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Text by LiveChat alternatives · Help Desks

Open-source alternatives to Text by LiveChat

Text by LiveChat is not described as open source on its own site. 6 of the 66 other help desk and live chat tools in this directory are open source, according to their own sites.

Text by LiveChat is a paid product with a free trial, starting at $19 per user / month, billed annually ($25 billed monthly). All of them are free or have a free plan.

6 tools · Listings checked up to Nov 12, 2026 · Where the facts come from

How each one differs from Text by LiveChat

  1. Chatwoot

    Open-source support inbox you can self-host or use in the cloud

    • Chatwoot starts at $19 per agent / month, billing term not stated. Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
    • Chatwoot has a free plan. Text by LiveChat does not, though it has a free trial.
    • Only Text by LiveChat lists macOS and Windows apps.
    • Chatwoot is open source and self-hostable, according to its own site.
    Chatwoot pricing and details

  2. Zammad

    Open-source help desk, hosted in Germany or run on your own server

    • Zammad starts at €7 per agent / month, billed annually (€9 billed monthly). Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
    • Zammad has a free plan. Text by LiveChat does not, though it has a free trial.
    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • Zammad is open source and self-hostable, according to its own site.
    Zammad pricing and details

  3. FreeScout

    Free open-source help desk and shared mailbox you host yourself

    • FreeScout is free. Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
    • FreeScout has a free plan. Text by LiveChat does not, though it has a free trial.
    • Only Text by LiveChat lists macOS and Windows apps.
    • FreeScout is open source and self-hostable, according to its own site.
    FreeScout pricing and details

  4. osTicket

    Open-source support ticketing, self-hosted or as a cloud edition

    • osTicket starts at $12 per agent / month, for the cloud-hosted edition (billing basis not stated). Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
    • osTicket has a free plan. Text by LiveChat does not, though it has a free trial.
    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • osTicket is open source and self-hostable, according to its own site.
    osTicket pricing and details

  5. Faveo Helpdesk

    Help desk and service desk, cloud-hosted or self-hosted

    • Faveo Helpdesk starts at $6 per agent / month, billed annually ($7 billed monthly). Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
    • Faveo Helpdesk has a free plan. Text by LiveChat does not, though it has a free trial.
    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • Faveo Helpdesk is open source and self-hostable, according to its own site.
    Faveo Helpdesk pricing and details

  6. UVdesk

    Open-source help desk for online stores with hosted Pro and Enterprise

    • UVdesk starts at $8 per agent / month, billed annually ($11 billed monthly). Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
    • UVdesk has a free plan. Text by LiveChat does not, though it has a free trial.
    • Only Text by LiveChat lists macOS, Windows, iOS and Android apps.
    • UVdesk is open source and self-hostable, according to its own site.
    UVdesk pricing and details

Common questions

Is there an open-source alternative to Text by LiveChat?

Yes. Chatwoot, Zammad, FreeScout, osTicket, Faveo Helpdesk and UVdesk are open source, according to their own sites.

Is Text by LiveChat open source?

Text by LiveChat is not described as open source on its own site. The listing was checked on Oct 17, 2026 against the pages it cites.

When was this checked?

Each listing shows its own date. On this page they run from Oct 17, 2026 to Nov 12, 2026. Vendors change prices and plans without notice, so confirm on their site before you buy.

This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Text by LiveChat: the alternatives its listing names first, then the tools that share the most features with it.