Text by LiveChat alternatives · Help Desks
Free alternatives to Text by LiveChat
Text by LiveChat has no free plan. 6 of the 19 other help desk and live chat tools in this directory are free or have a free plan.
Text by LiveChat is a paid product with a free trial, starting at $19 per user / month, billed annually ($25 billed monthly). All of them pair the free plan with paid ones.
6 tools · Listings checked up to Oct 17, 2026 · Where the facts come from
How each one differs from Text by LiveChat
- Free plan · from $24.17/mo
Tidio
Live chat, ticketing and the Lyro AI agent priced by conversations
What is free: 50 billable conversations a month and 10 seats, with live chat, ticketing, email, Instagram, Messenger and WhatsApp, 50 one-off Lyro AI conversations and 100 Flows visitors a month.
- Tidio starts at $24.17 per month for 100 conversations, billed annually ($29 monthly). Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- Tidio has a free plan. Text by LiveChat does not, though it has a free trial.
- Free plan · from $45/mo
Crisp
Live chat and shared inbox priced per workspace, not per seat
What is free: 2 seats, the website chat widget, a contact form and shared inbox, mobile and desktop apps, store integrations and 100 customer profiles. No AI credits.
- Crisp starts at $45 per workspace / month, with 4 seats. Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- Crisp has a free plan. Text by LiveChat does not, though it has a free trial.
- Crisp also covers shared inbox and help center.
- Text by LiveChat also covers help desk.
- Free plan · from $29/mo
tawk.to
Free live chat, ticketing and help center, with paid add-ons
What is free: The whole platform is free: live chat, inbox, ticketing, knowledge base, chat pages and CRM, with no seat charges. A "Powered by tawk.to" badge stays unless removed for a fee.
- tawk.to starts at $29 per month for the AI Assist or Whitelabel add-on. Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- tawk.to has a free plan. Text by LiveChat does not, though it has a free trial.
- tawk.to also covers help center.
- Free plan · from $17/mo
Smartsupp
Live chat, WhatsApp and email inbox with the Mira AI shopping agent
What is free: 1 operator, 25 conversations a month across live chat, WhatsApp and Messenger, and 14 days of chat history.
- Smartsupp starts at $17 per month for 1 operator, billed annually ($24 billed monthly). Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- Smartsupp has a free plan. Text by LiveChat does not, though it has a free trial.
- Only Text by LiveChat lists macOS and Windows apps.
- Smartsupp also covers shared inbox.
- Free plan · from $7/mo
Zoho Desk
Low-cost ticketing help desk with a free plan for three users
What is free: Free edition: email ticketing for up to 3 users with one support email address. No knowledge base, automation, SLAs or AI features.
- Zoho Desk starts at $7 per user / month, billed annually ($9 billed monthly). Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- Zoho Desk has a free plan. Text by LiveChat does not, though it has a free trial.
- Only Text by LiveChat lists macOS and Windows apps.
- Zoho Desk also covers reports and help center.
- Free plan · from $19/mo
Chatwoot
Open-source support inbox you can self-host or use in the cloud
What is free: Hacker cloud plan: up to 2 agents and 500 conversations a month, live chat only, 30 days of history. The self-hosted Community Edition is also free.
- Chatwoot starts at $19 per agent / month, billing term not stated. Text by LiveChat starts at $19 per user / month, billed annually ($25 billed monthly).
- Chatwoot has a free plan. Text by LiveChat does not, though it has a free trial.
- Only Text by LiveChat lists macOS and Windows apps.
- Chatwoot is open source and self-hostable, according to its own site.
Common questions
Is there a free alternative to Text by LiveChat?
Yes. Tidio, Crisp, tawk.to, Smartsupp, Zoho Desk and Chatwoot are free or have a free plan.
Does Text by LiveChat have a free plan?
Text by LiveChat has no free plan. Text by LiveChat is a paid product with a free trial, starting at $19 per user / month, billed annually ($25 billed monthly).
When was this checked?
Every listing on this page was checked on Oct 17, 2026, against the pages it cites. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and the order is how close each is to Text by LiveChat: the alternatives its listing names first, then the tools that share the most features with it.