Userflow vs Userpilot (2026): which should you pick?

Pick Userflow if

• Fits if you run a web app and want onboarding flows without code
• Makes sense if your product team already sends data to Segment or Mixpanel

Look elsewhere if

• Skip it if your product is a native iOS or Android app
• Watch out: no plan prices were readable, and pricing depends on monthly active users
• Watch out: plan changes are made by Userflow's team on request, not self-serve
• Watch out: when the trial ends the account is read-only until you pick a plan

Pick Userpilot if

• Fits if you're a SaaS team that wants onboarding flows and analytics together
• Works for a product manager who can build tours without a developer

Look elsewhere if

• Skip it if you want a free plan, as there's only a 14-day trial
• Pricey if you're small: it starts at $299 a month and Growth at $849
• Tight if your user base grows, since price follows monthly active users
• Watch out: mobile engagement, data warehouse sync and several CRM integrations are Enterprise or add-ons, and the page doesn't say how the monthly price is billed

Userflow

• The pricing page sits behind a bot check, so no plan prices were read; the help center says pricing is based on monthly active users, environments and features.
• It does not support native iOS or Android apps, only mobile web apps.
• Changes to a paid plan are made by Userflow's team on request, not in self-service.
• When a trial ends the account goes read-only until a plan is chosen.

Userpilot

• The pricing page does not say whether the monthly figures are billed monthly or annually.
• Price scales with monthly active users; Starter and Growth both include 2,000, Growth scales to 100,000 and Enterprise includes 10,000.
• Mobile engagement, data warehouse sync, bulk export and several CRM integrations are Enterprise or add-on features.
• Agent Analytics and MCP Analytics are add-ons on Growth and Enterprise.

Userflow

Flows and checklists

Build product tours and onboarding checklists without code, started automatically on conditions or triggered manually.

Adoption Agent

An AI chat in the app that answers questions from a company's help center and website, and can carry out tasks through Action Flows.

Announcements and resource center

Announce features and fixes with badges and popouts, collected in a resource center users can open from the app.

Surveys and event trackers

Ask survey questions inside flows and track events, with data that can be sent to analytics tools.

Environments and versions

Content is versioned, and plans include environments such as Staging and Production for testing before publishing.

Userpilot

In-app engagement

Flows, spotlights, banners, embeds, checklists and a resource center shown inside the product, targeted at user segments.

Product analytics

Trends, funnels, retention and paths, with event autocapture and custom dashboards on the Growth plan.

Surveys and NPS

In-app NPS and surveys, with AI summaries of feedback and sentiment.

Session replay

Session replay with frustration indicators, console logs and network performance. 5k replays a month are included on Growth.

Lia agent and MCP

An AI agent and an MCP server, with monthly AI credits that can be topped up.

Email and workflows

Behavior-triggered email and workflow automation, with 100k free emails a month on Growth.

Userflow

Pricing could not be confirmed. See userflow.com.

Userpilot

• Starter$299

  per month for up to 2,000 monthly active users; basis not shown

  In-app engagement, user segmentation (up to 10 segments), usage trends, NPS survey, 3 seats and 1 year of data retention. Price rises with MAU.

• Growth$849

  per month and up, by monthly active users; basis not shown

  Adds advanced product analytics, event autocapture, resource center, advanced surveys, 100k emails and 5k session replays a month, 15 seats and 3 years of retention.

• EnterpriseCustom

  Adds mobile engagement, premium CRM integrations, bulk data export and import, data warehouse sync, advanced user management, security audit and a custom contract.