Chaport review (2026): is the free plan enough?
Live chat with a free plan, chatbots and a knowledge base
Black Friday: is there a Chaport sale?
Chaport report card
Good · out of 4.0 · graded Nov 12, 2026
Best for live chat for a small site, free for two people
Chaport is a live chat tool with a free plan for 2 operators, and Pro at $29 a month covers 4. Chatbots, the knowledge base and routing rules wait on Unlimited at $99.
Who Chaport is for
- Fits if you want live chat for one or two people and no bill
- Works for teams that answer chats from a phone as well as a desk
Who Chaport is not for
- Tight if you stay free: 2 operators and 60 days of chat history
- Skip it if you want chatbots or a knowledge base, which need Unlimited at $99 a month
- Watch out: the page doesn't say what operators beyond the 4 on Pro cost
- Watch out: prices exclude VAT, and payment is by PayPal, Visa or MasterCard
Why Chaport gets a 2.8
Five grades, each with its reason. The GPA is their average: an A is 4 points, an F is none.
- BValue for money$29 a month billed annually for 4 operators, which is under $8 a head, but the bots and teams features need $99.
- BFree plan and trialA free plan with 2 operators, unlimited chats and websites and 60 days of history, plus a 14-day trial with no card.
- CFeaturesLive chat, Facebook, Telegram and Viber, reports and an API. Chatbots, the knowledge base and routing sit on Unlimited, and there is no ticketing.
- CEase of useNo store rating on record. A chat widget and invitations to set up.
- APlatforms and integrationsWeb, Windows, Mac, iOS and Android apps, with Zapier and a REST and JavaScript API.
What these grades rest on. Graded from this listing, whose facts were read from Chaport's own pages on 12 November 2026. Not based on using the product, and shorter than our full reviews. How we review and grade.
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<a href="https://toolgpa.com/tools/chaport#review"><img src="https://toolgpa.com/badge/chaport.svg" alt="Chaport: 2.8 GPA on ToolGPA" width="196" height="56"></a>Where Chaport stands among help desk and live chat tools
Chaport's GPA of 2.8 is higher than 59 of the 66 other help desk and live chat tools we grade, and level with 4.
It stands best on platforms and integrations (A, above 61 of 66) and worst on features (C, above 3).
Its paid plans start at $29 a month, against a middle price of $29 for the category: 27 of the 57 others that charge start lower.
On features, ease of use and platforms it scores 2.7 out of 4. 3 tools score higher and cost less.
Each grade against the category
Every bar is all 67 help desk and live chat tools we grade, cut by the letter each got. Chaport’s own letter is outlined.
- BValue for moneyAbove 44 of 66, level with 15
- BFree plan and trialAbove 53 of 66, level with 12
- CFeaturesAbove 3 of 66, level with 42
- CEase of useAbove 5 of 66, level with 56
- APlatforms and integrationsAbove 61 of 66, level with 5
Price against what you get
Each dot is one of 59 help desk and live chat tools. Further left costs less, and higher up scores better on features, ease of use and platforms. Point at a dot to see which tool it is.
Features, ease of use and platforms, averaged
What paid plans start at, a month (each step along is roughly double) →
- The best score at each price
- Has a free plan
- No free plan
Keep Chaport, or make your own?
Keep it
To replace Chaport you would be making one mailbox that several people work at once. That is not a weekend's work, with an AI app builder or without one.
It is one of the better ones too: its GPA of 2.8 is higher than 59 of the 66 other help desk and live chat tools we grade. It costs $348 a year.
What you could make
- Help center: an app builder makes this well.
What you could not
- One mailbox that several people work at once.
- A chat box on your site that reaches you the moment a customer types.
- A chatbot builder hooked into the messaging apps.
- Apps for macOS, Windows, iOS and Android that stay in step with each other.
- It plugs into other products, Zapier, Facebook and Telegram among them, and has an API.
- Hooks into the device itself: widgets.
What this rests on. Chaport’s listing: what it does, where it runs, what it plugs into and what it costs. It is a judgement about the kind of software this is. We have not built a replacement for it, and making your own means looking after it too. How we decide, and every tool’s verdict.
What is Chaport?
Chaport is a live chat tool for websites, with desktop and mobile apps for the operators who answer. It also collects messages from Facebook, Telegram and Viber, and its top plan adds chatbots, a knowledge base with an FAQ bot, teams and assignment rules. A free plan covers two operators.
Worth knowing
- The Free plan keeps chat history for 60 days and allows 2 operators; Pro includes 4 operators.
- Chatbots, the knowledge base, teams and assignment rules need Unlimited at $99 a month billed annually.
- Prices exclude VAT, which may be added depending on location; payment is by PayPal, Visa or MasterCard.
- The pricing page does not say what operators beyond the 4 on Pro cost.
Key features
- Website live chat
- A chat widget with auto-invitations and pre-chat forms (from Pro), offline messages and an autoresponder for when operators are away.
- Facebook, Telegram and Viber
- Messages from these apps arrive in the same inbox as web chats. The Pro plan lists email and messenger integration.
- Chatbots and knowledge base
- The Unlimited plan adds chatbots and a knowledge base with an FAQ bot.
- Routing and teams
- Unlimited adds teams, assignment rules by visitor info or message text, and shared saved replies; automatic assignment shares chats among online operators.
- Reports
- Pro tracks served and missed chats by operator; Unlimited adds reports on chatbots, ratings, response times and working hours.
- Apps and API
- Desktop apps for Windows and Mac, mobile apps for Android and iOS, a REST and JavaScript API from Pro, and Zapier on Unlimited.
Chaport pricing
As of Nov 12, 2026, Chaport has a free plan, and paid plans start at $29 per month, billed annually ($39 billed monthly), with 4 operators.
- Starts at
- $29 per month, billed annually ($39 billed monthly), with 4 operators
- Free plan
- 2 operators, unlimited chats and websites, 60-day chat history, one branded auto-invitation and basic widget customization.
- Free trial
- 14-day free trial of the Unlimited plan, no card required; the account then drops to Free
| Plan | Price | What you get |
|---|---|---|
| Free | $0 | 2 operators, unlimited chats and websites, 60-day chat history and apps for web, desktop and mobile. |
| Pro | $29per month for 4 operators, billed annually ($39 billed monthly) | Unlimited chat history, auto-invitations, a pre-chat form, saved replies, an autoresponder, email and messenger integration, detailed reports and the REST and JavaScript API. |
| Unlimited | $99per month, unlimited operators, billed annually ($129 monthly) | Adds chatbots, a knowledge base and FAQ bot, teams, assignment rules, custom fields, chat ratings, advanced and on-demand reports and Zapier. |
Read from chaport.com on Nov 12, 2026. Prices change, so confirm with Chaport before you buy.
Ways to pay less
- Annual discount25% off with annual billing
The pricing page states a 25% discount on annual subscriptions: Pro is $29 a month against $39, and Unlimited $99 against $129.
Stated on chaport.com
Works with
Chaport alternatives
- Chaport vs tawk.to
Free plan · from $29/mo
- Chaport vs Text by LiveChat
Free trial · from $19/mo
- Chaport vs Tidio
Free plan · from $24.17/mo
- Chaport vs Crisp
Free plan · from $45/mo
- Chaport vs Olark
Free trial · from $29/mo
Common questions
Does Chaport have a Linux app?
No Linux app was listed when its pages were read on Nov 12, 2026. Chaport is listed for Web, Windows, macOS, iOS and Android.
Is Chaport open source?
Chaport is not described as open source on its own site, as read on Nov 12, 2026.
Does Chaport have an API?
Yes. Chaport offers a public API, according to its own site.
Sources for this page
The prices, plans, platforms and features above were read from these pages on Nov 12, 2026.