REVIEWS.io vs Trustindex (2026): which should you pick?
As of Nov 12, 2026, REVIEWS.io and Trustindex share a 2.6 GPA, and only Trustindex has a free plan.
Checked Oct 18, 2026 and Nov 12, 2026 · graded Oct 18, 2026 and Nov 12, 2026 by ToolGPA
REVIEWS.io grades higher on features. Trustindex grades higher on value for money. They get the same grade on the free plan, ease of use and platforms.
Price, platforms and features side by side. The table says where each price was read and when.
REVIEWS.io
Product and company reviews for online stores, priced by invites
Trustindex
Review widgets, review requests and rich snippets for sites
Which one is for you
Pick REVIEWS.io if
- Fits if you want product stars and Google Seller Ratings from one tool
- Works for stores moving off Yotpo, Okendo or Trustpilot that need reviews imported
Look elsewhere if
- Skip it if you want a free plan to start on, as there's only a 14-day trial
- Pricey if you sell in several countries, as each domain is its own subscription
- Tight if you need the API or AI replies, as both are on Plus at $400 a month billed yearly, booked through a demo
- Watch out: Google Seller Ratings and review snippets aren't on Essentials; they start at Start-Up, $63 billed yearly
- Watch out: every email or text invite counts, and sending more moves you up a price step
Pick Trustindex if
- Fits if you want Google reviews shown on your website for $65 a year
- Works for agencies, as Ultimate covers unlimited companies at $349 a year
Look elsewhere if
- Tight if you stay free, as the paid-only features are marked on the pricing page
- Pricey if you want automatic AI replies, an add-on at $29 per source a year
- Watch out: some listed features, such as video reviews and SMS collection, are marked as in progress
- Watch out: a Google Review Strategy Program with a success manager is sold separately at $299
- Skip it if you want a phone or desktop app, as only web is listed
How we grade them
| 2.6GPAREVIEWS.ioGood | 2.6GPATrustindexGood | |
|---|---|---|
| Value for money | BEssentials covers up to 300 invites, so a 300-order shop pays $23 a month billed yearly, or $29 monthly. Set against its listed rivals at that size, that's the low end. Review snippets and Seller Ratings start at Start-Up, $63 yearly ($79 monthly), and each country domain is billed apart. | ASingle is $65 a year for 1 company, about $5.42 a month, which is under 60% of the $19 where review tools start. Pro is $125 for 5 companies and Ultimate $349 for unlimited. |
| Free plan and trial | CNo free plan. There's a 14-day free trial, and the listing doesn't say whether it wants a card. Fine for watching a few invites go out, not for living on. | CA free package is usable forever and the paid plans have a 7-day trial. The page marks which features are paid only, but the caps are not on record. |
| Features | BThe whole job: product and company reviews in one request, photo and video, 15+ widgets, email and text invites, Google Seller Ratings, imports, surveys, and on Grow a reputation manager with competitor analysis. AI replies and translation wait for Plus. | CReview widgets, collection, rich snippets, AI replies and tagging, social feeds and translation. Video reviews and SMS collection are marked as in progress. |
| Ease of use | CNo store rating on record. You connect your store, set up invites and pick widgets, and the yearly plan is chosen in the dashboard after signing up. Moving up the plans means watching how many invites you send. | CNo store rating on record. You connect each review source and set up the widget. |
| Platforms and integrations | BWeb, with Shopify, BigCommerce, Klaviyo, Gorgias, Attentive, Dotdigital, Bazaarvoice and Google. The API is only on Plus. No phone or desktop app is listed. | BWeb, with Shopify, WooCommerce, HubSpot, Salesforce, Mailchimp, Klaviyo, Zapier and Make. No desktop or phone app. |
| Best for | product and company reviews with Google stars | review widgets for your own website |
The GPA is the average of the five grades: an A is 4 points, an F is none. The full reasons are on each tool's page: REVIEWS.io and Trustindex. How we grade
Price against what you get
REVIEWS.io starts at $23 a month and scores 2.7 out of 4 on features, ease of use and platforms. Trustindex starts at $5.42 a month when paid by the year and scores 2.3.
REVIEWS.io scores higher, and starts $17.58 a month higher: the question is whether the extra is worth that to you. Of the other customer review tools on the chart, none scores higher than REVIEWS.io for less, and none scores higher than Trustindex for less.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Where they differ
- REVIEWS.io also covers surveys.
- Trustindex also covers email campaigns, qR codes and schema markup.
At a glance
| REVIEWS.io | Trustindex | |
|---|---|---|
| Pricing | Free trial | Free plan |
| Starts at | $23 per month for up to 300 invites, billed annually ($29 monthly) | $65 per year for 1 company (about $5.42 a month) |
| Free plan | None | A free package can be used forever; the pricing page marks which widget and collection features are paid-only. |
| Free trial | 14-day free trial | 7-day free trial of all paid features, then the free package |
| Web | ||
| Made by | REVIEWS.io | Trustindex Ltd. |
| Price read from | reviews.io | trustindex.io |
| Checked | Oct 18, 2026 | Nov 12, 2026 |
Worth knowing
REVIEWS.io
- There is no free plan on the pricing page; Essentials, from $23 a month on yearly billing, is the entry point.
- Price follows review invites sent: each email or SMS request counts once, and more invites move you up a price step.
- Each top-level domain is a separate subscription, so stores in several countries pay for each one.
- Google Seller Ratings start at Start-Up; AI replies, translation and API access need Plus.
Trustindex
- Paid plans differ by number of companies (1, 5 or unlimited); other limits are the same.
- Automatic AI replies are an add-on at $29 per source per year.
- A Google Review Strategy Program with a customer success manager is sold separately at $299.
- Some listed features, such as video reviews and SMS collection, are marked as in progress.
Key features
REVIEWS.io
- Review invites by email and SMS
- Sends review requests and reminders after a purchase by email, with SMS invites from Start-Up up, and a Review Booster to ask past customers.
- Product and company reviews
- Collects reviews of each product and of the business in one request, with photos and videos, and shows them in 15+ widgets.
- Google Seller Ratings
- From Start-Up, feeds company reviews to Google Seller Ratings, the stars shown on Google ads, and adds rich snippets for ratings in search.
- Surveys
- Post-purchase, post-review, abandoned-cart and on-site surveys with a survey builder; Grow and Plus include 100 survey replies a month.
- Reputation manager
- Grow and Plus add a reputation manager, competitor analysis and an AI summary of reviews; Plus adds AI-written replies and translation.
Trustindex
- Review widgets
- 36 widget layouts, including sliders, grids, badges and popups, show reviews from 133 platforms and refresh automatically.
- Review collection
- Send review requests by email campaign, QR code, NFC card or an integration, with a filter that routes negative feedback privately.
- Rich snippets
- Review markup that can make star ratings eligible to appear in Google results for the page.
- AI replies and tagging
- Draft replies to reviews with AI on any of the 133 platforms. Automatic replies are an add-on at $29 per source per year.
- Social feed widgets
- Show Instagram, TikTok, YouTube, Twitter/X and other feeds in slider, grid or masonry layouts.
- Translation
- Reviews can be translated by AI into 52 languages, and widgets are available in 59 languages.
Plans
REVIEWS.io
Essentials$23
per month for up to 300 invites, billed annually ($29 monthly)
Product and company reviews, photo and video collection, automated review requests and 15+ on-site widgets.
Start-Up$63
per month for 1,000 invites, billed annually ($79 monthly)
Adds Google Seller Ratings, rich snippets, imports, third-party reviews, Klaviyo and 100 SMS invites. $130 a month at 5,000 invites, billed monthly.
Grow$140
per month for 1,000 invites, billed annually ($175 monthly)
Adds a reputation manager, AI review summary, competitor analysis and 100 survey replies. Rises with invites: $399 a month at 10,000, billed monthly.
Plus$400
per month for 7,500 invites, billed annually ($500 monthly)
Adds AI review replies, translation, shoppable UGC galleries, Bazaarvoice syndication, API access and a success manager. Booked through a demo.
Trustindex
Single$65
per year for 1 company
Unlimited websites, widgets, views and reviews, 133 review platforms, AI-translated reviews and priority support.
Pro$125
per year for 5 companies
Same features as Single for up to 5 companies; the page shows $10.42 a month as the monthly equivalent.
Ultimate$349
per year for unlimited companies
Same features as Single for unlimited companies, aimed at organizations and agencies; $29.08 a month equivalent.
Ways to pay less
REVIEWS.io
- Annual discount
Save 20% with yearly billing
REVIEWS.io gives 20% off for paying yearly: Essentials is $23 a month billed annually against $29 billed monthly. The yearly plan is chosen in the dashboard after signing up.
Trustindex
- Other savings
30-day money-back guarantee
The pricing page says a refund is available if requested within 30 days of purchase.
Common questions
Which is cheaper, REVIEWS.io or Trustindex?
As of Nov 12, 2026, Trustindex is cheaper to start with: $5.42 a month when paid by the year, against $23 a month for REVIEWS.io. REVIEWS.io starts at $23 per month for up to 300 invites, billed annually ($29 monthly), and Trustindex starts at $65 per year for 1 company (about $5.42 a month).
Which has a free plan, REVIEWS.io or Trustindex?
As of Nov 12, 2026, only Trustindex has a free plan. REVIEWS.io does not, though it has a free trial.
More comparisons
How this page was made
- The verdict at the top follows a fixed rule. When both tools are in the same category and either is in our top three for it, the verdict follows that ranking: the higher-placed tool is our pick. The top three weigh who each tool suits as well as its grades, so a pick can go against the GPA. Otherwise the page does not pick one and says which grades higher: the higher GPA first; on a tie, the one with a free plan, then the one that starts cheaper in dollars a month, counted the same way for both; if they are still level, what the choice depends on.
- The grades are our own, from each tool’s review or report card. The GPA is their average.
- Prices, plans and platforms come from each tool’s listing. The table above says where each price was read and when.
- The differences and the answers to the questions are worked out from those listings.