Help Desks & Live Chat
Free help desk and live chat tools
6 of the 20 help desk and live chat tools in this directory are free or have a free plan.
All of them pair the free plan with paid ones; the table says what each free plan includes.
Listings checked up to Oct 17, 2026 · Where the facts come from
| Tool | Price | What is free |
|---|---|---|
| TidioLive chat, ticketing and the Lyro AI agent priced by conversations | Free plan · from $24.17/mo | 50 billable conversations a month and 10 seats, with live chat, ticketing, email, Instagram, Messenger and WhatsApp, 50 one-off Lyro AI conversations and 100 Flows visitors a month. |
| Zoho DeskLow-cost ticketing help desk with a free plan for three users | Free plan · from $7/mo | Free edition: email ticketing for up to 3 users with one support email address. No knowledge base, automation, SLAs or AI features. |
| CrispLive chat and shared inbox priced per workspace, not per seat | Free plan · from $45/mo | 2 seats, the website chat widget, a contact form and shared inbox, mobile and desktop apps, store integrations and 100 customer profiles. No AI credits. |
| ChatwootOpen-source support inbox you can self-host or use in the cloud | Free plan · from $19/mo | Hacker cloud plan: up to 2 agents and 500 conversations a month, live chat only, 30 days of history. The self-hosted Community Edition is also free. |
| tawk.toFree live chat, ticketing and help center, with paid add-ons | Free plan · from $29/mo | The whole platform is free: live chat, inbox, ticketing, knowledge base, chat pages and CRM, with no seat charges. A "Powered by tawk.to" badge stays unless removed for a fee. |
| SmartsuppLive chat, WhatsApp and email inbox with the Mira AI shopping agent | Free plan · from $17/mo | 1 operator, 25 conversations a month across live chat, WhatsApp and Messenger, and 14 days of chat history. |
Common questions
Which help desk and live chat tools are free?
6 of the 20 help desk and live chat tools in this directory are free or have a free plan. They are Tidio, Zoho Desk, Crisp, Chatwoot, tawk.to and Smartsupp.
When was this checked?
Every listing on this page was checked on Oct 17, 2026, against the pages it cites. Vendors change prices and plans without notice, so confirm on their site before you buy.
This page is built from the listings. A tool is here because its listing says so, and each listing names the pages it was read from.