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Gorgias alternatives · Help Desks

Open-source alternatives to Gorgias

Gorgias is not described as open source on its own site. 6 of the 66 other help desk and live chat tools in this directory are open source, according to their own sites.

Gorgias is a paid product with a free trial, starting at $10 per month for 50 tickets, billed monthly. All of them are free or have a free plan.

6 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Gorgias

  1. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Gorgias starts at $10 per month for 50 tickets, billed monthly.
    • Chatwoot has a free plan. Gorgias does not, though it has a free trial.
    • Chatwoot is open source and self-hostable, according to its own site.
    • Chatwoot also covers shared inbox.
    Chatwoot pricing and details

  2. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Gorgias starts at $10 per month for 50 tickets, billed monthly.
    • FreeScout has a free plan. Gorgias does not, though it has a free trial.
    • FreeScout is open source and self-hostable, according to its own site.
    • FreeScout also covers shared inbox.
    FreeScout pricing and details

  3. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Gorgias starts at $10 per month for 50 tickets, billed monthly.
    • Zammad has a free plan. Gorgias does not, though it has a free trial.
    • Only Gorgias lists iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    Zammad pricing and details

  4. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Gorgias starts at $10 per month for 50 tickets, billed monthly.
    • UVdesk has a free plan. Gorgias does not, though it has a free trial.
    • Only Gorgias lists iOS and Android apps.
    • UVdesk is open source and self-hostable, according to its own site.
    UVdesk pricing and details

  5. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Gorgias starts at $10 per month for 50 tickets, billed monthly.
    • Faveo Helpdesk has a free plan. Gorgias does not, though it has a free trial.
    • Only Gorgias lists iOS and Android apps.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    Faveo Helpdesk pricing and details

  6. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Gorgias starts at $10 per month for 50 tickets, billed monthly.
    • osTicket has a free plan. Gorgias does not, though it has a free trial.
    • Only Gorgias lists iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    osTicket pricing and details

Common questions

Is there an open-source alternative to Gorgias?

Yes. Chatwoot, FreeScout, Zammad, UVdesk, Faveo Helpdesk and osTicket are open source, according to their own sites.

Is Gorgias open source?

Gorgias is not described as open source on its own site. The listing was checked on Oct 17, 2026 against the pages it cites.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Gorgias: the alternatives its listing names first, then the tools that share the most features with it.