The Userflow Insider’s Guide
Everything we know about Userflow in one document: what it costs, its grades, getting a refund, getting help and what else to look at. Read it here, or keep a copy.
Userflow
The Insider’s Guide
No-code product onboarding, checklists and in-app AI help
Every plan, grade, refund rule and rival among website and product analytics tools, read from Userflow’s own pages.
Made by Userflow · checked Nov 13, 2026 · toolgpa.com
Contents
- 01WelcomeWhat it is, who it suits, its grades and the ten things to know first
- 02What it costsEvery plan, the free plan, ways to pay less and how prices have moved
- 03What it doesIts main features, where it runs, what it works with and who makes it
- 04Where it standsIts grades against its category, and whether to keep it or make your own
- 05The alternativesThe tools it is most often weighed against, side by side
- 06Quick answersThe questions people ask about it, each answered in a line or two
- 07About ToolGPAWho made this guide, what else is on the site, and how to cite it
ToolGPA put this guide together from Userflow’s own pages, its app-store listings and our grades. Every fact in it is on Userflow’s page too, where it is kept up to date. Checked Nov 13, 2026.
Part 01 · Overview
Welcome
What it is, who it suits, its grades and the ten things to know first
2.2
GPA, above 29 of the 100 other website and product analytics tools we grade
Userflow is a product adoption platform for building in-app onboarding without code. It offers flows, checklists, announcements, launchers, surveys and a resource center, plus an AI Adoption Agent that answers user questions from a company's help content. Pricing follows monthly active users. The help center is now hosted under the Beamer brand.
To get you started, here are 8 things to know about Userflow, taken from its own pages and our grades.
It does not cover native iOS or Android apps, and the pages we read show no plan prices.
- 1
Best for no-code product tours and checklists for web apps
Userflow builds product tours, checklists and announcements inside your web app, plus an AI chat that answers from your help centre.
- 2
You can try it first
14-day free trial
- 3
It runs on Web
Web.
- 4
Flows and checklists
Build product tours and onboarding checklists without code, started automatically on conditions or triggered manually.
- 5
Adoption Agent
An AI chat in the app that answers questions from a company's help center and website, and can carry out tasks through Action Flows.
- 6
Announcements and resource center
Announce features and fixes with badges and popouts, collected in a resource center users can open from the app.
- 7
A 2.2 GPA, above 29 of 100
That is against the other website and product analytics tools we grade, on value, the free plan, features, ease of use and platforms.
- 8
Keep it
To replace Userflow you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
Userflow at a glance
- Pricing
- Free trial
- Free plan
- No
- Free trial
- 14-day free trial
- Runs on
- Web
- Made by
- Userflow
- Category
- Website & Product Analytics
- Our grade
- 2.2 GPA, fair
The report card
Best for no-code product tours and checklists for web apps
Userflow builds product tours, checklists and announcements inside your web app, plus an AI chat that answers from your help centre. It does not cover native iOS or Android apps, and the pages we read show no plan prices.
| Subject | Grade | Comment |
|---|---|---|
| Value for money | C | No plan prices were readable; the help centre says pricing follows monthly active users, environments and features, so it sits in the middle. |
| Free plan and trial | C | A 14-day trial. The listing does not say whether a card is needed, and the account goes read-only afterwards. |
| Features | C | Tours, checklists, announcements, surveys and an AI agent, but the listing says it does not support native iOS or Android apps. |
| Ease of use | C | No store rating on record. You build flows, set conditions and connect your data. |
| Platforms and integrations | B | Web only, with Amplitude, Heap, Mixpanel, Segment, RudderStack, HubSpot, Salesforce and Slack listed. |
An A is worth 4 points, a B 3, a C 2, a D 1 and an F nothing. The GPA is the average of the five.
Who Userflow is for
- Fits if you run a web app and want onboarding flows without code
- Makes sense if your product team already sends data to Segment or Mixpanel
Who it is not for
- Skip it if your product is a native iOS or Android app
- Watch out: no plan prices were readable, and pricing depends on monthly active users
- Watch out: plan changes are made by Userflow's team on request, not self-serve
- Watch out: when the trial ends the account is read-only until you pick a plan
Good to know
Good for
- SaaS teams that want onboarding content built without engineering time
- Product teams that want in-app help answered by an AI agent
- Companies that already send events to Amplitude, Mixpanel, Segment or Heap
Worth knowing
- The pricing page sits behind a bot check, so no plan prices were read; the help center says pricing is based on monthly active users, environments and features.
- It does not support native iOS or Android apps, only mobile web apps.
- Changes to a paid plan are made by Userflow's team on request, not in self-service.
- When a trial ends the account goes read-only until a plan is chosen.
Part 02 · Pricing
What it costs
Every plan, the free plan, ways to pay less and how prices have moved
Userflow's current pricing could not be confirmed from its own site.
The listing does not say whether a card is needed, and the account goes read-only afterwards.
We could not confirm Userflow’s current prices from its own site, so this guide lists no plans. userflow.com has them.
Part 03 · Features
What it does
Its main features, where it runs, what it works with and who makes it
1
Place it runs: Web
No-code product onboarding, checklists and in-app AI help. Here is what it does, as its own site describes it, and what it covers: public API, AI features, surveys, AI support agent.
Tours, checklists, announcements, surveys and an AI agent, but the listing says it does not support native iOS or Android apps.
- Flows and checklists
- Build product tours and onboarding checklists without code, started automatically on conditions or triggered manually.
- Adoption Agent
- An AI chat in the app that answers questions from a company's help center and website, and can carry out tasks through Action Flows.
- Announcements and resource center
- Announce features and fixes with badges and popouts, collected in a resource center users can open from the app.
- Surveys and event trackers
- Ask survey questions inside flows and track events, with data that can be sent to analytics tools.
- Environments and versions
- Content is versioned, and plans include environments such as Staging and Production for testing before publishing.
Where it runs
- Web
What it works with
- Amplitude
- Heap
- Mixpanel
- Segment
- RudderStack
- HubSpot
- Salesforce
- Slack
Userflow is made by Userflow.
Part 04 · Standing
Where it stands
Its grades against its category, and whether to keep it or make your own
29/100
Other website and product analytics tools it is graded above
Userflow's GPA of 2.2 is higher than 29 of the 100 other website and product analytics tools we grade, and level with 25.
It stands best on platforms and integrations (B, above 32 of 100) and worst on features (C, above 3).
Each grade against the category
Every bar is all 101 website and product analytics tools we grade, cut by the letter each got. Userflow’s own letter is outlined.
- CValue for moneyAbove 11 of 100
- CFree plan and trialAbove 23 of 100
- CFeaturesAbove 3 of 100
- CEase of useAbove 6 of 100
- BPlatforms and integrationsAbove 32 of 100
Keep it, or make your own?
Whether this is something you could build for yourself with an AI app builder, and what you would give up.
Keep it
To replace Userflow you would be making an AI model answering your customers from your own help articles. That is not a weekend's work, with an AI app builder or without one.
That makes this kind of software worth paying for, not this one in particular: 46 of the 100 other website and product analytics tools grade higher.
What you could make
- Surveys: an app builder makes this well.
What you could not
- An AI model answering your customers from your own help articles.
- It plugs into other products, Amplitude, Heap and Mixpanel among them, and has an API.
- AI features, unless you pay a model provider for each request yourself.
What this rests on. Userflow’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
Part 05 · Alternatives
The alternatives
The tools it is most often weighed against, side by side
Appcues, Userpilot, Pendo, Chameleon and Whatfix
The 5 tools Userflow is most often weighed against, with where each one differs from it.
- 1.6GPA
Appcues
From $9,000/yr
In-product guides, checklists and surveys with usage analytics.
- Userflow also covers AI support agent.
- Appcues also covers workflow automation and dashboards.
- 2.0GPA
Userpilot
Free trial · from $299/mo
In-app onboarding, product analytics and feedback for SaaS teams.
- Userflow also covers AI support agent.
- Userpilot also covers dashboards and session replay.
- 2.4GPA
Pendo
Free plan
Product analytics plus in-app guides, surveys and session replay.
- Pendo has a free plan. Userflow does not, though it has a free trial.
- Userflow also covers AI support agent.
- Pendo also covers web analytics and session replay.
- 2.0GPA
Chameleon
Free trial · from $279/mo
In-app product tours, surveys and checklists for SaaS teams.
- Userflow also covers AI support agent.
- Chameleon also covers no-code and a/B testing.
- 2.2GPA
Whatfix
Free trial
Digital adoption platform with in-app guidance and analytics.
- Userflow also covers AI support agent.
- Whatfix also covers no-code and dashboards.
Part 06 · Questions
Quick answers
The questions people ask about it, each answered in a line or two
11
Questions, each answered in a line or two
The short version of everything above, for when you only need the answer. Each one is told in full in its part of the guide.
Is Userflow free?
No, Userflow is a paid product, but you can try it first. 14-day free trial.
What platforms does Userflow work on?
Userflow is available on Web.
Does Userflow have an Android app?
No Android app was listed when its pages were read on Nov 13, 2026. Userflow is listed for Web.
Does Userflow have an iPhone app?
No iPhone app was listed when its pages were read on Nov 13, 2026. Userflow is listed for Web.
Is Userflow open source?
Userflow is not described as open source on its own site, as read on Nov 13, 2026.
Does Userflow have an API?
Yes. Userflow offers a public API, according to its own site.
What does Userflow integrate with?
Userflow's listing names Amplitude, Heap, Mixpanel, Segment, RudderStack, HubSpot, Salesforce and Slack.
Who makes Userflow?
Userflow is made by a company of the same name.
What are the alternatives to Userflow?
The closest alternatives to Userflow in our directory are Appcues, Userpilot, Pendo, Chameleon and Whatfix.
How does Userflow compare with other website and product analytics tools?
Userflow's GPA of 2.2 is higher than 29 of the 100 other website and product analytics tools we grade, and level with 25.
Could I make my own version of Userflow?
To replace Userflow you would be making an AI model answering your customers from your own help articles.
Where this guide comes from
The prices, plans, platforms and features were read from Userflow’s own pages on Nov 13, 2026, and the grades were given on Nov 13, 2026. Graded from this listing, whose facts were read from Userflow's own pages on 13 November 2026. Not based on using the product, and shorter than our full reviews.
Every tool we list gets five grades, A to F, each with its reason, and a GPA that averages them. How each is decided is at toolgpa.com/grades. This guide is ToolGPA’s own work; it is not made, paid for or approved by Userflow. Prices change, so check userflow.com before you buy.
Part 07 · About
About ToolGPA
Who made this guide, what else is on the site, and how to cite it
7,721
Tools graded, in 95 categories
ToolGPA grades software the way a school report grades a pupil: five subjects, a letter for each with the reason written beside it, and a GPA that averages them. Prices, plans and platforms are read from each maker’s own pages and dated, so you always know how fresh a figure is.
Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Every tool on the site has a guide like this one, free to download and pass on. It all lives at toolgpa.com.
7,721
tools graded
95
categories
739
price changes on record
579
apps priced in 12 countries
What else is on toolgpa.com
- Userflow, kept up to dateEverything in this guide, with prices and grades as they are todaytoolgpa.com/tools/userflow
- How grades are givenThe rules behind every letter and every GPAtoolgpa.com/grades
- Value chartsWhat each tool costs against what it scores, for every categorytoolgpa.com/charts
- CompareAny two tools side by side, plan by plantoolgpa.com/compare
- Price changesEvery price rise and cut on record, each with its sourcetoolgpa.com/price-changes
- Prices by countryWhat apps cost on the App Store in 12 countriestoolgpa.com/prices-by-country
- Pay lessEvery public discount: yearly billing, students, nonprofitstoolgpa.com/save
- Keep or makeWhich tools are worth paying for, and which you could build yourselftoolgpa.com/keep-or-make
Scan for the live page
Prices and grades as they are today
Quoting this guide?
Please name ToolGPA and link to the live page, so readers can check the figures for themselves:
ToolGPA, "Userflow: The Insider's Guide", checked Nov 13, 2026. https://toolgpa.com/tools/userflow
Know someone choosing between website and product analytics tools?
Send them this guide: toolgpa.com/tools/userflow/guide
ToolGPA elsewhere: youtube.com/@toolgpa
See our other guides
The best-graded website and product analytics tools after Userflow, each with an Insider's Guide of its own.
- Website & Product Analytics Insider's GuideEvery one of the 101 website and product analytics tools we grade, compared
- Google Analytics Insider's GuideGoogle's free website and app analytics, with a paid 360 tier3.4 GPA
- Microsoft Clarity Insider's GuideFree session recordings and heatmaps from Microsoft, no traffic cap3.2 GPA
- PostHog Insider's GuideOpen-source product analytics with replays, flags and surveys3.2 GPA
Choosing software? Every tool graded, every price dated.
Compare tools at toolgpa.com ›Everything in this guide is ToolGPA’s own summary of what Userflow’s pages, its app-store listings and public reviews said on the dates shown. Grades are our judgement under the rules at toolgpa.com/grades. Every grade, review and ranking on ToolGPA is our own judgement. No company can pay for a grade or change one. Userflow is a trademark of its owner, and this guide is not made, paid for or approved by Userflow. Prices and plans change: check userflow.com before you buy.