level with 4.
It stands best on value for money (A, above 59 of 63) and worst on features (C, above 0).
Its paid plans start at $5.42 a month when paid by the year, against a middle price of $29 for the category: 4 of the 50 others that charge start lower.
On features, ease of use and platforms it scores 2.3 out of 4. Nothing scores higher for less, though at least one tool matches that score at a lower price.
Each grade against the category
Every bar is all 64 customer review tools we grade, cut by the letter each got. Trustindex’s own letter is outlined.
- AValue for moneyAbove 59 of 63
- CFree plan and trialAbove 26 of 63
- CFeaturesAbove 0 of 63
- CEase of useAbove 0 of 63
- BPlatforms and integrationsAbove 12 of 63
Price against what you get
Each dot is one of 51 customer review tools. Further left costs less; higher up scores better on features, ease of use and platforms. Trustindex is the marked dot.
What paid plans start at, a month (each step along is roughly double) →
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Trustindex you would be making newsletters sent to thousands of people that still reach the inbox. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.6 is higher than 55 of the 63 other customer review tools we grade. It costs $65 a year.
What you could make
- Review collection, qR codes and schema markup: an app builder makes these well.
What you could not
- Newsletters sent to thousands of people that still reach the inbox.
- It plugs into other products, Shopify, WooCommerce and HubSpot among them.
- AI features, unless you pay a model provider for each request yourself.
- Hooks into the device itself: widgets.
What this rests on. Trustindex’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
EmbedSocial, REVIEWS.io, Grade.us, GatherUp and Senja
The 5 tools Trustindex is most often weighed against, with where each one differs from it.
- 2.2GPA
EmbedSocial
Free plan · from $24/mo
Widgets that show Google, Facebook and other reviews on any website.
- Trustindex also covers email campaigns, qR codes and schema markup.
- 2.6GPA
REVIEWS.io
Free trial · from $23/mo
Product and company reviews for online stores, priced by invites.
- Trustindex has a free plan. REVIEWS.io does not, though it has a free trial.
- Trustindex also covers email campaigns, qR codes and schema markup.
- REVIEWS.io also covers surveys.
- 2.4GPA
Grade.us
Free trial · from $99/mo
White-label review management for agencies and local businesses.
- Trustindex has a free plan. Grade.us does not, though it has a free trial.
- Trustindex also covers email campaigns, qR codes and schema markup.
- Grade.us also covers reports.
- 2.4GPA
GatherUp
Free trial · from $99/mo
Review requests, NPS surveys and review monitoring per location.
- Trustindex has a free plan. GatherUp does not, though it has a free trial.
- Trustindex also covers email campaigns, qR codes and schema markup.
- GatherUp also covers surveys and reports.
- 2.4GPA
Senja
Free plan · from $29/mo
Collect, manage and show customer testimonials.
- Only Senja lists a browser extension.
- Trustindex also covers email campaigns and qR codes.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
14
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Trustindex free?
Trustindex has a free plan. A free package can be used forever; the pricing page marks which widget and collection features are paid-only.
How much does Trustindex cost?
Trustindex lists 3 plans. Single: $65 per year for 1 company.
What platforms does Trustindex work on?
Trustindex is available on Web.
Does Trustindex offer any discounts?
Trustindex publicly lists the following: 30-day money-back guarantee.
Does Trustindex have an Android app?
No Android app was listed when its pages were read on Nov 12, 2026. Trustindex is listed for Web.
Does Trustindex have an iPhone app?
No iPhone app was listed when its pages were read on Nov 12, 2026. Trustindex is listed for Web.
Is Trustindex open source?
Trustindex is not described as open source on its own site, as read on Nov 12, 2026.
What does Trustindex integrate with?
Trustindex's listing names Shopify, WooCommerce, HubSpot, Salesforce, Mailchimp, Klaviyo, Zapier and Make.
Does Trustindex have a free trial?
Yes. 7-day free trial of all paid features, then the free package.
Who makes Trustindex?
Trustindex is made by Trustindex Ltd.
What are the alternatives to Trustindex?
The closest alternatives to Trustindex in our directory are EmbedSocial, REVIEWS.io, Grade.us, GatherUp and Senja.
How does Trustindex compare with other customer review tools?
Trustindex's GPA of 2.6 is higher than 55 of the 63 other customer review tools we grade, and level with 4.
Is Trustindex good value for money?
ToolGPA grades Trustindex A for value for money. Its paid plans start at $5.42 a month when paid by the year, against a middle price of $29 for the category: 4 of the 50 others that charge start lower.
Could I make my own version of Trustindex?
To replace Trustindex you would be making newsletters sent to thousands of people that still reach the inbox.
Where this guide comes from
The prices, plans, platforms and features were read from Trustindex’s own pages on Nov 12, 2026, and the grades were given on Nov 12, 2026. Graded from this listing, whose facts were read from Trustindex's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Trustindex Ltd. Prices change, so check trustindex.io before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Trustindex, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/trustindex
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Trustindex: The Insider's Guide", checked Nov 12, 2026. https://toolgpa.com/tools/trustindex
Know someone choosing between customer review tools?
Send them this guide: toolgpa.com/tools/trustindex/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded customer review tools after Trustindex, each with an Insider's Guide of its own.
- Customer Review Tools Insider's GuideEvery one of the 64 customer review tools we grade, compared
- Judge.me Insider's GuideProduct reviews for Shopify stores with a free plan and one paid tier3.0 GPA
- Rivyo Insider's GuideProduct reviews, loyalty points and referrals for Shopify stores3.0 GPA
- Common Ninja Insider's GuideNo-code embeddable widgets, including review and testimonial walls2.8 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Trustindex’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Trustindex is a trademark of its owner, and this guide is not made, paid for or approved by Trustindex Ltd. Prices and plans change: check trustindex.io before you buy.